Employee Bios - JW Auto Care

Meet The Team Who Built The Dream

Owners

Johnny Welker -- Owner

Johnny Welker is the owner of JW Auto Care and has built the business on honesty, integrity, and exceptional customer service. He has always enjoyed working with his hands and helping others, which naturally led him into the automotive industry. Johnny believes in treating every customer like family and creating a workplace where employees can succeed. He values clear communication, transparency, and quality workmanship above all else. His leadership has helped JW Auto Care earn a reputation for dependable service and long-term customer relationships. Outside of work, he enjoys spending time with family and staying active in the community. His passion for helping others continues to guide the company every day. Johnny's commitment to excellence is reflected throughout the entire team.

Jennifer Walker -- Operations Officer - JW Auto Care

Jennifer Welker -- Operations Officer

Jennifer brings 27 years of automotive industry experience and has helped build JW Auto Care alongside her husband. As Operations Officer, she oversees daily operations while helping maintain the company's high standards. She is known for being honest, loyal, and compassionate, and she believes strong relationships are built on trust. Jennifer enjoys reading, traveling, and planning memorable vacations for family and friends. Her favorite getaway is Carpinteria, California, where she enjoys relaxing by the beach. Family is her greatest priority, and she loves spending time with her children, Jordan and Brooke. Jennifer's leadership, organization, and caring personality help create the family-oriented culture at JW Auto Care. Her dedication makes her an invaluable part of the business.

Ramon Valetta -- Automotive Technician - JW Auto Care

Ramon V. -- Automotive Technician

Ramon has been repairing vehicles since 1999 and genuinely loves coming to work each day. He has built a reputation for delivering quality repairs and excels in vehicle inspections, brake repairs, and wheel alignments. His attention to detail and precision help ensure every repair is completed correctly the first time. Ramon enjoys helping customers and takes pride in keeping their vehicles safe and dependable. Outside of work, he enjoys riding horses, spending time with family, and cooking delicious meals for friends and loved ones. His positive attitude and strong work ethic are appreciated by both coworkers and customers alike. Ramon's passion for the automotive industry makes him an important member of the JW Auto Care family.

Travis Vandenbos -- ASE Master Certified Automotive Technician - JW Auto Care

Travis V. -- ASE Master Certified Automotive Technician

As an ASE Master Certified Technician, Travis is known throughout JW Auto Care as the go-to expert for diagnostics, drivability concerns, and electrical repairs. He enjoys researching difficult problems and finding solutions to issues that challenge most technicians. His analytical mindset, attention to detail, and commitment to continuous learning allow him to accurately diagnose today's advanced vehicle systems. Travis takes pride in providing precise repairs that customers can trust. Outside of work, he enjoys riding both his motorcycle and dirt bike and has a passion for motorsports. His dedication to learning and solving problems has earned him the respect of both customers and coworkers. Travis is an invaluable member of the JW Auto Care team.

Jeff W. -- Customer Relations Specialist

Jeff keeps the front office running smoothly as JW Auto Care's Customer Relations Specialist. He is known for his positive attitude, dependability, and excellent customer service. Jeff enjoys interacting with customers and helping create a welcoming environment. His attention to detail and willingness to help make him an important part of the daily operation. Outside of work, Jeff enjoys running his vintage t-shirt business. He also loves supporting his children at sporting events and spending time with family. Around the shop, Jeff's humor and energy help make every day more enjoyable. His upbeat personality and dedication make him a valued member of the JW Auto Care family.

Dave Brandon -- Part-Time Driver - JW Auto Care

Dave B. -- Driver & Customer Service Specialist

With an incredible 50 years of automotive industry experience, Dave brings reliability, professionalism, and exceptional customer service to JW Auto Care. Throughout his career, he has developed outstanding organizational and time management skills that make him an essential part of the team. As one of our Driver & Customer Service Specialists, Dave enjoys helping customers by providing safe, dependable transportation while their vehicles are being serviced. He takes pride in making every customer feel comfortable, valued, and well cared for. Known for his punctuality, friendly personality, and attention to detail, Dave helps keep daily operations running smoothly. Outside of work, he enjoys one of the most unique hobbies on the team—flying his private airplane. His passion for aviation reflects the same precision and responsibility he brings to his work every day. Dave's experience, kindness, and dedication to helping others make him a valued member of the JW Auto Care family.

Bill M. -- ASE Master Certified Automotive Technician

Bill brings more than 33 years of experience and ASE Master Certification to the JW Auto Care team. He enjoys the challenges of the automotive industry and is passionate about learning new technologies as vehicles continue to evolve. Bill takes pride in diagnosing, repairing, and educating customers about their vehicles. Known for his kindness, humor, and willingness to help others, he creates a positive atmosphere throughout the shop. Outside of work, he enjoys spending time with his four dogs, family, and friends while cooking and smoking meats for gatherings. His experience, positive attitude, and dedication to quality workmanship make him a trusted technician. Bill's passion for helping people and commitment to excellence make him an invaluable part of the JW Auto Care family.

Brooke W. -- Driver & Customer Service Specialist

Brooke is a part-time Driver & Customer Service Specialist who brings enthusiasm, positivity, and exceptional customer service to JW Auto Care. She enjoys creating a welcoming experience for customers and making each person's day a little brighter. Outside of the shop, Brooke works full-time as a licensed esthetician in Chandler, where she is equally passionate about helping others feel their best. Known for being diligent, eccentric, and exuberant, she gives her best effort in everything she does. In her free time, Brooke enjoys going to the gym, practicing Pilates, reading, and spending time with family and friends. She also loves traveling and would happily spend a week on a family cruise or relaxing in Carpinteria, California. Family and health are the most important parts of her life, and she enjoys talking about skincare, wellness, and esthetics. Brooke's caring personality and dedication make her a wonderful addition to the JW Auto Care team.

Jordan W. -- Driver & Customer Service Specialist

Jordan is a part-time Driver & Customer Service Specialist who balances his responsibilities at JW Auto Care while attending Arizona State University full-time as a Mechanical Engineering student. He enjoys helping customers and takes pride in making every interaction a positive one. Known for being hardworking, selfless, and kindhearted, Jordan approaches every opportunity with integrity and a willingness to help others. Outside of work and school, he enjoys going to the gym, traveling, and spending time with friends and family. He is committed to maintaining a healthy lifestyle and continually challenging himself to grow. Jordan credits his parents and sister for inspiring his strong work ethic and values. He also enjoys talking about engineering, sneakers, and cologne whenever he gets the chance. His positive attitude and dedication make him an important part of the JW Auto Care family.

Toshi -- Driver & Customer Service Specialist

Toshi is a Driver & Customer Service Specialist who is known for his positive attitude, attention to detail, and genuine kindness. He enjoys interacting with customers and appreciates working with a team that values exceptional service. One of his favorite parts of the automotive industry is seeing the variety of vehicles that come through the shop each day. Toshi takes pride in providing dependable transportation and ensuring every customer feels welcomed and appreciated. Outside of work, he enjoys watching movies, spending time with family and friends, and sharing good meals and conversations. He is currently focused on living a healthier lifestyle and enjoys continually improving himself. Inspired by his parents' strong work ethic, Toshi values honesty, friendship, and treating people with respect. His reliability, professionalism, and caring personality make him a valued member of the JW Auto Care team.

Ryan M. -- Service Manager

Ryan serves as JW Auto Care's Service Manager and enjoys the fast-paced nature of the automotive industry. He thrives on solving problems and helping customers every day. One of his greatest strengths is explaining complicated vehicle repairs in a clear and simple way. His leadership helps ensure customers receive outstanding service from start to finish. Ryan enjoys building relationships and creating a positive experience for every customer. Outside of work, he spends time golfing, cheering on Chicago sports teams, cooking, and relaxing with his dog, Annie. His positive attitude and dedication help make JW Auto Care a trusted place for automotive service. Ryan's passion for people and problem-solving makes him a key part of the team.

Kathy M. -- Service Advisor

Kathy has more than 30 years of automotive industry experience and is also a former shop owner. She brings extensive knowledge and a genuine passion for helping customers. As a Service Advisor, she is known for her patience, compassion, and professionalism. Kathy enjoys building long-lasting relationships with customers and ensuring they understand every step of the repair process. Her caring personality and strong work ethic make her someone customers trust. Outside of work, she enjoys spending time with family, caring for her pets, and playing pool. She values honesty, respect, and treating people the right way. Kathy's experience and dedication make her an invaluable member of the JW Auto Care family.

Jim M. -- Assistant Service Manager

With more than 20 years of automotive experience, Jim brings leadership and extensive industry knowledge to JW Auto Care. Inspired by his father and grandfather, he developed a passion for automotive repair early in life. As Assistant Service Manager, he enjoys helping customers understand their vehicle repairs and making the process as easy as possible. Jim is known for his positive attitude, strong communication skills, and problem-solving ability. Outside of work, he enjoys attending church, taking trips to Rocky Point, cooking, and attending local car shows. He is also a devoted San Francisco 49ers fan. Jim's experience and enthusiasm make him a trusted leader and an important part of the team.

Kristina A. -- Bookkeeper & Customer Relations Specialist

Kristina brings more than 25 years of automotive industry experience to JW Auto Care. Coming from a family-owned automotive business, she understands the value of honesty, organization, and exceptional customer service. As Bookkeeper & Customer Relations Specialist, she helps keep daily operations running smoothly while making sure every customer feels welcomed and appreciated. Her attention to detail and commitment to accuracy make her an essential part of the team. Kristina is known for being honest, reliable, hardworking, and highly organized. Outside of work, she enjoys reading, working out, traveling, attending live music events, and cooking for family and friends. She especially enjoys learning about business, history, and exploring new places. Family is at the center of everything she does, and she is passionate about helping her daughter succeed. Her dedication and caring nature help create the welcoming atmosphere JW Auto Care is known for.

Kyle N.

Kyle has 20+ years of experience in the automotive industry and is an asset to the JW Team. When he was a kid, he was fascinated by disassembling and putting stuff back together which led him to the industry. Kyle is detail oriented and gets satisfaction out of diagnosing problems and repairing any vehicle that comes his way. When he is not diagnosing your vehicles he’s spending time with his family, skating or winning a game of pickle ball.

JW Auto Care - Scottsdale