JW Auto Care - Scottsdale

1860 reviews

We are a family-owned business!

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There is no better indication of how good an auto repair business is than the reviews published by customers. At JW Auto Care, our auto mechanics are known in the Scottsdale and Tempe area as the best in the business, and many of our loyal customers have gone out of their way to post their comments. Take a look at our reviews:

5
Google

I’m so happy I found JW Auto Care in Scottsdale!! It honestly felt like such a great find. From the moment I walked in, the entire team made me feel welcomed and taken care of. Kathy was absolutely wonderful. She took her time walking me through everything step by step, explaining what needed to be done in a way that was clear, patient, and easy to understand. I never felt rushed or confused, which meant so much to me. You can really tell this team truly does care. And not just about being efficient (which they definitely are), but about making sure their customers feel comfortable and informed. It made the whole experience smooth and stress-free. I’m truly grateful I stumbled upon them and will absolutely be coming back. Highly recommend this place as your local neighborhood shop!!

Dear Anna, thank you for your glowing review! We're delighted to hear that your experience at JW Auto Care was top-notch. It's fantastic to know that our team, especially Kathy, provided exceptional service and made you feel valued. We pride ourselves on creating a welcoming and informative environment for our customers. We can't wait to welcome you back to our shop, and thank you for recommending us to your community!

- JW Auto Care
5
Google

I've been coming here for the last few years, and I am always pleased with the service. I love that they send you a digital inspection report straight to your phone for viewing. They're always willing to answer questions, walk you through the procedures/process, but most importantly give you their honesty. Their customer service is impeccable!

Thank you for being a loyal customer Alyssa! We're glad to hear that you've consistently had a positive experience with us. Our digital inspection reports are a convenient way for our customers to stay informed about their vehicle's condition. Providing excellent customer service is always our top priority, and we’re happy to know that we've met your expectations. We appreciate your kind words and look forward to serving you in the future!

- JW Auto Care
5
Google

Thank you for the 5-star rating, Rsbaz! We're glad to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future!

- JW Auto Care
5
Google

I brought my work van to this shop thanks to a friend of mine that said that they were good doing what they do,,,,sure thing they did a great job dealing with my extended warranty and performing a great job on fixing ugly oil leaks on my truck !! I’ll definitely recommend them to other people !!

Thank you Eugenio for the 5 star review! We are glad that we could help you fix your Ford with its extended warranty and that had a good time dealing with our team. We appreciate your recommendation and hope to see you back soon for any of your automotive repair needs!

- JW Auto Care
5
Google

They saved me $2300 over what the dealership wanted for the repair. They were incredibly helpful and honest will highly recommend them to everyone I know.

Thank you George for the incredible review! We appreciate your recommendation and are so glad that we could help you save money on your vehicle. Your review means everything to us and we cant wait to see you back in the future!

- JW Auto Care
5
Google

Thank you for your positive review, John. We are glad to hear that you had a great experience with us! If there is anything else we can do to continue providing excellent service, please let us know.

- JW Auto Care
5
Google

Always dependable and trustworthy!

Thank you Jeff for the incredible review! We are glad that our team was able to get you in and help service your vehicle. We appreciate your kind words and cant wait to see you back for years to come!

- JW Auto Care
5
Google

Thank you Aalyra for the 5 stars! we appreciate you taking the time to leave a review and choosing our business!

- JW Auto Care
5
Google

Battery check & AC

5
Google

Such a wonderful experience I had here. Jim took care of me and was very knowledgeable. Will definitely be going back here for every car need.

Thank you Tyra for the fantastic review! We appreciate your business and are thrilled to hear about your wonderful experience with Jim. We strive to provide the best service possible and we look forward to serving you again in the future!

- JW Auto Care
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JW Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call JW Auto Care (480) 947-4687 if you have any issues in accessing any area of our website.