JW Auto Care - Scottsdale

1815 reviews

We are a family-owned business!

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There is no better indication of how good an auto repair business is than the reviews published by customers. At JW Auto Care, our auto mechanics are known in the Scottsdale and Tempe area as the best in the business, and many of our loyal customers have gone out of their way to post their comments. Take a look at our reviews:

5
Google

Thank you Joseph for the incredibly positive rating!

- JW Auto Care
5
Google

Thank you Tina for the review!

- JW Auto Care
5

Kathy, service writer and George, the technician, changed out my water pump and timing belt and I picked up my 2002 Isuzu Trooper and returned loaner car on 1-20-26. The following morning 1-21-26 I noticed some coolant leaks still coming from the area that was my initial reason for taking the car to J.W. AUTOCARE, which by the way I found on the internet. The next morning 1-22-26 I called and explained to Kathy my issue. She said bring my car in now, and let us have George look it over, it was not a huge coolant leak. When I got to J.W., Kathy and George were both waiting. The issue was a misfit upper hose. George fixed the problem and re-pressure checked my cooling system in about 2 minutes. The Takeaway from this is how are you treated after the service takes place! My entire experience with J.W.AUTOCARE was nothing short of perfect. They should be a customer service model for all types of businesses. Art

Thank you for the positive review, Art! We are glad that you had a great experience with us at J.W. AUTOCARE. We strive to provide exceptional customer service and ensure that our customers leave satisfied. Your feedback is greatly appreciated, and we look forward to serving you in the future!

- JW Auto Care
5
Google

I am always skeptical of auto repair shops. However, good vibes all the way around for JW. Honest, transparent, fair and all around good people.

Thank you Justin for the 5 stars! We appreciate your kind remarks about our team and are ecstatic that you enjoyed your services on your vehicle. We cant wait to see you back for any future automotive needs!

- JW Auto Care
5
Google

Kathy is professional and funny and great to work with. The mechanics took their time with inspection, oil change and they topped it off with a free car wash! Now my baby is happy 😄

Thank you so much Barbara for the incredible review! We are honored you chose us to work on your 2024 Buick and are glad you enjoyed communicating with Kathy. We are happy that we can help and cant wait to see you back for future repairs!

- JW Auto Care
5
Google

Always good service with good communication. We appreciate the loaner car when our car will be there for a few days. Friendly and respectful people working there, we have been clients for several years.

Thank you Pam for your fantastic feedback! We're thrilled to hear about your consistently positive experiences with us. It's our pleasure to prioritize clear communication and provide convenience while your vehicle is in our care. We appreciate your loyalty and look forward to serving you for many more years.

- JW Auto Care
5
Google

Thank you for your 5-star rating, Deborah! We're thrilled to hear that you had a great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- JW Auto Care
5
Google

The staff was very knowledgeable, and kind. The turn around time was excellent.

Thank you for the fantastic rating, Josh! We are delighted that our team provided you with excellent service. It's our goal to make each customer experience exceptional, and we're thrilled to hear that we achieved that with you. We look forward to serving you again soon!

- JW Auto Care
5
Google

5
Google

Great shop - they run specials all the time. Fantastic communication, timely service, never once got anything done that I felt like I didn’t have to. Detailed readout of your car and what work they did

Thank you, Christian, for your amazing review! We're thrilled to hear about your positive experience with our shop. Our team takes pride in providing top-notch service and effective communication. It's great to know that you appreciated our detailed readout of your car. We look forward to exceeding your expectations again in the future.

- JW Auto Care
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JW Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call JW Auto Care (480) 947-4687 if you have any issues in accessing any area of our website.