JW Auto Care - Scottsdale

1670 reviews

We are a family-owned business!

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There is no better indication of how good an auto repair business is than the reviews published by customers. At JW Auto Care, our auto mechanics are known in the Scottsdale and Tempe area as the best in the business, and many of our loyal customers have gone out of their way to post their comments. Take a look at our reviews:

5
Google

I always get great service at JWAUTO. The employees are all friendly and willing to listen to what you have to say. I know that my car will be fixed correctly and on time. I wouldn't trust any other car repair shop to fix my car!

Thank you so much Carole for the positive review! We are honored we have your complete trust and to get the opportunity to service you and your vehicle. Cant wait to see you back for future services!

- JW Auto Care
5
Google

Thank you so much Carla for the positive review!

- JW Auto Care
5
Google

Thank you so much Brian for the 5 star review!

- JW Auto Care
5
Google

Johnny is absolutely God sent , my A/C was causing me some issues the drivers side was not responding when I would set it to a certain temperature it was warmer than the passenger side. I googled JW Auto read a few customer reviews and thought these are to good to be true I scheduled a appointment and they took care of Blue ( my vehicle name) service was professional they serviced my A/C and I am cooler then a teenager heading to school on the first day with all brand new clothes/shoes!! Not to mention they washed Blue I received all these coupons and was offered flowers 💐 or mints Altoids!!!!! I chuckled and Johnny stated I am serious, not even finished when I went to my vehicle it was more goodies awaiting me!! Their prices are reasonable they did a complete vehicle diagnostic Blue is in better condition then I expected however a few things came up that are minor and I will be taking my vehicle back for them to provide me with their fantastic customer service and honest !! I could go on and on trust me take your vehicle here I know about cars I just don’t have the skills to do the work myself, that’s how I knew they’re honest folks and not making things up to get money !!! I’ll be back even for my oil changes ✅✅

Thank you Lakeesha for the very nice review! We are so happy we could service you and Blue and enjoyed your extra goodies provided with your service. We are forever thankful for the opportunity to work on your vehicle and we hope to see you and Blue back soon!

- JW Auto Care
5
Google

I have used JW Auto Care since 2003 will not go anywhere else for Service. Thank you JW keith

Thank you so much Keith for the long term support of our business! Customers like you are what have kept our business for so long. We greatly appreciate your commitment over the years and we hope to see you and your Ford Edge back for many years to come!

- JW Auto Care
5
Google

My husband did business with this shop for decades. I’m a widow now and this shop is the only one I trust 110%!!!

Thank you so much Pamela for the incredibly kind words! We are so glad that we have gained your trust and are honored we have gotten the opportunity to service you and your family over the years. You and your Lincoln navigator are always welcome and we cant wait to see you back!

- JW Auto Care
5
Google

Great group all around at J@W Service is awesome and they always keep me up to date on my vehicle

Thank you, Scott! We appreciate your amazing 5-star review. Providing excellent service and keeping our customers informed are top priorities for us at J@W. We're thrilled to hear that you had a great experience with our team. We look forward to serving you again in the future!

- JW Auto Care
5
Google

I emailed for an appointment asking for an appointment the next day after 5 o’clock in the evening. I live out of town and my water pump went out. I got a personal phone call from Johnny within 30 minutes and had my car in their shop at 8 o’clock the next day. Amazing service, including a loaner. Who does that! Thanks JW Auto!!

Dale, our pleasure! We know car troubles can be stressful, especially when you're out of town. We're glad Johnny provided exceptional service to get your car fixed quickly. We strive to offer convenience and support to all our customers. If you need anything in the future, don't hesitate to reach out. Safe travels!

- JW Auto Care
5
Google

Excellent service. Very professional.

Thank you William for the stellar review! We are so glad you enjoyed your services on your 2024 Mazda CX-30. Your service means everything to us and we hope to see you back in the near future!

- JW Auto Care
5

I would give 10 stars if it were possible. I am from Michigan and flew out to purchase a vehicle. I found one and they did a pre purchase inspection. I had no timeline but they accommodated me and got me in on the same day. No games or attempts to sell me something I didnt need. Without a doubt one of the best shops I have ever dealt with. I will be purchasing another vehicle in Arizona soon and will absolutely use their services again.

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JW Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call JW Auto Care (480) 947-4687 if you have any issues in accessing any area of our website.