JW Auto Care - Scottsdale

1793 reviews

We are a family-owned business!

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There is no better indication of how good an auto repair business is than the reviews published by customers. At JW Auto Care, our auto mechanics are known in the Scottsdale and Tempe area as the best in the business, and many of our loyal customers have gone out of their way to post their comments. Take a look at our reviews:

5
Google

Great service and communication!!! Jim and everyone is easy to work with and great service!

Thank you, John, for your fantastic review! We're thrilled to hear that you had a great experience with us. Jim and the team are committed to providing top-notch service and clear communication. If there's anything else we can do for you, please don't hesitate to reach out.

- JW Auto Care
5
Google

You treated miss pearl hound dog like a queen, you and pearl deserve every good thing that comes your way this Christmas season!

Thank you Rick for the 5 star review! We wish you a happy holidays and are glad that we could help Pearl with her automotive needs.

- JW Auto Care
5
Google

Thank you Robert for the incredible review!

- JW Auto Care
5
Google

Omg this shop is incredible I brought in my old beat up car and they treated me as tho it was A Lamborghini I ended up having to condemn the car sense the repairs were far more than the poor old car was worth and they only charged me half the diagnostic they felt so bad for me and when I came to pay they gave me flowers and goodies and was giving me all these numbers to call to help me find a reliable used car and they gave me a ride to the dmv and to my hotel and went just above and beyond to someone who didn’t even pay for one repair they really touched my heart and they deserve all the love and support back if you want a good honest mechanic come here and ask for Kathy she is just the best love you JW ty for making a sad moment less sad I’ll never forget how you treated merry Christmas 🎄

Thank you Pearl for such kind remarks about our business! We greatly appreciate your admiration for the services we provide while getting to work on your 2005 Ford Focus and we hope that you are able to find a new reliable vehicle soon. Have a happy holidays and we hope that we can see you back in the future!

- JW Auto Care
5
Google

Good people, Great service!!!

Thank you Kevin for the incredible review. We greatly appreciate your kind works and we are so glad we could help maintain your vehicles keeping them up and running!

- JW Auto Care
5
Google

Thank you James for the five stars!

- JW Auto Care
5
Google

Jim was awesome, kept it real and made sure i got taken cared of.

Thank you Daniel for the positive review! We are please you enjoyed your services on your 2012 Honda Accord and had a good time working with Jim. We are happy to get the opportunity to take care of your vehicle and cant wait to see you back for any future automotive needs!

- JW Auto Care
5
Google

I was on a vacation in Scottsdale all the way from Kansas when I started having some engine issues in my 2019 MB A220. I immediately called JW Friday morning and worked with Ryan. Got the car in, and had a diagnosis within a few hours. Although the news weren't particularly great, the team at JW walked me through best next steps and went above and beyond to make sure I was informed every step of the way. The team spent time researching the issue and learned that this was an issue with this specific motor that was currently under a warranty extension. They worked directly with Mercedez Benz of Scottsdale. Upon confirmation that this issue was covered Ryan provided me all the information I needed to begin the warranty process with MB, and they took it from there. I am thoroughly impressed with Ryan and the team at JW, they turned something extremely negative into a 'not so bad'. I am very thankful to the team and cannot recommend them enough.

Thank you Alejandro for the incredible review! We appreciate your kind remarks about our service and we are glad our team were able to find your 2019 Mercedes Benz A220 was still under warranty. We appreciate you choosing us for your diagnosis and hope that you make it home to Kansas safe and sound!

- JW Auto Care
5
Google

Nice people and thorough.

Thank you Ryan for the kind words. It's great to hear that you had a positive experience with us and that you found our team to be friendly and thorough. We strive to provide excellent service to all of our customers. If you need any further assistance, please don't hesitate to reach out.

- JW Auto Care
5
Google

They always take amazing care of me

Thank you Jennifer for the fantastic review! We are honored to get the opportunity to service you and your vehicle and are glad we can exceed your expectations. Thank you for choosing us and we cant wait to see you back for future maintenance.

- JW Auto Care
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JW Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call JW Auto Care (480) 947-4687 if you have any issues in accessing any area of our website.