JW Auto Care - Scottsdale

1872 reviews

We are a family-owned business!

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There is no better indication of how good an auto repair business is than the reviews published by customers. At JW Auto Care, our auto mechanics are known in the Scottsdale and Tempe area as the best in the business, and many of our loyal customers have gone out of their way to post their comments. Take a look at our reviews:

5
Google

Good, local family vibe shop. Efficient work and comprehensive check up with pictures and clear communication. Would deff recommend.

5
Google

These guys are good! Maybe not the cheapest in town but you can trust what they tell you and trust their work.

Thank you Nick!

- JW Auto Care
4
Google

Service was great, so far, but it’s not yet complete, so I can’t make a full conclusion. It was suggested, and I agreed that I drive the car 200 to 300 miles, and bring it back for inspection of resolution of the multiple fluid leak problems. If everything passes inspection on my return, then the drip guard, which was not reinstalled, would be reinstalled at that time. So the bottom line is “so good so far!”

Thank you for taking the time to leave us a positive review, Arthur. We appreciate your feedback and are glad to hear that you had a good experience with our service so far. We look forward to completing the remaining steps and ensuring that everything is in perfect working order. If you have any further questions or concerns, please don't hesitate to reach out to us.

- JW Auto Care
5
Google

Stopped by today to get help with some trash melted onto my exhaust underneath the car! Yikes! Jim & Dusan made quick work of clearing it off for me. Thanks guys!! ☺️ You're the best!! I've been in before for various reasons... headlight bulbs., wheel hub assembly, axle troubles. The joy of an aging car! I truly enjoy the entire team at JW Auto & always feel taken care of! Highly recommend!! I hope Kathy heals up quick. I missed seeing her today! 😘

Shiloh, thank you for your kind words! We're glad our team could help with your car troubles. We'll pass along your message to Jim and Dusan. We appreciate your continued trust in us for all your automotive needs. Kathy will be back soon! Take care!

- JW Auto Care
5
Google

Thank you for the superb rating, Jay! We're thrilled that you had an excellent experience with us. If there's anything more we can do to make your day even better, please let us know.

- JW Auto Care
5
Google

I LOVE MY CAR! I say that to say that I am VERY particular about who works on her. I needed a clutch and had a horrible experience with Transmission Center in Mesa so I took to the internet and found JW which was near my job and had great reviews. After the clutch replacement something was still off, it didn't feel right and it was shifting weird. Instead of telling me I'm crazy because I had a new clutch or it's not their problem the folks at JW actually listened to me, investigated like crazy and after a bunch of trial and error figured out the issue (which ended up being the new clutch). They warrantied it, got a dealer part and she's back to normal!! I am a PAIN when it comes to my car and these guys didn't sent me packin'. Their INTEGRITY will go a long way because now I will tell everyone! Special thanks to Ryan and JD!

Miranda, thank you for entrusting us with your car. We understand the importance of listening to our customers and ensuring their satisfaction. It's great to hear that our team took the time to investigate and resolve the issue with your clutch. We appreciate your kind words about our integrity and will pass along your thanks to Ryan and JD. We look forward to serving you and your car in the future and thank you for recommending us!

- JW Auto Care
5
Google

JW Auto care did a great, thorough job on my car. They did a thorough check through my whole car, which I appreciated. Not many mechanics do that these days. They did a great job fixing my car. The car needed some work and they got it done in a reasonable amount of time. They even gave me a ride home and picked me back up when the car was done. My car is older, but I have done my best to take care of it over the years. Thanks to JW Auto Care, my car is now running really smooth again. Better than ever! Glides along really smooth with no noises. My car is 21 years old. I am so glad that I found them. In addition, their shop is really clean and they are very organized. Great to see. That says a lot about a mechanic shop. They even left flowers in my car when I came to pick it up.

Thank you Amy for your awesome review! We're thrilled to hear about your positive experience! It's great to know that we met your expectations with our thorough service and attention to detail. We take pride in providing top-notch customer service, so it's wonderful to hear that you appreciated the little touches like the ride and the flowers. Thank you for choosing JW Auto Care, and we look forward to assisting you with your car's needs in the future

- JW Auto Care
5
Google

This is the best Mechanics Shop I have been to! From the friendly, knowledgeable front desk, to the awesome mechanics providing the work, I couldn't ask for a better experience. I was referred to this shop because another shop tried to tell me that my engine needed to be replaced. After having mixed reviews about it, I took it to JW Auto for a second opinion. The prior shop supposedly tested 7 cylinders on my van, and all 7 were bad! Thankfully the guys at JW Auto did NOT ocate that 7th cylinder! Fortunately, my engine did jot need to be replaved and my van has been back on the road running fine for over a week now. Ryan, and Jim in the front office were not only friendly, they were reliable and honest. They explained things to me in an easy to understand way, and I will definitely be returning in the future. As a bonus, they take Synchrony Finanincing and have great flexible payment options. Overall, GREAT experience.

Thank you so much for the amazing review, Amber! We're thrilled to hear that you had the best experience at our shop. It's great to know that our team was able to provide an honest and reliable service for your van. We look forward to serving you again in the future!

- JW Auto Care
5
Google

Great service, communication, and staff

Thank you Stephanie for choosing our company and for taking the time to share your experience! We are delighted to hear that you had a great experience with our service. We work hard to provide excellent customer service and we are glad our staff exceeded your expectations. We look forward to serving you again in the future!

- JW Auto Care
5
Google

My first experience taking my car to JW Auto Care. It was excellent!!! As soon as you walk in, they greet you and make you feel right at home. Jim and Ryan are the best! Service was excellent and can't beat their pricing for oil change or repair service. I recommend that if you aren't already going there for service you start. You will not be disappointed!! Happy Customer.. Debbie

Thank you, Debbie! It's great to hear that your first experience with us was excellent. We're glad you felt at home and happy with our service and pricing. We appreciate your recommendation and look forward to serving you again at JW Auto Care!

- JW Auto Care
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