I have been taking our Mercedes S Class and our Camero to JW f or about 3 years and I must say they are the best! Lets just cut to the nitty-gritty. They are not the cheapest, and if cheap is what you want verses the job done right the first time, then don't waste their time or yours. They are also not horribly priced! They do not force repairs either! We have taken the cars there for warranty work (after market) and JW has the freedom to "find" any thing that needs fixing and they don't come out with a laundry list of items. Now both cars were serviced by the dealers until out of dealer warranty, so outside of ware and tear for the milage and use, we know there is not a lot of neglect prior to JW. If you have to use a shop, JW is great. Lets also talk about their customer service: I am disabled and we don't need both cars on a daily basis so we put a lot on the back burner and I have a problem with speaking and mild cognitive issues, and Jim has gone above and beyond in his way of dealing with me personally and then my husband. We even left our spare key there for months and when we finally had the time and took the Camero back, they still had the key. I would have thrown it away. They are great, trust worthy and do a wonderful job.
Thank you Candice for the incredibly kind and thorough review of our business! We greatly appreciate your loyalty to JW and our team over the years and are so glad we have been able to help you with your Camero as well as your Mercedes. We are happy to hear that we have met and even exceeded your expectations and cant wait to foster this relationship for years to come.
- JW Auto Care