There is no better indication of how good an auto repair business is than the reviews published by customers. At JW Auto Care, our auto mechanics are known in the Scottsdale and Tempe area as the best in the business, and many of our loyal customers have gone out of their way to post their comments. Take a look at our reviews:

5
Google

Very impressed with the work and staff at JW Auto Care. The staff is friendly and professional and explains the work and process very thoroughly. The time frame for me repair was completed as promised within both a reasonable time frame and cost. I will definitely use them for my future service needs! I have already recommended them to others.

Thank you Kathleen for the 5 stars! We are very grateful for your recommendations and are glad you enjoyed your services on your 2008 Lincoln MKX. We cant wait to see you back for future services!

- JW Auto Care
5
Google

Thank you Alex for the 5 star review!

- JW Auto Care
5
Google

Nice experuence

Thank you Katherine for the review! We are glad you enjoyed your services on your 2012 Cadillac CTS and we cant wait to see you back!

- JW Auto Care
5
Google

Thank you Chris for the review and supporting our business over the years!

- JW Auto Care
5
Google

Thank you Mark for the stellar review!

- JW Auto Care
4
Google

Update: After leaving my initial review, the owner personally reached out to me to apologize and make things right. I really appreciated the gesture and the professionalism, it showed they genuinely care about their customers. When we first visited, we were shocked by the nearly $300 charge for a routine oil change- much higher than what we’ve paid elsewhere for the same service ($150–$170). I initially felt like we were being taken advantage of, especially since we had just moved to town. That said, I want to acknowledge that the owner’s follow-up changed my perspective. Mistakes or misunderstandings can happen, and what matters is how a business responds. In this case, they did the right thing. I hope this experience leads to more transparency up front for new customers, because it’s clear they care and want to do better. ————————————————————————— Beware of this place! They’re here to rip you off! They will add a bunch of nonsense in your car like A can of mints and air fresheners to distract you while they take you to the cleaners! Came for a simple oil change-we just moved to town and needed to find a new auto shop.We’ve been doing Oil changes for the last five years on our vehicle and it’s always cost us about $150-$170. These guys charged us almost $300 today! For the same oil change we’ve been getting for the last five years that has cost us $150-$170. Absolutely ridiculous. Never again will we come here. There’s plenty of other great honest auto shops here in town and I’m sorry I didn’t research this place better. hopefully, I can save someone else from getting ripped off with this review!

Thank you for updating your review and for giving us the opportunity to make things right. I truly appreciate your willingness to have an open conversation, and I’m glad we could clear up the misunderstanding. Your feedback is important, and we’re committed to improving transparency so every customer feels informed and valued from the start. Welcome to the neighborhood, and thank you again for your understanding.

- JW Auto Care
5
Google

High quality service. Transparent and fair!

Thank you, Nate for choosing our company! Your satisfaction is our priority, and we are thrilled to hear that you had a great experience with us. We strive to provide high-quality service and transparency, ensuring fairness in all our dealings. We look forward to serving you again in the future!

- JW Auto Care
5
Google

Very friendly and professional.

Thank you Glen for the review! We appreciate your business bringing in your 2018 GMC Sierra 1500 and are happy you had a great time working with our staff!

- JW Auto Care
5
Google

Thank you Adisyn for the 5 star review and trusting us with your vehicle!

- JW Auto Care
5
Google

Thank you Paula for the great review!

- JW Auto Care
JW Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call JW Auto Care (480) 947-4687 if you have any issues in accessing any area of our website.