JW Auto Care Reviews

googlefacebookyelpgoogleplusrepairpaldemandforce

There is no better indication of how good an auto repair business is than the reviews published by customers. At JW Auto Care, our auto mechanics are known in the Scottsdale and Tempe area as the best in the business, and many of our loyal customers have gone out of their way to post their comments. Take a look at our reviews:

5
Google

I had an excellent experience with JW Auto Care. They took on a very difficult diagnostic issue with my Audi S4 that had seemingly stumped other shops, and they took the time and effort to properly identify and resolve the underlying problems rather than just throwing parts at it. Their communication throughout the entire process was outstanding, and I especially want to recognize JP for his hard work, patience, and dedication. He went above and beyond, putting in considerably more time and effort than expected while keeping my best interests in mind. The entire team was generous, professional, and genuinely invested in getting my car running right. I can’t thank them enough and will absolutely be bringing my vehicles back. Highly recommend JW Auto Care!

Alex, thank you for the thoughtful review! We’re thrilled our team resolved your Audi S4’s challenging issue and kept communication clear throughout. We’ll be sure to recognize JP for his dedication. We look forward to caring for your vehicles again!

- JW Auto Care
5
Google

I was nervous putting my Jeep in for repairs, Kathy made me feel at ease. I had just inherited my Dads jeep and had no idea what repairs were needed. I knew I did need the ck engine light off and emissions. It was so nice that they took it through emissions for me. This is the second car I have placed in JW's Auto care and the work done is always top notch!

Lisa, thank you for sharing this! We’re so glad Kathy put you at ease and that our team could help with the check-engine light and emissions. We truly appreciate your continued trust in JW Auto Care and look forward to seeing you again.

- JW Auto Care
5
Google

First time using the shop after being with the same mechanic for 10 years. A wonderful experience. Scheduling was seem less and timely. Diagnostics and repairs as well. My service advisor, Dan was awesome. Very pleasant and professional. I will definitely use them in the future.

Randy, thank you for trusting JW Auto Care after so many years with your previous mechanic. We're delighted Dan and our team made scheduling, diagnostics, and repairs seamless. We look forward to serving you again!

- JW Auto Care
4
Google

Extremely friendly people! Knew my car and even left Mints. Tried getting me to pay $583 at first for an inspection but then brought down to $198. Would come back for sure

Jake, thank you for the kind words! We’re glad our friendly team knew your car and added a thoughtful touch with the mints. We appreciate your trust and look forward to welcoming you back to JW Auto Care.

- JW Auto Care
5
Google

Very thorough. Kathy, Toshi (sp?) and others were easy to work with. Great experience

Brent, thank you! We’re glad Kathy, Toshi, and the team were easy to work with and provided such a thorough, great experience. We look forward to welcoming you back to JW Auto Care!

- JW Auto Care
5
Google

I had such a great experience at JW! Everyone was super friendly and professional and you can tell the whole team communicates well and works together. They even left flowers in my car and made it smell amazing, which was such a thoughtful surprise! It’s the little things like that that really make a business stand out. They definitely went above and beyond, and I couldn’t be happier with the service. I’ll absolutely be coming back for my next oil change! If you’re looking for a place that genuinely cares about its customers and takes pride in what they do, I highly recommend JW. You won’t be disappointed!

Cindy, thank you for such a thoughtful review! We’re thrilled you appreciated our friendly teamwork, attention to detail, and little surprises. Your recommendation means so much, and we look forward to seeing you at JW Auto Care for your next oil change!

- JW Auto Care
5
Google

Older vehicle with a clutch problem some shops declined to service, now solved.

Thank you Doug for the awesome review! We are glad we could help you with your clutch problems on your vehicle that other shops were having trouble with. We appreciate you stopping on by and we cant wait to see you for any of your mechanical repairs in the future!

- JW Auto Care
5
Google

Thank you Kay for the stellar review!

- JW Auto Care
5
Google

Thank you Carter for the great review!

- JW Auto Care
4
Google

Friendly, knowledgeable staff. Easy to schedule appointment, quality work performed in a timely manner. Their inspection recommends a lot of services, but there was no pressure to schedule or commit to anything.

Thank you Michael for the incredible review! We appreciate you choosing us and we hope to earn that fifth star on your next visit!

- JW Auto Care
1234567...198
Leave a review