5
Google

We took my car in due to some damage, this was my first time going here and I honestly can’t say how thankful I am. Kathy and the rest of the team were absolutely amazing and held my hand through the whole process. Kathy helped deal with insurance AND warranty companies. They explained everything very clearly to me and treated me as family. I will now be coming here for all of my future maintenance needs.

5
Google

These people are so great !! I really trust them with my truck . I've been going to them for years.

5
Google

Great service will definitely be coming back!!

5
Google

JW Auto is amazing. I’ve been coming for years and they are always professional, clear, efficient and friendly. I had an issue pop up with my car and they were able to turn it around same day even though they were busy. Thank you for your incredible service!!

4
Google

See update .I've taken my car here to get it fixed before with no problem. This time oh my I will not be going back the lady Kathy is very rude and don't listen to instructions about why you are dropping off your vehicle. I will not be going back and will not be recommending this place to people anymore. Talk about price gouging and adding on random things that didn't need to be done... UPDATE The owner Jonhhy personally contacted about the issue I was having and was very apologetic about everything and looked into it and corrected what was wrong. Hopefully for future visit it will go smoothly.

5
Google

Great communication and the car was perfectly fixed.

5
Google

Always great to deal with. Upfront pricing and they explain everything.

5
Google

Stumbled on JW Auto Care just on convenience of their location to where I live, but I was so impressed by them. Right from the beginning their customer service was top notch, timely and clear communication on what services they recommended, including transparent (and reasonable) pricing, and just really friendly, genuine interactions. These are the types of businesses that you just don’t come by often anymore. They even left a flower on my dashboard, which was such a nice touch! I highly recommend JW Auto Care - from start to finish, I had a positive customer experience, and I will definitely be back for future car needs.

5
Google

JW is the Bomb, they explain every detail of what needed to be done, and were very professional…they even helped my wife with her bike…she rode it over to pickup our Jeep…, don’t go anywhere else for your repair needs… these folks are the BEST.

5
Google

We took our Jaguar to have the brakes replaced. JW Auto Care charged nearly half what the dealer wanted. Not only that, they topped off fluids at no charge. We are extremely pleased with the price and service.

5
Google

I have been taking my car and my sons car to JW for the last two years and it has been the best decision I made. The experience, honesty, efficiency and time sensitive has been amazing.The customer service is superb, I just wished I had met them sooner, God knows how much I have spent with bogus service in the past. If you are in doubt take your car to JW you will receive a honest quote, and they also have financing if you need too. JW is away of life for your car.

5
Google

JW are very honest and professional. Very hard to find car repair this honest.

5
Google

5
Google

JW Auto is my HERO!!! My engine and fuel pump failure left me stranded. I received HONEST and EXCEPTIONAL SERVICE with a RAPID TURNAROUND, not to mention a very REASONABLE PRICE. They offer shuttle service and loaner cars if needed. Its a one stop shop. I will continue to use them for the lifetime of my vehicle 🚗 Thank you again JW Auto 🙏🙏forever grateful Tia Johnson

5
Google

Very fast and friendly service. I can tell these people care about their customers!

5
Google

Over a number of visits they found the problem. The fix was easy. Finding the problem was mind numbing. TheY persisted, and finally, finally found it. I would prefer not to go back to them. But if I need more help, they will be my FIRST CHOICE.

5
Google

Trustworthy, honest, kind, and professional. Our family has been taking our cars to them for over 30 years and appreciate their timely hard work.

5
Google

I can’t say enough great things about JW auto care. My husband and I have been going to them for years and they truly give remarkable service. They are kind, trustworthy and give fair pricing. We will be lifetime customers. Thanks Jim for all of your help and the technician that inspected my car.

5
Google

I had the best experience at JW Auto Care! Everyone was super friendly and Jim was very helpful in guiding me through what needed to be done on my car. Everything is working perfectly now!

5
Google

i have been bringing my vehicles to JW Auto Care for a couple years now and I am impressed every time. The office staff are great and keep you informed through out.

5
Google

JW auto fit me in after I heard my battery dying. They let me pop in and they fixed it quick. Jim is a nice serviceman, he advises and looks out for people!

5
Google

Jim got me in the day of and we did unplanned services with quick turnaround

5
Google

My family has been a customer at JW Auto Care for as long as I can remember. Ever since I started driving they have always been helpful and kind when I bring my car in to be serviced. I definitely recommend going here.

5
Google

They are fantastic! I have taken my car in twice to JW Auto Care and both times they were extremely thorough, professional, and honest. They want to do what is best by their customers and are not trying to make a quick buck. I can't recommend them enough and will be giving them my business from here on out.

5
Google

The best mechanic!! Great service and love the car freshener/little things they leave after service.

5
Google

Excellent service. Went for an oil change and vehicle inspection. They were very thorough and provided a helpful comprehensive review of my vehicle, giving me great peace of mind before a road trip. Friendly staff. Highly recommend JW Autocare!

5
Google

I stopped by JW Auto Care in order to make sure my car was in adequate condition for a cross country road trip. My car needed some work and it was done in a timely manner and i honestly didn’t realize how much better my car would feel behind the wheel after my visit. My experience was very excellent and Jim and his team are very personable and happy to help. I wish I could’ve found them before I was heading out of AZ. Keep up the good work!

5
Google

I’ve experienced nothing but amazing things since taking my car to JW Auto Care. The employees work to ensure every customer coming in is comfortable and accommodated while providing detailed information about their vehicle. They break everything down so I fully understand what’s going on with my car and work efficiently, would definitely recommend to anyone looking for a new auto shop that provides the best service.

5

Came here for the first time for an oil change and to feel the place out. I was impressed on many levels. Friendly staff, excellent communication, thorough and well documented inspection, fair pricing, quality work, and an overall family owned feel! You can tell this is a place that prioritizes customer service. I appreciated the new customer discount and the extra treats I was offered. Highly recommend! Will be returning here for future maintenance!

5
Google

Jim was a pleasure to work with. Very honest and super helpful during a stressful car situation. I would highly recommend!!

5
Google

5
Google

We’ve been customers since the late 70’s and still going to JW because of their honest and efficient work. All the advisors are great but Ryan always handles everything quite well despite being an U of Illinois guy 🤪 Thanks Joe and Penny

5
Google

5
Google

Holy cow, these guys are the best. Jim was nice enough two times I was in a rough situation with 2 different vehicles and did everything he could to get us his best price. If you’re in a Jam or even need a good place to get your car routinely maintained these are the guys for you. They’re not going to take advantage of you like the dealer and they’ll respect your time while keeping communication constantly open (unlike other places in the area that we had to take our car back from because we had no idea what was going on) 10 stars if I could

5
Google

The staff in the front office were super helpful especially Carlos! I was quite late for my appointment and they still got me in. Really appreciate you guys taking care of me!

5
Google

Honest shop with transparent pricing. Brought my car to them a few times now and will continue to do so!

5
Google

First time at JW Auto for repairs on 2011 F150. I’ve been researching for a shop, since becoming disenchanted with Ford dealership. JW was everything I’d hoped for and more. I really appreciated the extensive inspection with photos. They repaired the most urgent items and advised other needed repairs could wait. Honesty and integrity go a long way with me. What more could you ask for. I’ve already recommended JW to others.

5
Google

I always have a good experience here! Everyone is super cool and nice!

5
Google

Always professional and courteous service... Thank you!

5
Google

I highly recommend JW for any of your auto care needs. They have been taking care of my family’s cars for as long as I can remember. They are always reliable and live up to their great reputation.

5

JW Auto is conveniently located, and they provide excellent service without keeping my car longer than necessary. I highly recommend them.

5
Google

5
Google

JW has consistently been a 5 star experience, one of few places that I can fully trust when handing over the keys.

5
Google

Every experience I have had at JW Auto Care has been absolutely top notch from start to finish. Everyone who works there is professional, courteous, and takes the time to explain what is going on with your car. The shuttle service is a life saver, and saves so much time and headache. I trust these folks completely with my car’s care and have for over a year now. Thanks JW Auto Care!

5
Google

5
Google

I had an excellent experience there. They had me in and out in an hour for my oil change!

5
Google

I am here from out of town. Researched JW Auto Care and chose them for customer service raves. Even with that, they exceeded in every way. I went back the following business day for an additional service after researching how often it should be done and typical cost. I was way out of the recommended time for the transmission service, and the cost was half what it would have been at the dealership. I cannot recommend highly enough. They are great.

5
Google

The service was amazing, everyone is very friendly! The price is also very reasonable for the great quality work they do. Also, I was left flowers and mints, thank you for the service!

5
Google

Called in a panic driving my 22 yr old Lexus with a wild sound. Carlos was awesome, got me in right away and problem solved. Wonderful level of customer care, my new mechanic close to work. Thank you!

5
Google

These guys have been in business since 1966, it's still the same original employees (just kidding, but my dad took his car here too), they know their stuff, do a thorough job, and will patiently answer questions. After inspecting your vehicle, they send you a list of prioritized maintenance items (green, yellow, red) so you know what should be done first, and what you can expect to do in the future, so you can plan ahead. So I keep going back.Thanks, guys!

5
Google

JW Auto stayed late so I could have my car towed to them after hours. They were timely with repairing my car and the actual cost was almost exactly what was quoted! Love these guys I would highly recommend them!

5
Google

The best auto shop ever! Prices are reasonable and they always do thorough inspections. My favorite part is that they leave a flower on my dashboard for me which adds a sweet, personal touch and send monthly coupons in the mail towards future service. I’ve been going to them for the past few years and will continue to do so. I trust the guys at JW with all my car service needs. Thank you guys for being the best in town!

5
Google

If you are from out of town and looking for a new trustworthy shop to take your car to JWs is the spot. Great staff, quick response time and very reasonably price. I will only be taking my car to JWs.

5
Google

5
Google

I was referred to JW Auto Care! I called and spoke with Jeff! He knew my referral mechanic! From the start he told me that I would be taken care of as family! He made an appointment for two days later! When I dropped my Ford Ranger truck, Jim listened to my issues. He told me exactly what would be done! I have never been treated so professionally at at repair facility! He called with their findings and estimated price and time frame for pick up! We spoke 4 times and every time I called either he or Ryan answered the phone. There was no phone tree and I could ask them my questions! I am very pleased and will use them again and will recommend them to my family and friends! Thank you Jim and everyone at JW!

5
Google

Very professional and friendly. Carlos took good care of my car.

5
Google

Amazing amazing AMAZING service. I just moved and needed a new shop, I am glad I chose this one. Had an all day service and they were able to give me a ride home too. They are super communicative and friendly, I will definitely be coming back!

5
Google

JW autocare is THE place ! Staff is so friendly and willing to walk you through every part of the repair process. Not only are they super knowledgeable but they offer fair and honest pricing and only do what you are able and comfortable to do ! Our whole family has been coming for years because they are the best, thanks JW !

5
Google

My father and I have been using JW Auto for a couple of years and would never go to anyone else. Every employee there has always gone above and beyond, and they do it with professionalism and treat you like family. The work they do on my Mazda 3 is always perfect, and they always answer every question I have in a way that helps me understand everything. I would recommend them to anyone who wants superior service 👍👍👍

5
Google

JW AUTO care always does an excellent job! My husband and I have been going there for years and we will continue. We wouldn’t take our car(s) anywhere else.

5
Google

The most hospitable and sincere auto repair shop I’ve been serviced at in the valley! I am a young adult student and was offered very thorough diagnosis and reasonable pricing, especially considering the economy we’re currently in. On top of it all, I was given a loaner vehicle to use while my car was being worked on and when picking up your vehicle, they gift flowers on your dashboard! Thank you JW Autocare!!

5
Google

Came into the shop not knowing what was wrong with my Camry and instead of charging me for a water pump they sent me to Toyota to save money on a recall! These guys are awesome and super friendly, they truly showed they care! 100% recommend and will be back for sure!

5
Google

Really good shop, got me in and out on the same day. Reasonable prices and really friendly staff.

5
Google

JW Auto went above and beyond to diagnose my noisy brake problem in a fairly new car. Instead of railroading me into expensive repairs like some places would have, they suggested I check with my warranty first, which is super honest and I love that! They even dropped me off at work!I will definitely have them do the repairs if it isn't covered under warranty!

5
Google

Excellent service! They took care of my car and made the process easy by offering shuttle service. I appreciate that Carlos offered to show me what work they had done when I went to pick up my car. He opened up the hood and showed me exactly what was replaced. They also left a flower inside the car which I thought was a nice touch! And they texted me to follow up on how my car was doing a few days after! Found my new go to auto shop, as they are reliable, helpful and trustworthy. Thank you for fixing my car! 😄

Hi Jenny! You are very welcome! Thank you so much for the thorough review. Nice to hear you enjoyed the "parting gift". Thank you for choosing JW Auto Care. Welcome to the family!

- JW Auto Care
5
Google

Blown away by this auto shop! Staff is honest, kind, responsive, and knowledgeable. They had a loaner car for me to use and even gave me flowers and gifts after my service. Couldn’t recommend this spot more! Thank you!

5
Google

Absolutely fantastic experience! I needed to have them handle a pre-purchase inspection for me. From beginning to end, they were highly communicative, knowledgeable, and thoughtful in their work. Great great experience.

5
Google

Great Service

5
Google

JW Autocare always takes good care of my cars and Jim Marco always goes above and beyond. Keep up the good work JW team!

5

I have been coming here for over 30 years and am alway pleased by the excellent job they do with my car. The mechanics and workers there are informed, polite and efficient. I can’t say enough good things about them! The waiting room is clean and comfortable. I actually enjoy going there, saying hi to every, and sitting down and reading a book! They have kept my car running very well… probably longer than I ever expected. Thanks to Johnny and the staff! I’m

5
Google

JW the service is top notch and the quality is the best out I take all my cars here I have been a client for 3 years and still coming. If your looking for the best in Az look no further

5
Google

Dropped my 06 Toyota for some work. The inspection list they give is the most in depth and thorough one I have seen. My service advisor, Ryan, was extremely awesome and helped me through everything. Customer service was outstanding. They even gave back the interior much cleaner than they found it! Also thanks to Patrick who was my tech! Will recommend to friends

5
Google

I am extremely impressed with this place. I just got home from my first visit here and I had to write this and let people know of my experience. They were extremely detailed in checking out my vehicle and sent me a summary on my phone as well as handing me a hard copy before I left. They didn’t try to up sell anything or try to do work that was recommended. They were so hospitable and I had a few laughs. They really treat the customers very well and they are very honest. They also left a little thank you gift of Altoids and gave me $10 credit to use for my next visit. They also gave me $25 off for my first time thereI live in the West Valley and I definitely will be returning to JW Auto Care.

5
Google

They did a good job and gave me flowers! Also $10 off the next job and $25 off my bill.

5
Google

Top notch shop!

5
Google

I’m blown away and so relieved with how amazing JW Auto Care was! The AC in my car just went out and I was in a panic looking for shop options. JW was recommended by my friend’s dad. I was able to get my car in much sooner than I thought I’d be able to, they worked with my warranty company to cover a large majority of the repair, and the repair was so much faster than I anticipated! The last time my car had been in the shop was a few years ago when it was at a dealership, and I was without my car for about two weeks… I was seriously bracing for that situation again! Ryan was wonderful to work with. He was communicative, honest, and straightforward. Again, I’m blown away at how nice and easy this experience was, as car repair has usually always been frustrating and confusing. The cherry on top of this great experience is that they washed my car when it was ready for pickup (my car was so shiny!) and they left flowers on my dash with a thank you note. I’ve never seen service like this and I am so impressed. Thank you Ryan & the whole JW team for taking care of my car! I’ll be back for the small things like oil changes – I hope I don’t have to be back soon for big things, but if I do, I know I’ll be in good hands!

5
Google

I pulled into the shop five minutes until the business closed. I needed something checked out before my 3.5 hour drive outside of Phoenix. The guys greeted me, assisted me and fixed the issue in no time! Highly recommend. Carlos was so friendly and informative. I will be coming back for service whenever I am in the Phoenix area :)

5
Google

After doing an extensive web search on where I could take my 2019 Honda CRV I decided JW Auto would be the best place to try. I had been “unsure” of my Honda dealer for over a year and didn’t want to use them any more. The people at JW Auto (all) are king, knowledgeable (experts) and thorough. They tell you everything and then it is all sent to you to pick which things you want to do now, which can wait. They are happy to give their opinion if you ask. Because I realized my Honda dealer had probably not changed my fluids in the 3 years I have owned the vehicle I decided to have that done before my road trip. Also, I just had my tires rotated and a rim fixed not to long before going here and my vehicle is out of allignment (I know why) and the pictures shocked me. Pictures of everything and “a La Carte”, color coded choices (green = good/nothing needed) and did I say NICE people? I waited this first time (small waiting area) and there was not one unpleasant employee there. Everyone was greeted when they walked in and even the mechanics greeted people and held the door open for them (if they were coming through). Think I have found my new auto service, even though I don’t live close! Thanks guys!

5
Google

I've been consistently going to JW for all my automotive fixes for the past 3 years or so. At every opportunity, the people here have shown me nothing but A1 levels of professionalism, efficiency, communication, and transparency. I always feel as though I'm being treated with honesty and respect.

5

Thank you JW Auto Care for alway ensuring my car is in the best condition. Ryan is the best! He communicates professionally, promptly w/ clear explanations and without any pressure. My recent experience Jw Auto Care was 5 stars.

5
Google

Always amazing !!

5
Google

Recently brought my truck in for an oil change, inspection and later for a shocks and struts replacement. The work is always high quality, and their communication is excellent. Definitely will continue going here for any future vehicle needs!

5
Google

JW Auto Care is the best place to take your vehicle in the Valley. Their pricing is fair and they get great work done. I moved to the Downtown Phoenix area, but still take my cars here for service because they are that good. Ryan, Jim, Carlos, and the entire team are fantastic and take customer service to the next level. I would highly recommend this shop to anyone.

5
Google

I'm so grateful I had my car problems resolved at this place, you will be so impressed with their work! What specialists! This is where I will go - for my car care always.

5
Google

Incredible customer service! The attention to detail is unmatched! Will definitely recommend to ANYONE with any car issues or maintenance !!!!

5
Google

I decided to get my 2013 Hyundai Elantra GLS an oil change at JW Auto Care. They were a mechanic that I had never used before but was impressed with the representative that I spoke with. As my dealings progressed, I was continuously shown exceptional service. I was able to get a A+ oil change, and get my tire repaired with a huge new member discount. Jose was an outstanding employee and I was very honored and had complete confidence in him to do what was needed. I am excited to use JW Auto Care in the future, as they really left an excellent impression on me. Go JW Auto Care. I'm a 7 day a week rideshare driver, and am delighted to have them handle my vehicle maintenance. 5 stars, and a huge cheers.

5

Amazing. Finally a repair facility I can trust to do things right the first time. I appreciate their thoroughness and honesty.

5
Google

We were stranded. They found issue quickly. Clean professional shop. Even had a slushie for me in 114 degree weather. Highly recommend.

5
Google

In and out quickly. Work done quickly&correctly. Cleaned car when done looked better than it did when I took it to them. Very nice and polite.

5
Google

The good folks at JW Auto Care have been helping my family keep their cars running since the 70s. They are great about working within a budget, keeping my old car running like new, and they are always friendly and professional. I especially enjoy the extra touches like washing my car and leaving flowers on the dash when they are finished.

5
Google

We've been using JW Auto Care for years. They get the job done and they're so thoughtful! I've picked up my husbands truck and they've left flowers in the truck. They also heard about our new baby and gave my husband flowers to take home. They go the extra mile, and that's customer service at it's best. Highly recommend!

5
Google

Highly recommend JW Auto Care. I've been using them last year and have been satisfied so far.

5
Google

Excellent family-owned local business that provides great service and customer care! They have been in business for a very long time and for good reason. Will definitely use again!

5
Google

It is so reassuring to have people you can trust to take care of your car and charge fairly. Keep these guys in mind when you need a mechanic.

5
Google

There aren’t a lot of business in Arizona that I trust, but JW Auto Care is the exception. All employees go above and beyond to make sure your experience is a positive one, all while making sure you receive the best service on your vehicle. 10/10, will always recommend.

5
Google

These guys fully replaced my engine and were life savers. My engine was originally destroyed due to a mistake by another shop. Jim at JW walked me through the steps to file a claim with the previous shops insurance and took care of all the repairs. Their speed, quality of work and customer service is unmatched up

5
Google

5
Google

They always do great work. Very informative without any pressure. Communication is always prompt and efficient.

5
Google

I HIGHLY recommend JW Auto Care! I needed new head gaskets in my Jeep Wrangler and they were so honest and helpful! I will be coming back here with any future auto repair needs.

5
Google

5
Google

The customer service is amazing at JW Auto. They are all very friendly and make you feel like you are the most important customer. Very honest and dependable. I would recommend them to everyone.

5
Google

Quick, thorough, and good customer service.

5
Google

After getting a recommendation to JW Auto Care from another auto mechanic (that's always a good sign) I gave them a call and was asked to bring the car by and they'd work it in, which was perfect because I was in the middle of a cross country trip. While in the shop I had an opportunity to watch and listen to the team work with other clients both in person and on the phone, I was quite impressed. They were polite, courteous and respectful of their customers time, so much so that they even offered me a ride to where I was staying and even offered to pick me up when the car was finished. The car was delivered as promised and on time. JW's didn't stop there, they did a checkup on the car advised me of some things I need to keep an eye on and even did a follow it up with a text a few days later. Definitely some of the best service and follow up I've ever received, highmarks for JW's. I wouldn't hesitate using them again or recommending to others, top-notch service all-around!!!

5
Google

JW Auto Care has been my trusted automotive service provider for years. Jim, Ryan, and their team consistently deliver exceptional, honest, and skilled service at competitive prices. Their clear explanations and reliable repairs always exceed expectations. Whether you're a first-time visitor or a long-time customer like me, rely on JW Auto Care for top-notch, reliable service. Expect nothing short of excellence from Jim, Ryan, and the rest of the team.

5
Google

My absolute go-to auto repair shop! The guys at JW Auto always make sure I’m taken care of, and the customer service is unmatched. Shout out to Carlos for coming in clutch for me on multiple occasions. I refer all of my friends and family to this business. Hard workers and great people!!

5

If you are looking for a repair shop you can trust, you’ve found it! I was lucky to be referred to JW Auto Care by an acquaintance JS, and the key word in their name is Care. These people really do care. I’m confident I wasn’t sold some thing I didn’t need nor did I pay more than I should have! Btw Scottsdale RR estimated double. Also! When I picked up my vehicle it was CLEAN!! Thanks JW!

5
Google

Extremely helpful and prices are not bad.

5
Google

Best service!!!!! Extremely nice and Professional staff. Carlos, was very helpful. This is the only auto care shop I trust.

5
Google

5
Google

My boyfriend discovered JW Auto while searching for a shop to repair his AC. We were so pleased that we’ve each returned to them to receive second opinions (after being told by shops in our area that our vehicles required pricey repairs). I was told that I needed close to 3k of work done on my car. JW Auto inspected it and found that many of the issues reported by the previous shop were nonexistent. I was shocked and angry that this other shop was trying to make money off of me under false pretenses. I so appreciate that JW Auto saved me close to a thousand dollars! After his AC was repaired, my boyfriend had a similar experience with a local shop claiming he needed thousands in repairs as well. Again, his car went to JW Auto who told us that was not the case and they actually found other issues that really needed attention. We live close to 40 minutes away from this shop but will keep coming back for their friendliness, honesty, reasonable prices, and their ability to lend us a vehicle when our cars need to be in the shop for long stretches. It’s so helpful and convenient especially with us not being close by! Thank you so much to the entire team here for everything you’ve done for us!!

5
Google

Finally! Someplace I feel good about...when we moved here 5 years ago, I was hoping to find a reliable auto repair shop. I know enough about cars to do a lot of my own repairs, but don't always have the right tools or knowledge to do some repairs. At my previous home, I had a mechanic that I knew when I took my car in, I would get an honest opinion and, if needed, repair job. Since moving here, we've been to 2 Ford dealers in the Valley and have left both of them frustrated and angry. Promising to never go back. JW Auto Care was recommended and we decided to give it a try. Instantly I felt like I was being given an honest opinion. We left the car for a couple days and the repairs were completed as promised. We will definitely be back when needed. Johnny (owner) followed up a couple days later to make sure everything was satisfactory.

5
Google

JW Auto Care delivered, without question, the best service I've ever encountered at an auto shop. The team is highly trained and incredibly personable. I could not be happier with my experience and would 100% recommend you bring your vehicles here. World class.

5
Google

They were great and got it repaired quickly and even washed my car. Gave us flowers too. I will definitely use them again.

5
Google

This is my 3rd visit with JW and I can confidently say I have had an amazing experience every single time I have brought my car in. Carlos has been my advisor and he goes above and beyond to ensure you are comfortable and taken care of. No matter who you are working with you will be treated with respect and welcomed with a smile. They do not nickel and dime you, they always recommend what is most important to handle and what can wait. I come back to flowers, a washed car, and a coupon waiting for me every time. They are also very thorough with their inspections and will provide you the full report before they work on your car. Great service and great employees that deserve the business! :)

5
Google

I can't say enough great things about Johnny and the team@J W Auto!! Super knowledgeable , honest, and treat customers with integrity and respect, they deliver an exceptional experiences that's above and beyond! I recently have a very bad experience with Big2 Toyota@ Chandler, thus my faith in auto-related professionals went down to toilets. So it was such a surprise and refreshing experience to get treated with honesty and integrity, then on top, flowers and thank you card! Talking about "Wow" experience! Thanks again and definitely recommend anyone to take his or her car to JW Auto Care!

5
Google

5
Google

Besides the diagnostic, my car needed the front axle replaced and a fuel pressure regulator. I took my car there for the fuel pressure regulator first, which was more involved & took 1 day to fix, but no problem, I just live a few miles away so they took me home and picked me up the next day when my car was ready. They performed the diagnostic free of charge (new customer) when they fixed the regulator & that's when they found out about the front axle. I took my car back for that & they had it ready in 2 hours. My car is running terrific now & I really appreciated the free rides that saved me the taxi fees!

5
Google

Besides the diagnostic, my car needed the front axle replaced and a fuel pressure regulator. I took my car there for the fuel pressure regulator first, which was more involved & took 1 day to fix, but no problem, I just live a few miles away so they took me home and picked me up the next day when my car was ready. They performed the diagnostic free of charge (new customer) when they fixed the regulator & that's when they found out about the front axle. I took my car back for that & they had it ready in 2 hours. My car is running terrific now & I really appreciated the free rides that saved me the taxi fees! I would also like to add that everyone who works there is friendly and professional and they really know their business. Great customer service! I was treated like a queen! Job well done!

5
Google

They give you a ride home, and ride back! Very nice and thoughtful people. Carlos was very nice and safe to ride with. Thank you guys you rock, + reasonable pricing.

5
Google

Best auto care service I’ve ever received! They were incredibly detailed in their inspection and clearly treated our car like it was their own. The customer service was amazing, they were straightforward about their prices and were able to explain everything super well. I’m not a car guy by any means and they made sure I understood everything super well. Would highly recommend to anybody!!

5
Google

5
Google

Great customer service very clean shop fair prices

5
Google

Great customer service! I have been taking my 4Runner and wife’s Toyota Solara here for over two years. They have been very helpful on keeping my 2002 4Runner running well. I am so happy I found this auto shop. I love the fact they have the same technician work on you vehicle.

5
Google

Amazing auto shop! Always so helpful in giving an full break down and honest assessment on your vehicle. They are knowledgeable and don't try to rip you off. The guys are always kind and make sure you're taken care of, happy with your service, and have a ride if needed.

5
Google

So pleased with all the work done on my Nissan Rogue! Had many issues that needed to be addressed…suspension, wheel alignment, brakes and needed new tires among other things. Carlos, the Service Advisor was so helpful…great customer service. Prices were fair and JW now has a new customer for life. Highly recommend!!

5
Google

Complete inspection. Detailed reporting. Friendly team working at the front counter. Necessary repairs explained fully with options and safety considerations. Did not speak down to me like I didn't know anything. This is my new service team on my vehicle.

Hi Deborah! Welcome to the JW Auto Care Family. Thank you so much for the wonderful review. The detailed digital inspection we use is so you can see what we see without actually being here. We're glad you like it. Of course you welcome to come down at any point and physically see what we see. We want our customers to know exactly how we break things down. Safety first, maintenance and then comfort. You have every right to know how and why you're spending YOUR money. Being up front and transparent is how we operate. We're very happy to be your new "go to." Thanks again!

- JW Auto Care
5
Google

5
Google

JW swapped out my old rims with new ones. In the process the manufactures recommended lug bolts did not work. JW went above and beyond to locate the proper lug bolts for my car and the new rims. Very professional and very accommodating. I look forward to having JW work on my vehicle in the future.

5
Google

Thank you to Carlos, Johnny, and the rest of the J W team! I use to go to a shop in Tempe that I trusted dearly but it was getting to be quite far for back and forth travel with work as well. Not only did my previous shop recommend this place, but they also have done an amazing job every time I have taken mine and my partners car in twice a year. They are honest and if something is not immediate, they will let you know. Very affordable to other places and they provide some of the best service I have ever had when dealing with car shops!

5
Google

It’s always a positive experience good customer service and down to earth people. I wouldn’t take my car anywhere else.

5
Google

Best experience ever for auto care & maintenance. My Subie & I feel happy and well cared for.

5
Google

5
Google

I just had the best experience with JW Auto. My car has never ran better. Everybody here communicated with me so well and the information I received after the service was performed was exceptional. I couldn't recommend this place more. Thanks Johnny and Ryan.

5
Google

I took my 2002 Toyota Avalon in for service due to an oil leak. Ryan and Johnny provided excellent service. They diagnosed the problem quickly and their prices were very reasonable as compared to other shops I’ve taken the car to. Definitely recommend!!

5
Google

This place is amazing!! After taking my jeep to big o tires they ripped me off charged me for an alignment and oil change neither of which I think they did. Most importantly my suspension in the front was pretty much falling off. Not only was It very unsafe but it was a bumpy ride. Jw properly diagnosed my vehicle. Fixed it within a few days.They are very nice and the pricing wasn’t bad at all, but the best thing is how good my jeep drives now!!!! We will definitely be bringing all of our vehicles there. Luke kaminski

5
Google

Fantastic all around, would recommend to anyone. 10/10 service and communication, had me in and out within hours.

5
Google

Jw Auto and staff are so helpful.. This is the most welcoming place to take your car. They are pleasant and take care of car problems fast

5

I have been going to JW Auto for all my vehicle repairs and services for almost a decade now. I choose to go to JW Auto because their service in my honest opinion is second to none. Even though there are other auto repair shops I can go to much closer to where I live I choose to drive the greater distance to go to JW Auto because of their excellent customer service and fair prices I wouldn't hesitate to recommend them to anyone who is in need of servicing of their vehicle...

5
Google

Needed an oil change and walked in, was immediately told (helpfully) how long the wait would be to confirm I could and wanted to wait that long.

5
Google

Wonderful expert help !!!

5
Google

Love JW auto care, and my whole family have been customers for years. They are the best and are amazing with customer service. Highly recommend! :)

5
Google

I wish I could give them 10 stars! Rick and the team are absolutely superstars. Friendly and super quick service. If you are reading this review and considering going to JW Auto, GO! Best mechanic shop I’ve ever been too.

5
Google

Johnny and the team are incredibly hard working, have great customer service and will do whatever they can to get your car back on the road. I took my car in for a brake issue. The initial fix didn’t quite fix it the way I hope so Johnny had me bring it back in and they looked for other answers. They even went so far as to order new equipment for their shop to be able to better assist with my car’s issue. After we got the problem resolved, Johnny wanted to ensure that I remained satisfied so he had me bring the car back a week later, free of charge, to ensure everything was still working well. He went above and beyond to work with me and troubleshoot the various issues that came up with my car. He gave me frequent updates so I was always informed on what was happening. The pricing is also fair and transparent. JW is now my trusted auto shop in the valley.

5
Google

I originally came to JW AUTOcare for a failed emission appt. They were able to fix the fuel monitor and diagnose some work that needed done. I returned after the emission appt for spark plugs and and TDI service which is a fuel injection flush. Now my BMW is running so smooth ! I had never heard of this procedure and recommend it ! Plus, they offer loaner vehicles if needed. Thanks for the professional service , JW AUTO.

5
Google

JW always does a great job on my vehicle. The whole team is like family to me. Not to mention that my technician was hella sexy.

5
Google

Everyone is friendly and helpful and always willing to address all our concerns.

5
Google

could not be happier I found these guys.

5
Google

Good service, nice people, fair and reliable.

5
Google

JW auto is THE BEST! They are so kind and generous. They communicated with me so well throughout the day about my car, and went above and beyond with the service. It’s hard to find amazing customer service in the auto industry but JW exceeded every single expectation I had. I got my car back in a timely manner with chocolate and flowers waiting for me! Truly an amazing experience, they made my day. JW auto, you TOTALLY ROCK!

5
Google

JW Auto did a steering replacement and new struts for my older Toyota Avalon in 2021, totaling about $4200 of work. A few months later another service provider gave me a report saying the shocks and struts "do not meet manufacturer's recommendations." I called Johnny, who assured me they had done a thorough check with the strut supplier--Monroe--and that they were designed for my car. That satisified me since JW has always done great work for me. A few weeks ago, the same shop but different tech wrote a report during a routine alignment that the struts were not performing correctly, resulting in a "dip" and "bounce" in the vehicle and recommended additional repair steps. At this point I provided both reports to Johnny, who immediately had me bring the car back and personally took charge, assigning two mechans to road test the car, double-checking the parts installed with NAPA, and putting the car on the rack and personally taking photos that he sent me. Everything checked out fine! He also gave me the parts numbers so that I could input them into suppliers online--all said the parts were a "perfect fit" for my car. On top of that, JW checked out everything else on the car--$85 worth of services. No charge for any of this work. You can't beat JW Auto for integrity. They know their stuff, don't try to upsell you, and they are super courteous. They offer frequent coupons as well. Just got a $50 gift card for my next service. Highly recommend.

5
Google

Great place to service your car. They are very helpful, communicative, and get the job done while doing it well. Will definitely come back

5
Google

Johnny was amazing! I had taken to this shop to have several repairs fixed that were not done properly by a different shop and also found additional work that needed to be done through an extremely thorough inspection. When I first bought this car I paid for Honda dealership to do an inspection.. and was not nearly as thorough as the inspection I got through JW Auto. Thanks again!

5
Google

Fast Service! Me & my son were given a ride home & back to shop when car was ready. Also loved the digital inspection information sent to phone. 🌸 Nice & good people. Trustworthy shop! Thank you!

5
Google

I finally found a mechanic I can trust! They were upfront with all the information and what it would cost, and they were done on time! Amazing customer service.

5
Google

Brought my car in, they were fast, courteous and reasonably priced. Will definitely come back.

5
Google

Highly recommend using JW Auto as a regular mechanic. They provide very thorough inspections, and usually a print out with pictures of everything they see that'll need repair. They are truly trustworthy, honest, and always have an upbeat attitude! Last time my vehicle was in they made an honest mistake, and although it led to some further issues, they owned up to it and took full responsibility for what happened. Without asking, or any pressure, they took the initiative to fully make up for the error. I've never had a mechanic like this. Truly customer service oriented, and they clearly stand behind solid values of honesty, integrity, and kind-heartedness. Seems rare to find businesses run by values instead of greed, or a scarcity mentality, especially in their industry. Give them your business, they deserve it!

5
Google

From start to finish, this was one of my most positive experiences ever! JW Auto Care truly does care about autos and their drivers. Everyone working there is friendly, knowledgeable and professional. They were more than accommodating- getting my car serviced quickly, giving me rides to and from their shop, and even providing little extras like a thank-you gift. I felt as ease and respected with their service and knew they cared about me as a customer. I've already begun spreading the word- JW stands for "Just Wonderful" experience for me and my car!

5
Google

They emailed me the inspection report immediately so I could make an informed decision about repairs. I was able to consult with them about budgeting and prioritization.

5
Google

I brought my 4Runner in to have some things checked out, the front end suspension, an oil leak, brakes and a/c. They did work on all of them and brought them up to standards. Everything that they work on was done professionally and right. I would definitely bring my vehicle back to them and refer them to others. All the people working there were very professional and friendly. Thanks

5

The team at JW Auto Care were fabulous. Great personable service. Very professional and did a great job. Highly recommended, great highly trained staff! Very friendly.

5

I recently moved to the Scottsdale/Phoenix area and almost immediately, my AC stopped working as the temps started to reach 110. Having worked on my own cars for years I have always struggled to find mechanics that meet my expectations. I researched shops for hours to find JW auto care to trust with my SUV and am 100% glad I did. The degree of professionalism and customer service far exceeded my expectations. My AC system was repaired quickly for a fair price, and their team of mechanics was easy to communicate and coordinate with. About 2 months later there was a hiccup with the serpentine belt related to the AC compressor and I reached out to the team at JW. That same day, Johnny gave me a call, sent out a tow truck, got the car in the shop, made the required repairs, and the car was returned to my driveway the next day! All covered by the cost of the original repair. I have never experienced this degree of excellence in customer service before, save 5 star hotels. If you take your vehicle to JW you can know they will work stand by their work! I will be highly recommending JW to family, friends, and acquaintances alike!

5
Google

I would HIGHLY recommend JW Auto Care for your automotive needs! They are extremely knowledgeable when it comes to automotive! Not only are they efficient, they pride themselves on customer service! Very welcoming when you first enter the building, and the hospitality remains consistent throughout your experience. Definitely a well maintained business.

5
Google

I am a young woman who knows nothing about cars and I have never left an auto shop feeling more comfortable and confident than when I went to JW Auto Care. I cannot recommend them enough! I had a slight A/C issue and they saw me within the same week. They ran a full diagnostic as part of their normal procedure (no added cost) and did not pressure me to do anything else to my car other than the A/C repair. I originally got quoted for the same A/C repair at the dealership I usually go to for $150 more than what JW Auto Care charged me! Several weeks later, my A/C is still running perfectly and they even offered that I come back in so I could get a checkup to ensure everything still looks good. These guys are the real deal when it comes to great trustworthy service and honest work. I will absolutely come back for any future services needed, and I know what will be due in the coming months from their very clear and comprehensive photo report which allows me to choose when to replace/repair anything whenever I am ready for it (vs. being forced to do it at other shops)

5
Google

I always have a wonderful experience visiting JW auto care. J W is such a great person and so are his staff. They are professional and take great care of your car. I always will have my car to be serviced with JW Auto care. Lina S.

Thank you for the 5 star rating!

- JW Auto Care
5
Google

Hey John. Thank you so much for taking the time to leave us a 5 star review. We are very happy you found us. Looking forward to taking care of you and your Cadillac for years to come. Thanks again.

- JW Auto Care
5
Google

Have always done good work .

5
Google

I appreciate the attention and detail for the service provided. The technicians were very helpful and knowledgeable.

5
Google

Great Full service auto shop. Have used multiple times for everything from a clutch replacement to oil/fluid change for my 05 WRX. Smart techs and friendly staff. Highly recommend!

5
Google

the level of service here is unparalleled. from the online appointment scheduling, to the shuttle ride, washing my car and finally the follow-up text from the technician. 10/10 would recommend

Hey Joe! Thank you for writing this amazing review. You pretty much laid it all out. Easy scheduling. Free shuttle ride and car wash. Excellent service. Following up after service. Thank you in advance for all the customers we'll get due to your amazing review.

- JW Auto Care
5
Google

The service is always AMAZING here!!! The dealership had told me I needed a $3000 repair ASAP.......I was stressing out about it for a couple of weeks but I decided to get a 2nd opinion, and I'm SO GLAD I DID!!! The repair was NOT URGENT AT ALL!!! Their honesty is one of the BEST things I love about this place- they could have stuck with what Toyota told me but they DIDN'T!! As always, they explained everything in detail and it all made sense. They even took me to work (at Raintree and the 101!!) and picked me up!! I love JW and I will continue coming here even when I move to Avondale! 😃😃😃

5
Google

Amazing experience and trustworthy staff. I’ll definitely be back!

5
Google

These reviews don't lie. When my car failed emissions I chose JW Auto Care based on their stellar reviews and the 4.9 star rating. Unfortunately, my check engine light came on before I got to them, signaling something new was wrong. Initially, my car issues were obscure and complicated, taking longer than usual for them to solve. Thankfully JW Auto Care was able to identify the problem after many hours of labor. They provided me a free loaner vehicle in the meantime, and the owner even provided some services free of charge. They are fair and honest and I cannot thank them enough for fixing my Mustang and allowing me to get more years out of it. Thank you Johnny, Ryan, and the rest of the team.

5
Google

I’ve never ever had a better experience with an auto repair shop. Ryan was beyond kind, honest and willing to take my boyfriend and I in today on a short notice. When leaving, a flower was given to me and mints to my boyfriend. The customer service was impeccable and moving forward this is going to be my go to. 10/10 recommend. Trust me!

5
Google

Amazing experience and trustworthy staff. I’ll definitely be back! Came in after hitting a curb badly and hearing something in my exhaust. The guys who did the diagnostic didn’t just tell me what was wrong - they took me under the car, showed me what exactly needed to be fixed, and confirmed that it wasn’t bad but I’d need to get it done at an exhaust repair shop. They gave me a reference for an exhaust shop and didn’t charge me anything since it was a 10 min diagnostic! Amazing service. I’m a young woman and finding a mechanic who I trust isn’t always easy, but this team won me over. They didn’t try to sell me on anything and instead, taught me about my car and what the problem was so I know what to ask for at the exhaust shop and not get up sold there. Super happy and I’ll definitely be back. Thank you so much!

5
Google

5
Google

Been a regular customer for at least 5 years. They provide a comprehensive report when you get an oil change, so you know the true condition of your car complete with photos. The report also lets you know what is urgent and what to keep an eye on so you can plan ahead. They also can give you a ride to work if it isn't too far. I feel safer knowing my car is in good hands.

5
Google

I drive all the way from Peoria so that Johnny & his team can service my car. Thank you!

Hi Lilli. We know you go way out of your way and pass a lot of repair facilities on your way to see us. We totally appreciate your loyalty and trust. We will always make it worth the drive. Thank you so much for the opportunity to take care of you and your Acura.

- JW Auto Care
5

It is so nice to know that there are good and honest repair places still out there. My daughter lives in Scottsdale, AZ and I (her dad) live in Wyoming. She went into see Johnny (her room mate has also been a customer) and they ran the most thorough check up of her car that I have ever seen. The report had examples of the fluids and pictures of the different readings. She sent the report to me and we could discuss what I felt needed to be done. The prices were fair and responsible and the service was done extremely quick. Thank you for providing such a great service to a young lady who is not from the area and giving peace of mind to her father that her auto repair needs are being taken care of by such a great company. Thank you!

5
Google

Took my girls 1994 jeep there for some front end work and all I have to say is these guys know their stuff and are absolutely great. Price was fair and the work that was done is great. They even texted me on Monday to check up and see if everything was ok. Outstanding customer service. I will be giving them more business in a couple of weeks. I highly recommend these guys. Thanks Eric.

Hey Eric! Thank you so much for the GREAT review. Great work, Fair price and Outstanding customer service. That sums it up. Your Girlfriends Jeep is a nice one. Looking forward to helping you keep it that way. Thanks again.

- JW Auto Care
5
Google

I would like to say that if you need a quick job on your tires JW is the place. We had to go back in California and Johnny took care of us. Thank you Johnny!

5
Google

These guys are great. Ryan is awesome always checking in on the service provided. They have a car shuttle service that’s timely and free. They do not try to upsell you on anything and they give it to you straight. They also provide a detailed report on all of the diagnostic tests they are run. Highly recommend JW Auto . 10/10

Hey Garrett. Thank you so much for the wonderful review. We offer the detailed digital inspection as well as shoot straight because trust and transparency are so important in our industry. Especially in this day and age. We really appreciate you trusting us with your Jeep and look forward to a long contuied partnership. Take care.

- JW Auto Care
5

I left an earlier review that was not good due to the mix up with the appointment. That was resolved and my car was fixed. I am completely satisfied with the quality of the work and the treatment given by all involved. I am not the easiest person to please and am surprised I was taken care of and the quality of the work which was more than I expected. The shop is not the most expensive nor is it the least either, but I cannot complain with quality of service or work performed. Thank you and sorry but I procrastinate every thing that is why I did not write this sooner.

5
Google

Wow. I have never experienced the level of customer service this place offers. Auto Repair shops make me very uncomfortable, but they did a great job of walking me through the process in a simple way and easing my nerves. The communication was amazing. Shortly after I dropped my car off, they sent me a link that contained diagnostics with pictures of the parts that needed to be repaired/replaced. The service was fast, they dropped me off at work in the morning and by the time they picked me up at the end of the day, the car was done! Ryan, Dave and Johnny get a thumbs up from me. They even followed up with me a couple days later to make sure I was satisfied. I look forward to being a lifelong customer! I heard about JW Auto through a friend who described his experience very similarly.

Hey Anthony. You deserve the WOW for this incredible review. Thank you SO much. Everything we do is with the customer in mind. We know repair facilities can be very uncomfortable to some. The communication keeps everyone in the know so that's comforting. The digital inspection platform that we use leaves no guessing by you the customer. Total transparency makes everyone feel good and takes all the worry away. We're so happy we could do that with you. Make sure and thank Kyle for us for referring you to us. We are also looking for a lifelong partnership. Starting with the Ford Edge and continuing forward with any and all vehicle purchases. Thank you again. Take care.

- JW Auto Care
5

If I could, I would give JW Autocare 10 stars. I have used them 2 times in the past few months and they are really wonderful to work with. Everyone is very friendly and helpful.The service is great. I waited until now to review because I wanted to make sure the repairs held up. My car is running perfectly! Lexus was charging me $9,114.78 JW Autocare charged me $2,671.10 Details below. May 18, 2021 Whenever my 2006 Lexus GS300 (85,000 miles) got to between 5-10 Miles per hour it would jerk and make a clunking sound. I took it to Bell Lexus where they gave me a loaner while they checked it out. I was told the following was needed: 1. Replace rear main seal while transmission is off $159.87 2. Replace radiator, hoses, clamps and thermostat $1,273.30 3. Replace water pump $798.10 4. Transmission assembly with 12qts fluid $4,811.03 5. Updated ECM card $2,072.48 My TOTAL Cost $9,114.78 including tax I told them I was not about to put over $9,000 into my 16 year old car. The service rep told me that Lexus had a special program where he could send a request for financial relief. I had no idea what he meant by this but a couple of days later he called me and said they had OK’d his request and had reduced my repair bill by $3,948 which would now make my bill $5,166.78, Now, this really made me stop and think, “ What the heck is going on?”. I returned the loaner car to Lexus and drove off in my car with the Lexus service rep yelling after me, “it’s the transmission!” I immediately drove my car to Jim Winter’s. I showed them my copy of the Lexus bill and told them Lexus had offered to reduce it by nearly $4,000. Needless to say, they were flabbergasted and assured me they would be happy to check my car out. I asked them to also check the brakes. After the inspection by JW Autocare I was told: 1. the transmission didn’t need replacing 2. the radiator didn’t need to be replaced but would be flushed out when they… 3. replaced the water pump. 4. I didn’t need a new ECM card as they would send the existing one out to be repaired which would take a couple of weeks, but would probably cost about $800. 5. They also would replace rear brake pads and the cabin air filter which Lexus hadn’t included in their price. It took about 3 weeks before the ECM card got back, but I was happy that they had given me a loaner car. It was an “older” car but as my youngest grandson said, “it’s great Grammy, it has air-conditioning, a radio and it runs, what else do you need?”. If I had been able to get a rental at the time (COVID) it would have cost me about $2,000 for a 3 week rental. Best of all JW kept me updated throughout the entire period so I never had to call and ask what was happening. November 10, 2021 I was unable to open the driver’s side door of my car. I called JW Autocare and spoke to Ryan who was very reassuring. I am an 83 year old lady and had no idea how I would ever be able to climb from the passenger side to the driver’s seat. He sent 2 employees to my home to check it out. One of them crawled into my car and drove my car to the shop where they repaired the door latch and seal. They then returned my car to me at my home. They also gave me a lovely flower arrangement as a “Thank You”. All this for $35.10. I can’t speak highly enough of the service.

5
Google

I love this place and have been going around there since I was a kid! Very friendly environment and great customer service 👍

5
Google

I really appreciate the detailed work, communication and professionalism from the team at JW Auto Care!

5
Google

Have been using JW Auto Care for over 40 years and have always had good service and that's why we keep coming back. Even though we now live two hours away, if we need something major done, we come back top JW. They are fair, honest, and competent. You'll be happy with them.

5
Google

5
Google

Thank you so much Sam for the 5 star rating. Looking forward to keeping your RAM in tip top shape.

- JW Auto Care
5
Google

I wasn’t even going in to get my car checked, my boyfriend was but my tire pressure light had gone on the day before and they kindly refilled my tires and the light went off ! So easy, so kind. I have since visited the JW auto care since the above review, to actually get some work done, and they did a great job! Are very attentive and I never felt like they were being pushy with certain products etx, just let me know what was wrong and let me decide from there. I definitely recommend and will return for future Auto-needs

Thank you so much for the great review. We're always here to help. Hope to see you soon.

- JW Auto Care
5
Google

Thank you so much May. We appreciate you taking the time to rate us. Take care.

- JW Auto Care
5
Google

The only place I trust with all of my cars

5
Google

JW Auto Care is always honest and does great work. I will continue to take my vehicle there for service. Thank you.

Hey "Abe" if that is your real name. We both know it's not, but I won't throw it out there is my response. Thank you so much for the amazing review and your continued support. Looking forward to taking care of you and your vehicle for years to come. Take care Man.

- JW Auto Care
5
Google

JW Auto Care is always honest and does great work. I will continue to take my vehicle there for service. Thank you.

Hey "Abe" if that is your real name. We both know it's not, but I won't throw it out there is my response. Thank you so much for the amazing review and your continued support. Looking forward to taking care of you and your vehicle for years to come. Take care Man.

- JW Auto Care
5
Google

Received a complete car diagnosis, a quick appointment, a car wash worth every penny, and great service from Jonny for 4 shock replacements.

5
Google

5
Google

5
Google

The staff here is Fabulous! Felt like I was with family chatting. They also give 💐 Total win for me😍We have been going here for 30 + years from when we had our business and still going back. Fabulous place, charming staff, A+

5

knowledge, skill, care, affordable, expertise, charming, simply fab!

5

Thank you to the entire J.W. Auto Care Team for providing outstanding service... I just acquired my 2005 Toyota Sequoia and needed someone with the expertise to go bumper-to-bumper to insure my vehicle was safe and up to date with all required services. The J.W. Auto Care Team provided a comprehensive report of the overall condition of the vehicle and allowed me to prioritize any/all needed services. Scot provided incredible guidance and they were able to fix/replace items that would typically be a "Dealer Only" item at a fraction of the cost. I will, without a doubt, be a repeat customer and refer my Family & Friends.

5
Google

I am so happy I went to JW Auto! I had a catalytic converter issue and needed assistance immediately. Because I went through insurance they had to wait a few days before starting work and they held my car there at no extra cost! Once the insurance was approved my car was done by the end of the day, it was vacuumed, and I was even picked up from my work and brought to the shop! I was so grateful for the kindness of Johnny and Scott and the rest of the team! I was even handed a beautiful carnation. I will definitely be coming back to get services done, best work and customer service! Thank you!

Hi Naomi. Thank you so much for the fantastic review. We are very happy you are now part of the JW Family. Looking forward to taking care of you and your Hyundai for years to come. Thanks again.

- JW Auto Care
5
Google

I’m so thankful to have found JW Auto after recently moving to the area. They were kind enough to make calls to myself and my father who lives out of state, to give us updates on my vehicle and the repairs that were needed. Ryan even emailed both of us a very detailed diagnostic report, which included pictures. That gave my father much needed peace of mind to know that they were not trying to make unnecessary repairs. Overall my car was returned to me in better driving condition than when I purchased it! I cannot say enough kind words about Ryan and Scott. I truly am thankful for the way they communicated with myself and my father.

Hey Jenn. We're thankful you found us as well. The digital platform we use for our inspection is very helpful. It gives our customers the opportunity to see what we see. everything is very transparent. Great to hear your Ford Escape is better than ever! Thank you so much for finding us and taking the time to write this awesome review.

- JW Auto Care
5
Google

Professional, clean, knowledgeable staff! The best place to take your automobile by far. Great folks that know what they're talking about.

5
Google

I have used this company now for 30 years. They are friendly and professional. I known that when my vehicle leaves the shop it will be in tip top shape.

Hey Steve. Thank you so much for for the great review and the continued support. From the Isuzu pickup to the Aztek to the Colorado to the Ram and the Subaru. We've enjoyed all of them and also having you and your Family as customers. We appreciate You. Enjoy retirement!

- JW Auto Care
5

I trust JW Auto Care with all of our car needs. From oil changes to larger projects. They are always good to explain and quick to handle. Would highly recommend!!

5
Google

I've been using JW since I moved to Arizona a few years ago and have an amazing experience EVERY time! They are beyond helpful and welcoming and always remember me when I show up each time. They're prices are amazing and they are honest about the work that is necessary. They even leave a flower on my dashboard as a thank you for choosing them each time, it's such a nice touch! I'm so thankful I found them and will continue using them for as long as I'm here in the area!!!

Hey Dani. Thank you so much for this wonderful review. We also are thankful you found us. Looking forward to keeping your Kia in tip top shape for years to come.

- JW Auto Care
5
Google

5
Google

5
Google

5

This is a family owned business. They are excellent. Provide thorough work. They do a full scan to find any unknown problems. I trust them and was so glad to find them!!

5
Google

5
Google

My 95 Jeep Yj needed a new engine and Scot quickly found a remanufactured engine at a good cost. Definitely the best price I’d had been quoted in the valley and for sure the best customer service! They did a great job and the ol’ Yj is running like a dream. They were very comprehensive on checking in with how the vehicle was driving. Everything was solid at my first oil change and check up. These guys are a pleasure to work with and do reliable work. I would recommend JW Auto Care to anyone needing any kind of work, from regular maintenance to major repairs. Thank you guys so much!!

Hey Vincent. Thank you so much for this amazing review. Also thank you for recommending us to everyone on google. Scot is a Jeep guy, he knows all the right avenues to go down when it comes to maintenance and repair. Great to hear it's running like a dream. Thank you so much for taking the time to look us up on google. Thanks again for spreading the word.

- JW Auto Care
5
Google

Thank you so much for the 5 star rating.

- JW Auto Care
5
Google

They have the best team ever! Love that I can leave my car there and know that they will do an amazing Job! Scott and Johnny Thank you!

5
Google

Got my 100,000 mile service done here. 10/10 experience. Walked in w no appointment and got my car back the same day. Great friendly team here. Sometimes mechanics can be kinda slimy towards young women like myself but this was a really great experience for me. Super transparent they gave me a full inspection of my car and recommendations with pictures and descriptions. They gave me a ride to/from work. I don't normally leave reviews on stuff like this but I wanted to help out this businesses however I could bc it was that great!

5
Google

Awesome staff and customer service here.

5
Google

JW auto is honestly the best repair shop I've been to. I work in a call center and work third shift so I had to drop my car in the morning and pick it up the next day, but they texted me to keep me in the loop while I was working, called me to update on what they were finding, and took care of all my concerns. My tire pressure sensor was out and tye light has been on for months as well, driving it off the lot i almost thought something was wrong bc there was no ding and flashing light on the dash. Thank you JW for making this round of repairs so easy.

5
Google

Hands-down the best customer service I’ve ever experienced from a shop. Had a very minor issue come up with the service they completed on a Thursday so I called them first thing Friday morning. They didn’t ask me when I could bring it back in they literally came and picked up my car from my work within 20 minutes of me calling! Who does that? They also had my car back to me before lunch and definitely gained a lifetime customer. Make sure you give them a chance as you won’t be disappointed. Additionally, they have experienced, honest mechanics who actually know what they’re doing and that’s definitely hard to find nowadays.

5
Google

This place was a breeze! I dropped my car off and got a ride back to work while it was being serviced and got picked up later. I only went in for an oil change but they did a full service check AND took my car to get washed!! I also was surprised with mints and a thank you note! They were so awesome and affordable. I will be coming back to support this local family business! Thank you again JW

5
Google

Is it weird I almost look forward to having to take my car in here?? Cause I do! Everyone is friendly, respectful, honest, though I usually talk to Scott. Even if you only need something small. Last year I finally needed something bigger, but they gave a decent deal, and even drove me home and back. I was referred to them years ago by a good friend, and they’ve never done my family wrong. Both my friend and I are females, and even when we were younger, it never felt like we were ever being talked down to. That says it all to me.

Thank you so much Holly for this amazing review. We love being friendly and light with our customers, but always keep it professional. Your Prius is a very reliable vehicle and we are looking forward to keeping it in tip top shape. We are so grateful Sarah recommended us to you. Thanks again.

- JW Auto Care
5
Google

I came here to have my air conditioning fixed, expecting to file bankruptcy afterwards. Turns out it was just a couple o-rings! JW even sent me a hyper link so the customer can actually SEE what the problem is! Imagine that! They are true professionals in every way. It's tough to find a shop with class these days. I will be back for other services in the near future. Thanks again JW Auto! 🙏

Thank you so much Erik for this incredible review. Customers are not usually available to come down to the shop to see what we see, by using the latest technology they can from wherever they are via Smart phone, tablet or desk top. Looking forward to working with you in the future. Thank you again.

- JW Auto Care
5
Google

Amazing mechanics and great hospitality . I really trust Johnny and Scott and all the guys at JW auto . I would refer anyone I love here !

Hey Amelia. Thank you so much for the wonderful review. Send everyone our way, we'll take great care of them and their vehicle. Thanks again.

- JW Auto Care
5
Google

I took my car here because I overtightened a bolt while working on it and snapped the head off the bolt. I took my car here after making an appointment and couldn't be happier with the time they did it in and the level of professionalism I experienced. I live in San Tan Valley but work in Scottsdale, so I needed my car by the time I had to go home the day I dropped it off. Not only did they get it done in time, they beat the estimated time by an hour. Nobody likes paying money for something as simple as a bolt, especially when you're the one that broke it, but they made that mistake as forgettable as possible. I would whole heartedly recommend taking your car here. Thank you J&W! - Tim Thrush

WOW! There's a ton of kind words in this review. Thank you so much. Also thank you so much for recommending not only to your co-workers, but the entire internet. Auto repair can be tough to swallow at times, but we do our best to make is as comfortable as possible. Thanks again Tim.

- JW Auto Care
5
Google

Hi Abiline. Thank you so much for the 5 star review.

- JW Auto Care
5
Google

Great service and I appreciate the car report with every detail of the car to make sure it can run for over 100,000 miles, and they washed my car!

Thank you Ian for the wonderful review. Technology really helps the customer see what we see. Going to the digital inspection was the best decision we've made in a long time. We try to wash every vehicle time permitting. Thanks again.

- JW Auto Care
5
Google

Great shop . They repaired my cv axle did it fast and also did an inspection scott was very nice and professional . Price was the cheapest as well . Definitely would recommend

Hey Anthony. Thank you so much for the great review. Thank you for recommending JW Auto Care to the google universe.

- JW Auto Care
5
Google

Excellent customer service! Would definitely recommend.

Thank you so much Jackie for writing an amazing review. Also thank you for recommending JW Auto Care. A lot of people can fix cars and a lot of people have excellent customer service. We strive to be the best at both. Thank you again.

- JW Auto Care
5
Google

5
Google

Service and customer service was awesome! Professional, efficient and honest. Definitely will recommend to my family & friends.

Thank you Sophia for the wonderful review. Also thank you in advance for recommending JW Auto Care to Friends and Family. Take care.

- JW Auto Care
5

JW Autocare is a company you can trust. They do the job right and in a reasonable amount of time. They run a diagnostic on your car to tell you what should be done soon and what can wait. JW Autocare's crew are the best bunch of guys around. I definitely recommend them!!!

5
Google

The team at JW Auto Care are always so professional and nice! My husband and I will be using them for as long as we live in Scottsdale.

Thank you so much Kali. We hope you guys stay in Scottsdale for a long time.

- JW Auto Care
5
Google

Wife’s Escape needed a water pump replacement. Had never been to JW Autocare but found their on line reviews and proximity to my home an easy choice. Dropped off Monday morning and by 10:00 Scot called and let me know the price and approximate time to completion. He kept me updated on progress and even offered a loaner car to use. When we picked up it up, the final price was just as Scot had quoted, he even discounted a hundred bucks and gave it a wash to boot. Can’t recommend JW Autocare, Scot and the team enough and won’t hesitate to use them for my car care needs in the future!

Thank you so much for your amazing review. Great to have you as part of the JW Auto Care Family. Just so everyone knows Scot does actually spell his name with one T. Thanks again.

- JW Auto Care
5
Google

JW auto care was quick and efficient when fixing my car! It was ready within a day. I will recommend to family and friends!

Rylee, Thank you so much for the review. Actual word of mount is still very important to us. Thank you in advance for spreading the good word with Friends and Family.

- JW Auto Care
5
Google

Thank you so much Jonathan. We appreciate you.

- JW Auto Care
5
Google

Thank you very much Owen for the 5 star rating. We appreciate you.

- JW Auto Care
5
Google

Thank you so much for taking time to write us a review. It's greatly appreciated.

- JW Auto Care
5
Google

I have used JW Auto for over 35 years. They consistently provide outstanding service at reasonable prices, go out of their way to accommodate you, and never try to upsell. I highly recommend them to anyone looking for great auto care service with total honesty and integrity.

Ken, thank you so much for for taking the time to write this review and sharing your JW Auto Care experience with the Google Universe. As I've stated in previous replies words such as consistency, honesty and integrity mean the world in this business. We appreciate you and your whole Family. Thanks again

- JW Auto Care
5
Google

After months of repairs and $$$ at another auto care, my Infinity would continue to stall out. Finally I had it towed to JW Auto Care. It was my 1st encounter with this facility. Their care and concern was so professional and kind as they kept me informed of their progress with my unique repair situation. Finally my car is home, runs beautifully & is spotless. Even flowers on the dashboard - a nice touch in these hard times. Thank you all at JW for making this a somewhat pleasant process instead of a dreaded one!

Thank you so much Kristi for this wonderful review and kind words. This was a bit of a unique situation. Thank you for your patience. At times auto repair can be dreadful, We make every effort to make it as painless as possible. We're glad you found us. We're so happy to have you as part of the JW Auto Care Family.

- JW Auto Care
5
Google

The absolute best vehicle repair experience I've had in my 25 years living in Arizona. Great diagnostic work and repair And they are super people to communicate with.

Man o man, What a wonderful review. Looking forward to keeping your Ford truck humming along. Thank you so much Carl.

- JW Auto Care
5
Google

JW Auto Care goes above and beyond what is necessary for customer service. I trust them and you can tell they have your best interest in mind. They are detail oriented and always so friendly. I will be customer for as long as I live in Arizona!

5
Google

I’ve been a customer of JW for years, always great service at a fair price.

Thank you so much Brady. We appreciate your continued support.

- JW Auto Care
5
Google

I took a vehicle that I was looking to purchase from a private party to JW auto care was very impressed with the customer service that I received. They were fast efficient hard-working and were very helpful when it came to looking at what needed to get done to my vehicle. I will absolutely be returning to JW auto for any other auto needs!

Wow! Thanks Jake for the great review and all the kind words. I will pass them on to the crew.Looking forward to working together in the future.

- JW Auto Care
5

They are amazing. I was helped by Scott and they did a wonderful job with my Toyota Corolla that needed an alternator replacement. One thing that stands out is that they care. They suggested that I get my car towed because of the unknown as I could get stranded in 100F+ (not fun). Also, they sent me such a detailed analysis of what's good and what needs repair next day. It's the little things that they do that makes them better than other shops that I have previously been to in my opinion.

5
Google

Staff was very nice and communicated everything to me throughout the process. Very fair prices and professional staff. No complaints at all!

5
Google

Thanks so much to the crew at JW Auto Care. My car runs great.

Thank you Kevin for the amazing review. We know you come a long way for the JW Auto Care experience and we really appreciate you. Thanks again.

- JW Auto Care
5
Google

The guys at JW Auto Care are great! They were very thorough in their inspection, I felt like they really cared. They dropped me off at home, picked me up, cleaned my car and left flowers. I’ll be recommending this place to everyone! Thanks y’all!

5
Google

JW Auto does great work at a fair price. Never leave feeling like I've been over charged for work I didn't need.

Barry. Thank you so much for taking the time to write us this great review. We appreciate you. Thanks again.

- JW Auto Care
5
Google

I always have a wonderful experience visiting JW auto care. J W is such a great person and so are his staff. They are professional and take great care of you car. I always will have my car to be serviced with JW Auto care. Lina S.

Thank you for the 5 star rating!

- JW Auto Care
5
Google

All the guys at JW Auto Care are super helpful and explain everything thoroughly to you. When my car was ready for pick up, they sent a shuttle out to pick me up. While I was inside paying for the service they turned my car on so it would have time to cool down before I got in it. They also had my car washed and a flower waiting inside of the car for me. Would definitely recommend JW Auto Care!

5
Google

I cannot say enough about JW Auto Care. Ryan, Scott, and the whole team are incredibly professional, knowledgeable, honest and kind. I'm so glad I found them!!!

5
Google

I wasn’t even going in to get my car checked, my boyfriend was but my tire pressure light had gone on the day before and they kindly refilled my tires and the light went off ! So easy, so kind.

5
Google

We will always bring our cars here, they are superb! Service with a smile, patient and will serve your every need! Fantastic work and customer service! Excellent friendly staff!

5
Google

They were very thural in locating all the repairs that needed to be done on my 2005 Buick. They called me and gave me all the details. When I picked up my car they had pictures of my problem areas and explanations written in detail for me to understand I am a 79 year young woman and will continue to take my car into them

5
Google

Thank you so much for the 5 star review.

- JW Auto Care
5
Google

Fantastic service! Honest, reliable and professional people. I’ve been using JW Auto for over a decade and have been extremely happy with their care. They’re the best! I’d highly recommend using their service. Cliff

5
Google

I really appreciate the photos of the parts that they take and show you through their text/app. This also helps keep record of repairs.

5
Google

Thank you so much for the 5 star review.

- JW Auto Care
5

I cannot say enough about the people and their customer service focus. They diagnosed and corrected a small issue on my Toyota Highlander for which the dealer I have been going to for service wanted to charge me $1,000s. I will never take any of my cars anywhere again. JW crew - you rock!!

5
Google

I really appreciate JW auto care. They look over the entire car to give you a heads up on what might need fixing soon. It's a lot easier to budget when you know what is coming up. They really go above and beyond!

Thank you so much Karen for the wonderful review. We definitely understand budgets here at JW Auto Care. Looking forward to keeping you and your HHR on track and on budget.

- JW Auto Care
5
Google

These guys are great! Very reasonable pricing and always have special discounts. Great clean work!

5
Google

Great customer service! Very informative and helpful. Will continue to take my car here for service!

5
Google

Been chasing my "reduced power engine" on my Tahoe for quite a while. JW was able to fix it! Great customer service!

5
Google

JW Auto is always up front and honest. They text a report with actual photos of recomended items and break them down into how serious of a problem they are. Can't say enough good things. These guys are professional and offer great customer service. They even leave mints and a thank you note. I look forward to giving my Auto maintenance and repair business to JW Auto for as long as possible.

5
Google

Excellent experience, very thorough!

5
Google

This place is amazing. I brought my car in for an oil change. They took me to work, picked me up, did a full inspection, washed my car, and left a flower! My car was running better when I picked it up and it was cleaner. As for the inspection, I was grateful for that because they exposed a whole plethora of issues I didn’t even know were wrong with my car. They also gave me a printout and one of the workers called and explained each thing which was helpful to a young girl who knows nothing about cars. They did press me to repair it there just to repair the major ones as soon as I could. I appreciate the honestly and friendliness. My one complaint is that the original man I spoke to quoted me around $60 something bucks for my oil change, but when I arrived I had to pay $83 and some change. The man explained it was because of my oil type so I didn’t argue I paid it. Overall, awesome experience though! I would return! 💜

5
Google

This place is amazing. I brought my car in for an oil change. They took me to work, picked me up, did a full inspection, washed my car, and left a flower! My car was running better when I picked it up and it was cleaner. As for the inspection, I was grateful for that because they exposed a whole plethora of issues I didn’t even know were wrong with my car. They also gave me a printout and one of the workers called and explained each thing which was helpful to a young girl who knows nothing about cars. They did press me to repair it there just to repair the major ones as soon as I could. I appreciate the honestly and friendliness. My one complaint is that the original man I spoke to quoted me around $60 something bucks for my oil change, but when I arrived I had to pay $83 and some change. The man explained it was because of my oil type so I didn’t argue I paid it. Overall, awesome experience though! I would return! 💜

5
Google

This place is amazing. I brought my car in for an oil change. They took me to work, picked me up, did a full inspection, washed my car, and left a flower! My car was running better when I picked it up and it was cleaner. As for the inspection, I was grateful for that because they exposed a whole plethora of issues I didn’t even know were wrong with my car. They also gave me a printout and one of the workers called and explained each thing which was helpful to a young girl who knows nothing about cars. They did press me to repair it there just to repair the major ones as soon as I could. I appreciate the honestly and friendliness. My one complaint is that the original man I spoke to quoted me around $60 something bucks for my oil change, but when I arrived I had to pay $83 and some change. The man explained it was because of my oil type so I didn’t argue I paid it. Overall, awesome experience though! I would return! 💜

5

Some of the kindest and most helpful guys you could ever have work on your car. Would highly recommend!!

5

Some of the kindest and most helpful guys you could ever have work on your car. Would highly recommend!!

5

Amazing Place! I recommend.. I am very impressive on how friendly and professional the staff here is. Also how throughly the my car was looked over. My car turn around time was quick and it runs better then it as ever have. Upon picking up my car it was washed, vacuumed and with a flower with a thank you note was left. I recieved a coupon for 1st customer off my bill and another one for future visits. I will be returning and already recommended this place to friends, family and co workers. They made my car experience a positive painless process. I was left smiling. This is my new place!

5
Google

Love having a shop I can trust! Johnny and the crew went over our vehicle. They took pictures of issues and let us know which needed to be handled immediately and which could wait. That level of honesty is hard to find these days.

Thank you so much for incredible review. Trust and honesty are two very important words in our industry. We really appreciate you taking the time to let the world know.

- JW Auto Care
5
Google

Great service, great price, and great people!

That sums it up. Thank you so much for the amazing review.

- JW Auto Care
5
Google

This is the best auto service in Arizona; there are more like family and will go above and beyond to Accommodate you. Highly recommend

We feel the same about our customers. Family! Thank you for the kind words and recommending us to the whole internet. you can stop by anytime if you need us to check your oil level. We need to keep your Nissan going.

- JW Auto Care
5
Google

Great service and always do things on time and within the expected estimates.

Thank you Tom. We work hard to ensure we can deliver on time and at the price quoted. Thank you so much for the great review.

- JW Auto Care
5
Google

Have been a customer for several years. I’ve never been disappointed with quality of service and attentiveness.

Thank you for taking the time to write your great review. Thank you for coming to see us when your in town. Safe air travel.

- JW Auto Care
5
Google

Thanks so much to the crew at JW Auto Care. Johnny even stayed late so I could get my after hours since I live in Gilbert so I could avoid the morning traffic. My car runs great and much smoother ride with tires and struts.

Thank you Kevin for the amazing review. We know you come a long way for the JW Auto Care experience and we really appreciate you. Thanks again.

- JW Auto Care
5
Google

Super savvy and friendly mechanics. Fantastic customer service. Highly recommended.

Thanks Miguel for the review and recommending us to the entire internet.Looking forward to keeping your Focus running great for years.

- JW Auto Care
5
Google

I really appreciate JW auto care. They look over the entire car to give you a heads up on what might need fixing soon. It's a lot easier to budget when you know what is coming up.

Thank you so much Karen for the wonderful review. We definitely understand budgets here at JW Auto Care. Looking forward to keeping you and your HHR on track and on budget.

- JW Auto Care
5
Google

i HAVE USED JW AUTO CARE & JOHNY WELKER & THE STAFF FOR ALL OF MY VARIOUS VEHICLES. BY FAR THE WORK THAT IS PERFORMED IS EXCELLENT AND JOHNY GOES ABOVE TO MAKE SURE EVERYTHING IS COMPLETED TO MY SATISFACTION I WILL NEVER GO ANYWHERE ELSE FOR SERVICE

5
Google

Scot took great care of us! Far from home on a road trip around the country and stopped in here for a quick oil change. They also replaced our battery, explaining why and giving us options if we didn't want to or feel the need. Prices were very good, no surprise fees. We would definitely stop in here again if ever in the Phoenix area.

Thank you guy so much for the wonderful review. Glad you guys stopped in. Have a safe trip. We'll be here if you're ever back in the area.

- JW Auto Care
5
Google

Awesome place that I honestly trust. I've been here quite a few times with random issues with my vehicle and each time I'm completely satisfied

Hi John. Thank you so much for taking the time to write a review. We will make sure you are completely satisfied each and every visit.

- JW Auto Care
5

The people were great, communicative and nice. I felt very comfortable that they had done a thorough assessment of my car and were telling me what it needed honestly. They worked with my warranty company and made it very easy for me! I’m very happy with the repairs! I appreciate the convenience of being dropped off and picked up a lot too!!

5
Google

Best service in the industry hands down. This is the type of place you send your elderly grandparents to and know they won't get taken advantage of. They give me a ride home when I drop my car off for service and then pick me up when it's done. Just a great overall experience each time.

WOW! Thanks John. Your review describes the exact experience what we strive with each and every customer on every visit. Thank you for taking the time to let the world know. You're Jeep is in excellent condition. Looking forward to helping you keep it that way.

- JW Auto Care
5
Google

My experience was 110% excellent!! This place is very clean, the staff is awesome, mechanics are very knowledgeable and the owner, Johnny, is a super stand up guy who doesn’t charge you for stuff you don’t need. Instead, he gives you a breakdown list with colors (indicating ergency) to let you know what you NEED to do in the future if you want a long lasting vehicle. He explained everything in a way that I understood. You even get a “thank note” in your vehicle with a box of Altoids. I finally found my “Go To” place for any and every service I may need done in the future. Thanks JW Auto Care for the good work well done and very much appreciated!

Thank you so much Pam for the amazing review. We are very proud of our facility, staff and transparency. We are very happy we are your "go to" repair facility. We look forward to keeping your Escape in tip top shape.

- JW Auto Care
5

From Johnny, the owner, thru his counter reps and to the mechanics themselves, all are very professional & very considerate individuals. They take the time to explain all facets of your vehicles issues. I'LL definitely return again.... Johnny Medrano..

5

The folks at JW Auto were all very kind and thorough. They sent me a digital report that was very clear and easy to understand. I was impressed by how quick/efficient they were with everything!

5

Went in for an oil change. JW Auto Care took care of my car and gave me a fair assessment. Great service!

Thank you so much Saba for the kind review. We're here to take great care of You and Your Honda.

- JW Auto Care
5
Google

The team was polite, very knowledgeable and friendly. I have used them for several years and their service has been fantastic! Recommended!

Thank you so much for the kind review Samantha. Customer service is the heart of our business. Also, thank you for recommending JW Auto Care to the Google universe.

- JW Auto Care
5
Google

these guys kept me entertained, they got me right in. they were honest. seriously this is exactly what a customer would want when giving their cars over to a repair shop. if you don't live near old town scottsdale, just get your car towed here. you will not regret this. it's a positive environment!

Thank you so much Marshall for choosing JW Auto Care for your automotive needs. Happy to hear the crew kept you entertained. Looking forward to keeping your Camry going for years to come.

- JW Auto Care
5
Google

Great customer service and a place that I feel comfortable having my vehicle serviced. Overall 5 star

5
Google

Friendly and professional. I known that when my vehicle leaves the shop it will be in tip top shape.

5
Google

My first experience with JW AUTO CARE was simply GREAT. The condition of my car was evaluated promptly by telephone and email. With my limited knowledge of auto mechanics the staff explained all the work needed to be done and why to my understanding and I appreciated this very much. Customer service transportation was terrific. AND...the flowers in my car at pick up was a delight! All work was completed satisfactorily and my car runs better than ever. I've already recommended JW AUTO to family and friends. It's a huge relief to have found reliable auto repair.

5
Google

This was my first time using JW Auto Care and I couldn’t be happier! I normally dread going to a mechanic shop, but I smiled after my experience here. They were able to schedule and appointment for me within a day. In addition, they shuttled me from the shop to my work and back at the end of the day. After checking my car they texted me a report of the evaluation with what they recommended be repaired and the urgency. When I called to speak with them, on my own time, they weighed the urgency of each repair and clearly stated the price. Upon picking up my car they were very friendly, checked me out quickly, and left a flower and note in my clean car. I’ll only use JW Auto Care for all my future car needs!

5
Google

The folks at JW are awesome. They are reliable, trustworthy and always helpful. I love that they remember their customers and take personal care in getting the job done. I wouldn't take my car anywhere else.

5
Google

I went to JW Auto for the first time for an oil change. I was pleased to learn that they only use synthetic oil, and they perform a full vehicle inspection during the oil change. I have seen other places charge twice as much for the same type of inspection WITHOUT the oil change. After the inspection, I was delivered a full report in paper copy and online. There were a number of things requiring attention on my car, but I was not pressured by anyone to use JW Auto to fix them. I was provided rates and prices when I asked, with no high pressure sales. They will also wash you car with service. Excellent people, and I highly recommend!

5
Google

Outstanding customer service. All the staff was extremely helpful and friendly. Next time my car needs a fix i know where I’m going!

5
Google

Being new in town with auto problem - flashing light on dashboard - can be worrisome. First pulled into a Mieneke that day (close to where I had the problem) who gave me a list of things that had nothing to do with the flashing light! The next day I found JW preparing for the worst. They not only couldn't have been nicer but quickly diagnosed the problem and cleared the flashing light for a nominal charge. Since then I had another issue and they again came up with a solution and what I felt was a fair charge. They picked me up and dropped me at my house and couldnt have been nicer or more courteous. Im so glad to have found them .... Besides finding a good doctor(!) Finding a good trustworthy auto center sets my mind at ease. Google reviews on JW were spot on. Exceptional reliable auto care by people who care! Thank you JW!!

5
Google

5
Google

Very good services. Thanks

5
Google

I have taken all my vehicles to Johnny and his guys for years. They are thorough and professional. They always take the time to explain to me what's gong on with my vehicle, whats urgent and what is not. This is key to the trust I put in them. They don't seem to be as interested in getting every dollar they can out of every job, as much as they seem interested in forging a long term relationship with their clients. What more could one ask of his mechanic?? I highly recommend them and plan on using their services for the foreseeable future.

5
Google

I have driven over 1 million miles in the last 35 years and know cars and mechanics very well- JW is just a great place- very thorough- they list top to bottom what you car needs and offer very fair prices- I have an older Buick thatI was ready to give up on- After a week there, it runs like a new car- AC blast ice cubes, suspension and brakes and solid-

5
Google

Johnny cares about his customers. This kind of service is a rare jewel these days.

5
Google

Quick and easy servicing. friendly staff and facility. Great customer service

5
Google

I had such a great experience here! They were so kind and friendly while I was waiting for my car and they even cleaned the outside and inside while leaving a pack of pints with a thank you inside! Would definitely recommend!

5

Johnny and his team went above and beyond this week to repair my AC and some major engine work. They stayed late to finish the job so I could get it back for the holiday weekend. This is another reason why I only take my vehicles to JW Autocare. Thank you guys.

5
Google

Johnny cares about his customers. This kind of service is a rare jewel these days.

5
Google

I have been going to J W Auto care for several years now and I am still amazed at their great service, fair prices and professionalism. They seem to keep getting better and better. I don't know how they keep topping themselves but they do. The work is always Right On without trying to upsale or find other items to add on. It is the little things they do without having been asked such as washing the outside of my vehicle and cleaning my windows which haven't been this clean for a long long time. I didn't notice all this until I started to drive away plus the little box of mints was a really thoughtful gesture. Johnny and all his great staff are all top notch. Mr. Welker has built a business model that someday I hope I can emulate to my own business. Thanks guys

5
Google

Great service, great vehicle knowledge, in depth feedback analysis of vehicle. Excellent customer service, they treat you like a family member and go above and beyond to address your concerns regarding the vehicle. Highly recommend them to all my friends and family for vehicle mechanical issues.

5
Google

These guys have been there for years and always does great work on both my cars. They have provided me with great service. Recommended for all your cars!

5
Google

I have been going to J W Auto care for several years now and I am still amazed at their great service, fair prices and professionalism. They seem to keep getting better and better. I don't know how they keep topping themselves but they do. The work is always Right On without trying to upsale or find other items to add on. It is the little things they do without having been asked such as washing the outside of my vehicle and cleaning my windows which haven't been this clean for a long long time. I didn't notice all this until I started to drive away plus the little box of mints was a really thoughtful gesture. Johnny and all his great staff are all top notch. Mr. Welker has built a business model that someday I hope I can emulate to my own business. Thanks guys

5

I have been bringing my vehicles to JW for some time and they are very professional and efficient. Highly recommend them for all you auto service needs.

5

What an excellent experience! Everyone was friendly and I received an extremely thorough report on the condition of my car. I was even able to pick up my car after hours. I wholeheartedly recommend JW Auto Care!

5
Google

Consistently good service, thorough printed diagnosis, trustworthy, good people, recommended!

5
Google

the integrity of J.W Auto Care will have me coming back here for a long time!

5
Google

I’ve been dealing with JWAutocare and Johnnie for better than thirty years now. It’s a clean shop with updated equipment. And Johnnie and his team are Professional, well trained accommodating and honest. They have always kept Me informed on my cars progress and finished it as promised. I highly recommend JW Autocare for all your repair needs. Rich Karp. Scottsdale

Thank you for the review, Richard! We thank you for trusting us with your vehicle.

- JW Auto Care
5
Google

They are amazing! Fast, efficient and always friendly! Fantastic work and customer service!

5
Google

Outstanding customer service, completely above and beyond what anyone else would do. Great prices as well. It will be my new go-to for everything automotive.

Thank you for the review, Lori! We pride ourselves on 100% customer satisfaction! We look forward to servicing you again in the future.

- JW Auto Care
5
Google

Great service, they showed me a detailed report with photos of the current state of my car. My previous shop didn't warn me about every problem it had and should be addressed. They also offer a pick up service which is very helpful.

Thank you for the review, Alex! We pride ourselves on providing our customers with honest and reliable service.

- JW Auto Care
5
Google

5 stars because you are treated like a family member or close friend when you have your car serviced at JW Auto Care. Trust is the most important aspect of car repair and they provide it. Whatever the issue is with your car JW provides you with pictures to show you exactly why or what is in need of repair or maintenance. Thanks to Johnny and the other staff for helping to reduce the stress that accompanies car problems.

5
Google

These guys are the most legit shop I've been to so far in the valley.. Employee morale is very high. Very transparent with their work and what needs to be done. Not pushy. Very friendly, but genuine.. Not the fake type of friendly you see at a lot of places. I'm usually one who takes reviews with a grain of salt because I've been to far too many places with high reviews but everything was bad... Not at JW.. One of the few places where their high star rating actually MATCHES the services. I've been a car guy since before I had a drivers license.. I've dealt with so many bad shops in my life to the point where I do my own work if I can.. I'm definitely going back. These guys are so close to my house I consider them my neighbors. The report card they make for your car is very neat. Thank you!

Thank you for the kind review, Nino! We are happy we were able to help you with your vehicle. We look forward to servicing you again in the future.

- JW Auto Care
5
Google

So grateful to have found JW Auto Care! They worked diligently through a situation with me, respected my opinion, and integrated what I had to say into the plan of repair. They were VERY thorough, courteous, and informative throughout the process. I have found a new trusted place to take my vehicle. So happy!

Thank you for trusting us with your vehicle, Suzanne! Customer service is the heart of our business.

- JW Auto Care
5
Google

5 stars because you are treated like a family member or close friend when you have your car serviced at JW Auto Care. Trust is the most important aspect of car repair and they provide it. Whatever the issue is with your car JW provides you with pictures to show you exactly why or what is in need of repair or maintenance. Thanks to Johnny and the other staff for helping to reduce the stress that accompanies car problems.

5

Thorough, honest service every time. We've been going to J W Auto Care for too many years to count and always have a good experience.

5

They take good care of my car and always greet me with a smile. They let me know what repairs are needed and an estimate of those repairs. They are very accommodating in having my car ready when I need to pick it up.

5
Google

Thank you for the 5 star rating!

- JW Auto Care
5
Google

5
Google

Thank you for the 5 star rating!

- JW Auto Care
5
Google

Great service, friendly staff and all around great experience. I highly recommend this auto shop.

Thank you for the review, Gloria! We appreciate your recommendation. We look forward to servicing you again. Best,

- JW Auto Care
5
Google

Excellent and friendly service. Their inspection report and invoice provide visuals to see what parts might need replacement in the future due to wear and tear so you will never be surprised. I highly recommend!

Thank you for the review, Lana! We pride ourselves on providing our customers with honest and friendly service.

- JW Auto Care
5
Google

Unparalleled service! I was beyond impressed by the care my car received at JW Auto Care. The technicians are all respectful and incredibly communicative, and completed the service in record time. JW Auto Care is THE place for superior service!

5
Google

I dropped off my car for a scheduled oil change last week. Once they had done the free check of my car, they sent a text message with a link to a website that gives the details of the overall check, which I found very useful. Once my car was done, they were very friendly when I picked it up, plus they left some delicious caramel corn and a flower in my car, which made me smile. This is where we take our 3 vehicles for any repairs or maintenance. Thanks JW Auto Care!

5
Google

I have been visiting JW since 2014. After visiting for first time, there was never a reason to look for anywhere else.These guys are the best!. They are always polite, good at providing guidance on what is needed, honest about what was necessary to get done, and straightforward about pricing. Jonny and his service team always have great service! I highly recommend that anyone take their vehicle to be repaired at Jim Winter Auto care. You won't be disappointed!!

5

They R very professional. Honesty seems to b a life walk with them

5
Google

I dropped off my car for a scheduled oil change last week. Once they had done the free check of my car, they sent a text message with a link to a website that gives the details of the overall check, which I found very useful. Once my car was done, they were very friendly when I picked it up, plus they left some delicious caramel corn and a flower in my car, which made me smile. This is where we take our 3 vehicles for any repairs or maintenance. Thanks JW Auto Care!

5
Google

Unparalleled service! I was beyond impressed by the care my car received at JW Auto Care. The technicians are all respectful and incredibly communicative, and completed the service in record time. JW Auto Care is THE place for superior service!

5
Google

Thank you for the rating!

- JW Auto Care
4
Google

I was passing through greater Phoenix area on the way to Mazatlan and realized that I hadn't had a chance to repair my a/c on my truck before leaving Canada. Did a Google search for shops in the area and JW Auto Care was on the list. When I called them, the fellow who answered the phone said to bring it over and they would check it out. Long story short, it had a leaking high pressure valve so they replaced it and evacuated and recharged my a/c. Now that I'm in Mexico I sure am glad that I stopped in at JW AUTO CARE before traveling into Mexico. 2 thumbs up JW👍👍

5
Google

Johnny and his Crew are amazing. Professional and saved me $800 in repairs another auto repair shop told me I needed ASAP. All I needed was a new tire. Thanks everyone for being honest and professional.

5

I will never take my car anywhere else! JW Auto Care provides superior service, and makes a point of making customers feel welcome and appreciated.

5

Love this shop and all their employees. They are honest and genuine and go above and beyond in service each time I take my vehicles in. As a new resident to Scottsdale I was very nervous and skeptical about finding a new mechanic shop to trust to work on my vehicles. JW Auto Care has brought me nothing but peace of mind since the very first visit. They have complete transparency and show you exactly what is wrong, and explain what needs to be done to fix it. They aren’t pushy and don’t try to up-sell stuff that doesn’t need work. They have offered me great advice when it has came to DIY projects on my vehicles and so much more. I will be bringing my business here as long as I’m in Scottsdale/PHX. Thank you JW Auto Care!

5
Google

Great service and great staff. Highly recommended!

Thank you for the kind review, Mark!

- JW Auto Care
5
Google

The maintenance was completed with care and to my satisfaction. I have had several opportunities to have JW Auto Care do repairs and maintenance in the past. I couldn’t be more pleased with the experience. I recommend them wholeheartedly. Jim W.

Thank you for the review, Jim! We are so glad you had a wonderful experience with us and we hope to see you again for your future car repair needs. Best, JW Auto Care

- JW Auto Care
5
Google

JW Auto Care is extremely caring and helped me out of a jam! They went out of their way and went over and above any expectation anyone could have for an auto care shop. Thank you to Johnny and the crew for everything. I appreciate everyone over there and will be back in the future. Highly recommend.

5
Google

I first moved to Arizona about a year ago. As always finding a new auto shop is never easy but when I walked into JW Auto Care I felt right at home. The guys there provide incredible service and fair prices. I would never choose another shop and feel lucky to have found them.

Thank you for the review, Isabella! We are so glad you had a wonderful experience with us and we hope to see you again for your future car repair needs. Best, JW Auto Care

- JW Auto Care
5

Excellent work. No up-selling things you don't yet need; New online service showing all the pics and recommended repairs; All of the staff is exceptional and they do honest work.

5

I had an unexpected flat tire upon exiting the freeway. After googling the nearest tire repair center, I ended up at JW Auto. What a great find! They were more than happy to help me in my panicked state. Everyone from the owner (Jeff) to all involved were friendly and professional. I completely trust them with any issue you might have with your vehicle. GREAT service!

5
Google

I always go to JW Auto Care- they have efficient service, documented feedback and a friendly staff! They even drove me to work in the morning and picked me up at the end of my work day so that I could get my car maintenance done. I ended up leaving with a great price for the service done, my car was washed and I was given a lovely carnation! Love this place!

5
Google

I have been taking my vehicles to JW Auto Care for over 25 years. I trust them and value their expertise. Great staff from the mechanics, courtesy drivers, office staff and Johnny. Thanks everyone!

5

First off, they got me scheduled on really short notice, which I appreciated. Once they had a diagnosis, they sent me a detailed email with all their findings, complete with videos explaining the specifics. The final repair bill was even a little less than what was quoted. All in all, I’m a very happy customer. I’ll be back.

5

Their service is always good. I will give them a Gold Star rating.

5

JW Auto Care is wonderful! Not only did they provide me with a full 40 point inspection of my car so I could know exactly what was going on, but they also walked me through it so I understood each point of the inspection. My car is back to normal and I can't thank this shop enough for doing such an excellent job. I will be back anytime I need any type of repair. Customer for life!

5
Google

great customer service, they really went above and beyond to make sure i was taken care. i get very at home and would recommend them to anyone w car issues!!

5
Google

JW Auto always does a great job with my car. They have been the first auto shop that hasn't tried to scam me into more services, and they are truthful about what work does need to get done on my car. The guys are always welcoming!

5
Google

I have had 2 awesome experiences with JW Auto Care and the last one was above and beyond. My battery died while at the car wash, a JW employee was next to me and offered to help, we could not get my car jumped from the portable charger, he returned to JW and sent another guy out with their portable battery starter and was able to get my car jumped. I immediately brought my car to JW and they were able to replace the battery within 1 hour. I will always be bringing my car to JW Auto Care!

5

Great service, customer service, alway fair and timely!!!

5

These guys are amazing from start to finish. Highly recommend!!

5

I have had the pleasure of working with them for 30 years and have never been disappointed. Honest, professional service!

5

Been going to them for years. They are always courteous and friendly. They take care of my vehicles and do a great job of communicating with me and explaining the big picture. I always feel very confident that when I decide what to do about my vehicles I have all the information I need. I would definitely recommend them to family and friends...

5

Special circumstances call for special people, Johnny him self showed a deep compation for my situation. His crew are good people (office: Scott & Rick)(Auto Technition: Travis) thank you all for going the extra mile for me. It was greatly appreciated.

5
GooglePlus

Special circumstances call for special people, Johnny him self showed a deep compaction for my situation. His crew are good people (office: Scott & Rick)(Auto Technician: Travis) thank you all for going the extra mile for me. It was greatly appreciated.

5
Yelp

My sister and I always take our cars here. We know they will give us the best deal and never try to over sale us on anything we don't need at the time. I was having troubles airing up my tire at the gas station so I stopped by unannounced and they helped me right away and with friendly smiles. Thanks JW.

5
Yelp

I've lived in South Scottsdale for roughly three years and I'm seriously so frustrated I just now found out about JW. I have always brought my car to the dealership to get serviced but recently bought a used Lexus and thought I would try a local auto shop my roommate had talked a great deal about. He got me a coupon for my first visit so I thought what the heck. This place does the little things well. They will drop you off after you give them your car and pick you up when it's ready. They give you a handwritten thank you note for using them and a tin of mints. They show you the entire cost breakdown and never push any repairs on you. I honestly cannot day enough about this place. My pops always said you need three professionals in your life.. a doctor, a lawyer, and a mechanic. I fully intend on making JW my mechanic for life!

5
GooglePlus

Been coming to JW Auto since 2007 and have never met anyone anywhere that didn't rave about the place. Understanding a lot of auto vernacular can be challenging, but Johnny translates it into common-speak so you're left feeling much more comfortable. Finding a professional, honest, and cheerful auto shop is like found money. That they take weekends off so everyone has family time probably accounts for the good natured folks you find there. I've always felt they do Scottsdale proud.

5
GooglePlus

Johnny and the folks at JW Auto Care are fantastic! They are friendly, efficient, reasonbly priced, and truly care about their customers. They will not recommend a service that is not needed and take pictures of all the points of inspection for you to see! The owner even personally drove me home last time! You won’t regret your decision to bring your car here!

5
Yelp

I've been having my cars serviced at Jim Winter Auto for years and have never been disappointed by their service or staff. I highly recommend this locally-owned, reliable and well-run auto repair business.

5
GooglePlus

5
Yelp

This place was great. Done in a timely manner and offered me a ride to the mall if I wanted. Just a short walk to Starbucks so that was my choice. Was the price quoted and was a fair price. Even left me a flower on the dash when I went and got the car. Would nightly recommend. Very friendly staff. Will be going back for my next oil change again.

5
GooglePlus

Probably the most caring and honest auto care place I've been to! I got referred a year ago and have made them my permanent auto place!

5
Yelp

We have been coming to JW since 2007. After visiting for the first time, there was never a reason to go anywhere else. Johnny is a gifted ringmaster who keeps the whole shebang running smoothly. Finding a dependable auto mechanic can be challenging. Who knew the shop down the street from the bowling alley would answer the call. Johnny and the boys are professional, honest and hardworking. You can't ask for much more than that. We weren't the first to have a, "Help me, Johnny Obi-wan, you're our only hope" experience. Luckily for Scottsdale and vicinity, they deliver.

5
GooglePlus

First time ever getting work done by JW and it certainly won't be the last! I've been in this area for about a year, and every time I needed to get my car serviced I drove all the way to the west side of the valley where I grew up to the auto shop my family has been with for 10 years. Had a bit of a car emergency and I wasn't about to drive to Peoria in this summer heat... loved the reviews for JW so much I gave them a call and they took such amazing care of me! 100% recommend to everyone and anyone. From the moment you call them on the phone confused and in a panic because you don't know what's happening - to when you pick your car up - they treat you like family every step of the way.

5
Yelp

This place is awesome! The staff is so friendly and helpful! They're very honest and explain everything to you. They also gave me a ride to work everyday! I would recommend them to anyone!

5
GooglePlus

I've taken my car to JW Auto Care for a few years now. I can't say that I enjoy visiting the mechanic's shop, but these guys have always taken great care of me (Scot, Jeff, and Johnny). They are welcoming, accommodating, honest, and they're prices are more than reasonable. Don't expect gourmet doughnuts and coffee, but these guys are fair, fast, and friendly, and that makes them great mechanics in my book. Give them a shot.

5

This shop is great!

5
GooglePlus

Friendly and knowledgeable staff explain in detail what could be done vs. what needs to be done. Considering the prices seem to be reasonable, unless your buddy works there, this is the place to go...

5
Yelp

I am so happy i came here to have my brakes checked. The guys are so nice and they even have a car service to take you home! Pricing was far and i will be back for more services!! They also left a beautiful flower in my car!!

5
GooglePlus

I'm new to AZ and desperately needed my car serviced but, was leery being a woman I didn't want to be pencil whipped for things I didn't need or unnecessary. I met Mr. Johnnie over the phone while working on another project. So, on my day off I just popped up like Hiiii:) no appt but, he and his team gave me platinum treatment from beginning to end! Stated he could fit me but, I'd have to wait...no problem. While I waited Mr. Johnnie dropped me off at a nearby restaurant to waste time (offered to pick me up but, I walked back:) came back took a few naps, chatted with his regular customers. At the end of it all my car had a complete check up done, new brakes, a very detailed (pics included) diagnostics list of what needed to be fixed ASAP and what could wait and the cherry on top was I had a pink carnation left on the dash by he and his team MADE MY DAY! Had it not been for Mr. Johnnie's initial interaction and professionalism with me over the phone I highly doubt that I'd be here writing this review. Mr. Johnnie and team you guys ROCK! I'm beyond thankful for you guys. Thanks!!

5
Yelp

Sweet. Finally found an auto repair shop more interested in fixing my car than padding the bill. Top notch people with professional attitudes.

5
Google

5
Google

5
Google

4
Google

They definitely know what they are doing. A bit on the pricey side, but you will have your money's worth in quality

5
Google

Friendly and courteous staff, very responsive. Fixed things right the first time. Highly recommended!

5
Google

Top notch service. Completely accommodating any sort of situation a customer may be in. I've never come across a mechanic that actually cares so much about their customers before.

5
Google

Scott, Jeff and Johnny were great guys. Mine was a warranty repair and they got er done. Only issue was the Napa head office not getting the warranty paperwork in order. But that wasn't JW's fault. They allowed me a loaner vehicle , so I could get my kids to the airport and all was fine. Very Much appreciated.

5
Google

Johnny and his guys at JW Auto were amazing! They were able to get my car in and serviced in a pinch when I called them last minute before heading out on a long road trip. They were efficient, communicative, and open. I will definitely be going back!!

5
Google

I'm new to AZ and desperately needed my car serviced but, was leery being a woman I didn't want to be pencil whipped for things I didn't need or unnecessary. I met Mr. Johnnie over the phone while working on another project. So, on my day off I just popped up like Hiiii:) no appt but, he and his team gave me platinum treatment from beginning to end! Stated he could fit me but, I'd have to wait...no problem. While I waited Mr. Johnnie dropped me off at a nearby restaurant to waste time (offered to pick me up but, I walked back:) came back took a few naps, chatted with his regular customers. At the end of it all my car had a complete check up done, new brakes, a very detailed (pics included) diagnostics list of what needed to be fixed ASAP and what could wait and the cherry on top was I had a pink carnation left on the dash by he and his team MADE MY DAY! Had it not been for Mr. Johnnie's initial interaction and professionalism with me over the phone I highly doubt that I'd be here writing this review. Mr. Johnnie and team you guys ROCK! I'm beyond thankful for you guys. Thanks!!

5
Google

I'm new to AZ and desperately needed my car serviced but, was leery being a woman I didn't want to be pencil whipped for things I didn't need or unnecessary. I met Mr. Johnnie over the phone while working on another project. So, on my day off I just popped up like Hiiii:) no appt but, he and his team gave me platinum treatment from beginning to end! Stated he could fit me but, I'd have to wait...no problem. While I waited Mr. Johnnie dropped me off at a nearby restaurant to waste time (offered to pick me up but, I walked back:) came back took a few naps, chatted with his regular customers. At the end of it all my car had a complete check up done, new brakes, a very detailed (pics included) diagnostics list of what needed to be fixed ASAP and what could wait and the cherry on top was I had a pink carnation left on the dash by he and his team MADE MY DAY! Had it not been for Mr. Johnnie's initial interaction and professionalism with me over the phone I highly doubt that I'd be here writing this review. Mr. Johnnie and team you guys ROCK! I'm beyond thankful for you guys. Thanks!!

5
Yelp

JW Auto Care is THE best auto shop in Arizona. Johnny and his team are unbelievably friendly, knowledgeable, and courteous. Yes, sometimes they are a little backed up and may take a little longer on an oil change than Jiffy Lube, but this speaks to their overall popularity and quality of service. Highly recommended.

5

Top notch quality service! Couldn't ask for anything better!

5

Top notch quality service! Couldn't ask for anything better!

5
GooglePlus

I have been going to JW Auto Care for the past 8 years. They always have fair and reasonable prices. Their staff is always so helpful and truly care about their customers.

5
GooglePlus

I've been going to JW Auto Care for the last year and couldn't be happier with my experience! Johnny and Scot are always there to offer guidance on repairs that are actually needed and beneficial. They really go above and beyond to explain and show me what's going on with my car. The best news is my car has never operated better and I'm so happy to have found a repair shop in Scottsdale that I can now trust. After going to Right Toyota for years and getting higher repair costs and lower quality fixes I only wish I would have heard of JW Auto sooner. Check them out, you won't find a better quality repair shop and experience in Arizona!

5

Great service for more than 40 years!!!! Thanks so much as always!

5
GooglePlus

5
Yelp

I've taken my car(s) to JW auto care now for several years and have always had a fair, honest, and professional experience with them. I would recommend their services to anyone including my friends and family.

5
Yelp

Very helpful & honest! My suspension was making all sorts o creeks & groans, so I took it into JW Auto care. They took a look & said it's just the cheep suspension on my car but nothing actually wrong. Took five minutes & didn't charge me. Very happy with their honesty since I know nothing about cars.

5
GooglePlus

Scott, Jeff and Johnny were great guys. Mine was a warranty repair and they got er done. Only issue was the Napa head office not getting the warranty paperwork in order. But that wasn't JW's fault. They allowed me a loaner vehicle , so I could get my kids to the airport and all was fine. Very Much appreciated.

5
GooglePlus

JW Auto Care is always honest and does great work. I will continue to take my vehicle there for service. Thank you.

5
GooglePlus

Great service, good people and excellent work.

5
Yelp

I can't say enough great things about JW Auto and their staff. I came across them quite by accident last year and have been going back ever since for all my Chevy's service needs. They are very customer-oriented and their work goes above and beyond so why would I go anywhere else. Plus...they give their employees the weekend off to enjoy their families. Awesome bunch of guys!!

5

I use JW Auto Care for all of my major repairs because I know I can trust them. The people there love what they do and just want to fix your car and get you back on the road, with quick, efficient and economical service. I appreciate the approach to look for repairs first, before moving to the full replace on various parts. Few shops have the time and patience for that, and would rather get the mark-up on a full replacement part. JW Auto care is different, and CARE is a big part of what they do.

5
GooglePlus

Was stranded at a Wal-Mart that refused to help me with my tire. Called these guys, they picked me up, mounted my tire and got me on my way. Everyone was super nice and they treated me like family.

5

Great place, good people and excellent work.

5
GooglePlus

The Guy's did a great job on both my cars.

5
GooglePlus

JW Auto Care, 3011 N.73rd St,#101, Scottsdale, Az 85251 is a wonderful place to take your car for service and repair. I have found them to be honest and very reliable. They go the extra mile for you. I couldn't be more pleased. I have used them for two years. They were referred to me by a friend, and I would not hesitate to refer them to my friends.

5
GooglePlus

Excellent service

5
Yelp

At JW Auto Care they completely took care of my car and they took care of me by giving me a ride to a nearby shopping center, so I didn't have to wait around and I could run my errands. When I returned to to JW Auto they had vacuumed out my car, left me with some mints and sent me on my way. My car has never been better and I'm a very happy customer.

5

Excellent affordable service. Great friendly staff. Will definitely keep coming back.

5

Dropped by for an oil change and received the "red carpet treatment" even as they were so busy they fit my car in... so glad I found this shop for my car! Service wonderful, and the valet service so helpful. This will be my "go to" shop now for my happy car.

5

Great staff, QUICK service and best results! Wouldn’t go anywhere else now!

5

I recently had work done on our '97 Toyota Avalon which needed tidying and general engine/transmission tweaking. Additionally, much to my surprise, they advised that they could effect repair of the window-tinting film which had detached on one window and was a great annoyance. Indeed, it was fixed, the exterior tidied up, and I will keep and drive this car until I drop. Or until the State sez, "You're done!" Thanks again for a great service!

5

Easy on my mind to go to a honest mechanic shop...

5
GooglePlus

Everyone on the staff was incredibly kind and respectful. I appreciated how transparent they were as they checked my car. I was brought out and walked through all the potential issues with my car and felt like I walked away knowing more about my car and proper maintenance. They were very thorough. I'm normally very cautious of mechanics because I've heard stories of some overcharging people, but I trust these guys. I would highly recommend!

5
GooglePlus

Johnny and the guys did a great job taking care of my jeep. Another repair facility tried to convince me My jeep needed over $2,000 worth of repairs. I took it to JW Auto Care and my jeeps problem was fixed for $180! Honestly and integrity is what you get with JW Auto.

5
GooglePlus

I had a great experience with JW Auto Care. When I called, I spoke with Jim and he told me to come in right away. Scot helped me through the rest of my visit. He was genuine, honest, and provided great information to help me understand what was going on. He was also very patient while dealing with my Warranty company. I did have to return shortly after because of more vehicle issues but I honestly don't think I will go anywhere else after this.

5
GooglePlus

Johnny and his veteran team took great care of me from the very beginning. His shop closes at 6 and he called me back after hours to finalize my quote rather than going home and calling me back in the morning like most shops, if you get a call back at all. The pricing was competitive, transparent and provided options with reasons rather than just telling me what I needed to do. Upon dropping off my car at his large shop my car got in as scheduled and I was shuttle to work promptly. Once picked and and brought back to the shop my car was finished as promised and best of all, fixed right the first time with Johnny showing me everything that was done under the hood. I know these guys care and are good at what they do based on lots of other experiences. Thanks Johnny, you've earned my families business in the future, glad we found you.

5

Always had the best service for keeping my vehicles in the best shape and planning on all required maintenance. Johnny and his gang live up to the name “Auto Care”!

5

JW Auto Care is the best can't say enough good things about them! I've been going there for years! Very honest and caring people! I love their Extra Touch when they text me to remind me when I need service for my car.

5
GooglePlus

Everything is as it should have been.. very happy with the service, friendly staff, very clean environment, very knowledgeable..

5
GooglePlus

Excellent service in every way. Full explanation of services to be provided before work was done, so that I understood the work that was to be done. Given detailed explanation of parts and labor costs. Honest and trustworthy. Highest recommendation!

5
Yelp

Exceptional service! I moved out from California and was worried it would be difficult to find a trusted mechanic. After seeing their reviews I came in and they absolutely met expectations, above and beyond. I found my new spot.

5

Exceptional service! I hunt for a car care place I trust and I was so happy with my experience here. They quoted me right what I expected, gave the car a quick wash, ride to and from home, and prompt service. This is my new spot!

5
GooglePlus

I just want to express my experience at JW auto. My car required quite a bit of restoration work. JW took the time to thoroughly explain to me what needed to be done and what I should have repaired first in order to insure the car was save to drive. He was up front and honest about the cost involved. I felt like he honestly cared and treated me like family. I picked up my car and am very happy with the work that was done and was I surprised to find my car cleaned and with a “thank-you” flower on the seat!! Thanks again JW! I will definitely recommend you to family and friends.

5
GooglePlus

This is a top notch shop who is the best I have ever found for communicating with me about what was going on with my car. They have 11 bays, so they can get you in quickly for minor or major repair work. I dealt with Scott and Johnny and they are both very professional and easy to work with. JW Auto Care went out of their way to give me a good deal on things and keep me a happy customer. I highly recommend them no matter what your automotive needs are.

5
Yelp

Hands down the most professional, competitively priced, clean, knowledgeable and dependable shop in town. From the time of inspection to my car getting fixed it was an effortless process that gave me the power to select the route to go based on my budget and needs rather than being told how it is going to be. Johnny and his team has earned my families business from here on out, thank you for knowing my cars will always be safely on the road.

5
GooglePlus

Very kind staff- they are thorough and care about their customers! Would absolutely recommend JW Auto Care!

5

I think JW stands for Just Wonderful- Just kidding but it should- They have been around before Reagan was president and it is a testimony to quality service and a fair price- I love these guy

5

Love these guys. I had AAA in my garage for an estimate on a new battery. Called JW Auto and they were able to give me an estimate and would be able to provide service that day for my Prius. Within and hour all was completed . . . Not to mention the Thank You carnation . . . Nice touch.

5
GooglePlus

The first time I've ever received flowers and candy from an auto repair shop! This is an example of the level of customer service at JW Auto Care. We're visiting Phoenix and needed immediate service and the guys at JW did an excellent job of explaining what was needed and getting the job done as quickly as possible. Because parts were needed, we had to leave the car overnight and were pleased to have transportation home by Marcus Taylor who is pleasant and courteous and another example of the type of exemplary employee at JW. They all tried to make a difficult situation as painless as possible. If we lived in the Phoenix area, this would be our go to service shop.

5

Awesome service & very honest friendly staff, the best there is in Scottsdale.

5

Honest, friendly, and great communication. I felt like I actually knew what was wrong with me car :) Thanks a lot, highly rec these guys!

5
Yelp

WOW! I live in Tucson and found a car in Scottsdale. I wanted to get it checked out before I bought it. Johnny and his team did an awesome job. They inspected the car and took photos and gave estimates for any problems they found. I brought the paperwork to the dealer and had concrete evidence for negotiations. I bought the car and I am delighted. The few items they highlighted I will have them do the work. If you are looking for excellence look no further. J.W. Auto Care - Johnny and his team provided the ABSOLUTELY THE BEST! Service I have ever experienced. Thanks Johnny

5

I recently moved back to the area and found JW through the weekly mailer that I usually throw away. They had great reviews so I figured I'd give them a try! I visited last week to get my car tuned up (the winter special) and everyone was so nice. I was able to drop my car off and it was ready in a very reasonable amount of time. They gave such a personable experience and even cleaned the inside of my vehicle! I am very satisfied with how thorough they were and I am very glad I found a trustworthy shop to take my car to from now on.

5

Excellent Service by knowledgeable staff. Waiting room was so nice with fresh hot coffee and super clean bathroom. I got $50. off the oil changer service and a full diagnostic, even vacuumed my ride. Anita

5
Yelp

JwAuto is one of the best repair shops that I've ever known. The best service every time. Knowledgeable, freindly and efficient are some words to describe my experience with them.They look out for my interest too! Happy to give them my business and highly recommend them to others.

5
GooglePlus

I've been taking my vehicles here for a long time. They always do great work. The front end staff is fantastic they take their time and they listen to what you need done to your vehicle to make sure that everything gets done correctly. The guys who actually do the work are also friendly and knowledgeable and will go out of their way to make sure that the customer satisfied and their concerns are met. I have been bringing all of our vehicles there for a few years now. Just recently one of my cars was hit in a small accident and most of the damage was mechanical with very minor body damage. Since the insurance company only wanted to pay a portion of their actual cost the guys with JW Auto Care made sure that my vehicle was done properly and had the right parts put on it. They also handled talking to the adjuster with the insurance company for me. So they basically took the headache out of my hands and gave me my car back fixed. I did have to pay a little bit out of pocket but that was just due to the insurance company's cheapness. I trust these guys, I believe that they're an honest business. I will continue to do business with them in the future. Thank you Marcus for always providing Transportation when I don't have another ride and a big shout-out to Jeff Johnny and Scott for always patiently listening to my crazy stories. Great people I highly recommend this shop.

5
Yelp

The first time I've ever received flowers and candy from an auto repair shop! This is an example of the level of customer service at JW Auto Care. We're visiting Phoenix and needed immediate service and the guys at JW did an excellent job of explaining what was needed and getting the job done as quickly as possible. Because parts were needed, we had to leave the car overnight and were pleased to have transportation home by Marcus Taylor who is pleasant and courteous and another example of the type of exemplary employee at JW. They all tried to make a difficult situation as painless as possible. If we lived in the Phoenix area, this would be our go to service shop.

5
GooglePlus

Moving to Scottsdale from Cave Creek, one of my top priorities was finding a reliable auto shop. As a small business owner, I don't mess with big corporate companies, even if they may be a little cheaper - because I appreciate building relationships with good people. One qualm I do have, that can easily be fixed, is for the staff to "under promise and over perform more". Both times, I've been told a wait time of X, and it's been longer each time. If you just tell me it'll take a little longer, and get it done faster - mentally - it helps ease my frustrations. Otherwise, Johnny was extremely humble throughout, all of his guys are awesome, and he even texted me personally to make sure everything was ok. I will be back.

5

Better than dealership quality at a fair price and family business warmth on costumer service.

4

Just an oil change but was done Quick and fairly.

5
GooglePlus

Great customer service, dropped me off and picked me up from my apartment. Will most certainly be going back and highly recommend.

5
Yelp

Love this place. They get me in quickly and the service is always good. Most importantly their prices are very competitive for highly knowledgeable staff...

5
Yelp

Probably the most caring and honest auto care place I've been to! I went into JW auto from a referral to get an alignment and they did a full inspection. They let me know that an alignment would be a waste of money because of a bigger issue the car had. My car is 15 years old so it made sense that it needed some new parts. The got it in and out in a day and even washed my car. A little surprise thank you rose was in the seat as well, nice touch. Another amazing thing that no other auto place does is check up to see if their handy work went well, thank you Johnny!

5

I had a wonderful experience for a last minute brake repair. JW Auto Care made my van's needs a priority to them and I really appreciate that. I will be back!

5

Went there for the first time and it was great! Everyone is super nice and helpful and they aren’t pushy. Recommend them to anyone and will definitely be back.

5
Yelp

JW Auto Care gave exceptional service! Everyone is very friendly and doesn't make you feel stupid or push you to get things done. Definitely recommend them to anyone!

5

We have been using JW Auto Care for over 30 years and have never gotten anything but five star service. The facility is clean, the employees are friendly and the repairs and service have always been as we expected. Their work has always been done to our satisfaction, on time and reasonably priced. We have reccomended them to many friends and strongly recommend you consider them for your next service.

5

Excellent care as always.. I always recommend them to my friends and family. They do care for the customers and their care of work that they do.

5
Yelp

I found this place on the internet and I must say I hit the jackpot.Honest, Professional,fair, knowledgeable,is what JW Auto care is all about.Ive been back for simple repairs and the service just keeps getting better. I noticed that they've been in business since the 60's and it's easy for me to see why! It's nice to find friendly,honest , trustworthy auto care service that knows their stuff . Highly recommend this family owned auto care business !!

5

Great shop.honest and fair prices and top notch service.will not take my truck anywhere else.

5
Yelp

Brought in my Xterra for a clutch issue and was helped by Scott. I found the care and work to be excellent! They provided me a ride to and from my home. Way more than expected. Very happy! I will definitely be doing business with them in the future!

5
Yelp

These guys are awesome and very genuine. You can tell they are honest and straight forward with you. I would highly recommend them.

5
Yelp

I've lived in Scottsdale for 20 years and I've tried many auto shops over the years with ho-hum results. Until I found JW Auto Care--what a world of difference! Yes, these guys do care about the customer and their work is excellent and their prices are fair. You'll notice the difference the moment you step into the shop. Clean waiting room and friendly folks. Do yourself a favor and seek these guys out.

5
Yelp

My friend recommended me to JW auto and even thought it's almost a 30 minute drive I would definitely go back! They were very friendly and when I last went to just a regular chain place for my oil change they told me I had over $1000 in repairs to do. JW auto looked at my car and told me my car was actually in great condition but that I had a nail in my tire and that my tires will need to be changed relatively soon. I seriously appreciate an honest car place! Not to mention they gave me an oil change for CHEAPER than the chain place and gave me $10 off my next service AND left a cute thank you note with mints in my car. Win, win, WIN!

5

My husband and I cannot say enough good things about JW Auto Care! From the minute we walk in the door someone is greeting us, and checking in on how we are doing. Everyone takes such good care of us, and they are completely honest on what needs to be done on our car. They will start monitoring items on our car, but will not push us to have them done. They truly take care of us when our car is with them, and I cannot express how much that means to us! Scott and Johnny always go out of their way to talk with my kids when I have them with me. They always have a little treat for them too, which makes my kids day! I have never been to a place where everyone is treated so well. We have been with JW Auto for over 5 years, and we will not take our cars anywhere else!

5
GooglePlus

JW Auto Care are genuinely the very best in all of Scottsdale. Top notch customer service. Top notch car service. Honest business with great integrity. I would recommend anyone to their company including all of my friends and family. Thank you again to everyone at JW Auto Care for your amazing service and comfortable atmosphere. Merry Christmas and a Happy New Year to all of you!

5
GooglePlus

I have taken all my vehicles to Johnny and his guys for years. They are thorough and professional. They always take the time to explain to me what's gong on with my vehicle, whats urgent and what is not. This is key to the trust I put in them. They don't seem to be as interested in getting every dollar they can out of every job, as much as they seem interested in forging a long term relationship with their clients. What more could one ask of his mechanic?? I highly recommend them and plan on using their services for the foreseeable future.

5
GooglePlus

Johnny and the team at JW Auto Care take a personal interest in you and your car, rather than just your money. They feel more like a trusted friend than a business.

5
Google

Johnny and his guys at JW Auto were amazing! They were able to get my car in and serviced in a pinch when I called them last minute before heading out on a long road trip. They were efficient, communicative, and open. I will definitely be going back!!

4
GooglePlus

They were very accommodating in working with my work schedule, and completed what needed to be fixed so I could have my car back for the next day.

5
Yelp

Johnny and the team at JW Auto Care take a personal interest in you and your car, rather than just your money. They feel more like a trusted friend than a business.

5
GooglePlus

Johnny and his guys at JW Auto were amazing! They were able to get my car in and serviced in a pinch when I called them last minute before heading out on a long road trip. They were efficient, communicative, and open. I will definitely be going back!!

5
GooglePlus

Best service and work done quickly. Pricing is fair and is explained thoroughly. I trust my Infiniti to them for all services. Thank you for taking good care of it.

5
RepairPal

Car was brought by dealer in for a pre purchase inspection. I appreciate your coordination with the dealer and the great work done. It made for a much better car buying process to know exactly what we were getting.

5
GooglePlus

5
RepairPal

Excellent service from an Excellent team!!

5
RepairPal

JW Auto Care squeezed me in last minute and did a great job getting my car fixed up before a long road trip.

5
GooglePlus

Been comming here for a few years now, Johnny and the staff have always treated me and my vehicle excellent! Would recommend to anyone!!

4
RepairPal

The service writer gave me very good information about the problems, how they would be fixed, and how much it would cost to do the work. The prices, including the estimates, were very much in line with area standards for the same work.

4
RepairPal

Best battery deal in town

5
Yelp

I first heard of JW Auto from another satisfied customer, and a good friend of mine about 10 years ago. I have been taking my vehicles to Johnny ever since. I always get a very transparent review of the work to be done and the costs involved without any pressure or manipulation. No matter what the car may be in the shop for, they always check the entire vehicle to let me know what's what and if any thing else is showing wear and tear, or what may be coming up in terms of required maintenance. I appreciate that they do this without being pushy. I have price checked them in the past, and they are ALWAYS tons of money cheaper than a dealer (especially with foreign cars like BMW and Toyota) and competitive if not less expensive than everywhere else. I never feel misguided or cheated. To that end, I refer everyone there, and even my fiancé feels comfortable talking with them. She has never felt any intimidation or condescension from anyone at JW. It's a family business, and it shows. All the employees remember names, are polite and cordial, and above all- professional. Plus? When your car goes in for work they give you a ride back home, and pick you up when it's done.

5
GooglePlus

What a great shop! Was visiting the area from San Diego and my radiator broke on what was supposed to be a one night trip. These guys not only stayed open a bit late to accommodate me, but also ordered all the parts that they would need the next day in order to get me back on the road. They then proceeded to give me and my friend a ride back to our hotel! What service! The next day they were able to get my car fixed and back to me in only a few short hours. They also checked all my fluids, gave the inside a once-over AND left me some mints hidden in the console! These guys are the best shop I have ever been to and truly deserve your business. You will not be disappointed!

5
RepairPal

Everyone at Jim Winter Auto Care was friendly and knowledgeable. I came in because I got a low oil pressure warning and needed to drive to Tucson the next day. The technician determined that it was just a bad oil pressure sensor and had everything ready by noon the next day so I could leave for Tucson on time.

5
RepairPal

Professional work!

5
RepairPal

Best car service I have EVER had! Will definitely be coming back here and have already recommended people to come here! Love it! Great customer service!

4
RepairPal

great shop clean and professional

5
RepairPal

trusting people and very good work and qua

5
RepairPal

I was very happy with the work and the price.

5
Yelp

JW Auto Care is fantastic! They provide quality care, friendly service, and they go above and beyond all expectations. They are consistent with their care and follow-up, and their diagnostics are truthful! No lies, no hassle. They truly accommodate your needs and offer expert advice. 10/10 would recommend!

5
RepairPal

Very straightforward,

5
GooglePlus

Wow, I met the owner tonight and they are top notch. Honest, reliable company with great mechanics. They even offer financing options for unexpected repairs! Thank you Johnny!

5
RepairPal

Excellent

5
RepairPal

Great crew, great location and service. You have a new regular.

5
RepairPal

Typical of our experience with this shop.

5
Yelp

Just moved to Scottsdale and took my 2013 VW Golf R in there to repair bumper and engine! JW Auto took care of me from start to finish. Performed a thorough diagnostic and gave me a fair quote. Whenever something else needed to be added or fixed, Johnny called me and told me what the problem was and why it needed to be fixed. I really appreciated it. Picked up my car within two days and it is running perfectly. I would recommend JW to anyone in the Phoenix area!

4
RepairPal

I thought it was good, i ended up not hearing about what i actually came in for but was notified about potential problems, over all a pleasent experince the staff is great but it did take a while

4
RepairPal

They did great work.

5
RepairPal

Great shop for your auto repair needs

5
RepairPal

Have been customer for years and I trust the employees completely whether it my car, my husbands or my daughters!

5
GooglePlus

Just moved to Scottsdale and took my 2013 VW Golf R in there to repair bumper and engine! JW Auto took care of me from start to finish. Performed a thorough diagnostic and gave me a fair quote. Whenever something else needed to be added or fixed, Johnny called me and told me what the problem was and why it needed to be fixed. I really appreciated it. Picked up my car within two days and it is running perfectly. I would recommend JW to anyone in the Phoenix area!

5
RepairPal

Feels good to have a company i can trust

5
RepairPal

Johnny and his employees are far above mere mechanics, I consider them as Mechanical Doctors & Surgeons. So Glad I found J.W.. I love the thought of not having to go to dealers who have not always been so upstanding.

5
RepairPal

They were very knowledgeable and explained all the work needed and a good estimated total. They treated me with kindness and respect. The 'thank you' flower was a nice touch when I left with my repaired car! Thank you.....

5
RepairPal

The service l have received is topnotch. Johnnie and his staff are thorough, trustworthy, and respectful of their clients. They go way above and beyond other busineses in their very professional service.

5
GooglePlus

I have never been one to trust mechanics, I'm still bummed that my dad, a mechanic, didn't teach me about vehicles before he died Jim Winter Auto Care though, has PHENOMENAL service; they really care about the customer, are expert mechanics and very fair pricing. They give you a ride to work and ensure your vehicle is clean when they're done..... I highly recommend Jim Winter Auto Care! They're the only place I go for my auto repair needs! I think even my dad would approve! Highly recommend them!

5
RepairPal

Excellent service.. super friendly staff... will use JW for all my car needs

5
GooglePlus

Truly an exceptional business. I recently purchased my first car and needed to get an oil change. This place happened to be close to me and worked with my schedule so i figured I'd give them a try. Out of all the businesses I've ever given my money to, I have never seen one designed so well to make and keep the customer happy. It doesn't feel like they want your money. Heck it doesn't feel like they want to make you happy. It really seems like they are there to make your entire experience with them as hassle-free, pleasant, and rewarding as possible. You'll find a mechanic for life here.

5
GooglePlus

JW Auto offers INCREDIBLE customer service, fair pricing, and unparalleled professionalism. I took my car in for an oil change and to have them check out some strange noises coming from my engine - they quickly diagnosed and fixed the issues, and now my care drives like it's brand new. I recommend JW Auto to anyone in metro-Phoenix. I will surely be coming back.

5
RepairPal

You guys were great and close. Thank you

5
GooglePlus

They do a great job. I will continue to take my older vehicle to them. They keep me going and going. Friendly, honest service. I can always trust the guys at JW.

5
RepairPal

We feel that the staff members always take a personal interest in us and our vehicles. In fact, we always look forward to taking our car in because of the congenial atmosphere, an atmosphere which generates confidence and good will. Of all of the auto shops we have patronized in various parts of the country, Jim Winter Auto Care is Number 1+!

5
RepairPal

Top notch service and quality!

5
RepairPal

all staff very friendly, professional and courteous. Truck vacuumed and windows washed before I picked up my truck; very novel and everyone pays attention to the details.

5
Yelp

My go to shop! Can drop off over night and can pickup later next day after work usually, plus they free shuttle up to a few miles if you're close!

5
RepairPal

the car wash is an excellent idea! thanks

5
GooglePlus

I recently moved to Arizona, specifically Scottsdale, and I am blessed to have found these guys at JWAuto! I drive a '94 Mercedes and they have helped keep it in tip-top shape from fixing the airconditioning, checking the brakes and everything in between. They are professional, thorough and people of integrity. They truly only want the best for their customers. I had the pleasure of talking with and getting to know Scott, Johnny and Marcus, all of whom are wonderful.

5
GooglePlus

Top notch service. Completely accommodating any sort of situation a customer may be in. I've never come across a mechanic that actually cares so much about their customers before.

5
GooglePlus

Had to squeeze in some maintenance with my busy work schedule and these guys were the right ones to go to. Everyone was easy to talk to and they fixed what was needed and gave me some recs on what to pay attention to. They also provided a ride to and from work.

5
RepairPal

Did a nice job. Have a few more to do's will return for service again this fall. Thank you. Well done!

5
RepairPal

Very satisfied great job

5
RepairPal

Everyone was very courteous, did the work they said needed to be done and did the work in a timely manner. I have been going to JW auto care since 1968 and I don't plan on going elsewhere.

5
GooglePlus

They did a great job at a more than fair price. Very friendly staff, I will definitely be taking my car there for any maintenance and upkeep in the future.

5
RepairPal

Felt very comfortable and confident we were getting the best care possible.

5
RepairPal

Every time I take my vehicle to get repaired at Jim Winter Auto Care, I not only feel that I can trust my advisers as to what work needs to be performed, I feel that I can trust that what they are telling me is undoubtedly the truth. Also, my advisers and the owner of the shop ALWAYS try to accommodate my needs in EVERY way. Thank you, Jim Winter Auto Care.

5
Yelp

As I had stated earlier I told the guys at JW Auto Care I'd bring my Dodge diesel in. They gave us an oil change fuel filter change front differential change oil change rear differential oil change and the transmission service. These guys do really good work. I also changed out the brake fluid, well actually the guys at the shop did. My truck is my baby. I'm very grateful for the good service at JW Auto Care. Prior to JW Auto Care I was strictly taking my truck to the dealership. My service advisor had retired. He is a great dude. He recommended this place to me years ago. I had my mom's 92 Accord Honda Service there. I've had my wife's car service there and I've had my truck serviced there. I have complete faith in these guys and I trust them.

5
RepairPal

Johnny and his team are fabulous!!!

5
RepairPal

Great service

5
RepairPal

Great Place to take your car for repair. They always do a good job at a fair price. Was amazed on how efficient and knowledgeable the staff are. Highly recommend. Sending all my friends to this shop.

5
GooglePlus

Amazing customer service!

5
GooglePlus

Great service! Only place in Scottsdale that I called that was willing to come out and help me with my tire I highly recommend their services

5
RepairPal

I would recommend this shop to everyone. They are very friendly and go above and beyond the standard service.

5
GooglePlus

Awesome customer service. Always friendly and funny staff in the office so you don't have to find out where the staff is. You get in and out faster, because I'm busy with my business. Very clean restrooms, free soda, bottled water, coffee, tea and free frozen slushies! Honest and fair prices. Goodbye dealerships!

5
RepairPal

Very happy, the flower was a nice touch

5
Yelp

I've been bringing my cars here for thirty years. The people here are courteous, efficient, and honest. As a woman I know nothing about car repairs. Gas, oil and tires that's about it so honesty is a big issue for me. Johnny and his crew have never tried to sell me something I don't need. Thanks guys , you're the best.

5
GooglePlus

Honest and reliable! Top quality work and exceptional customer service. I will be using JW Auto for all future maintenance and repairs! Thanks Again, SE

5
RepairPal

I'll be back!

4
RepairPal

Only issue experienced is shop gets so busy they need to work on getting back to customers when vehicles have been completed. Callbacks to customers quite often do not happen.

5
RepairPal

Nice staff and did great work

5
RepairPal

At Jim Winter Auto they definitely represent themselves in a courteous and professional manner. Despite my super hectic schedule they mamaged to squeeze me in the next day and did the repairs as needed which overexceeded my expectations. Now my car drives as smooth as ever. The prices were fair which they gave me a call and disclosed the estimate of anything needed before repairs were made which is a plus and they always kept me in the loop of whats happening with my vehicle. I would definitely recommend thier services.

5
RepairPal

Customer service is amazing!

5
Yelp

What a great experience! Scot was up front, honest, and thorough from the start. He really took my concerns and budget into consideration, and communicated throughout the process, even taking care of a temporary registration pass while all the details and repairs worked out. Price was great, service make this an easy recommendation. If you need an oil change, more significant work, or even an inspection before buying a used car - get in there now!They even came and picked me up at work when my car was done. Great experience all around, and we'll continue to bring our vehicles in whenever service is needed.

4
GooglePlus

They definitely know what they are doing. A bit on the pricey side, but you will have your money's worth in quality

5
GooglePlus

Great Experience. Did a thorough diagnosis promptly. Provided feedback on an ongoing basis. Priced job with options and unknowns called out. Answered questions with constructive statements. Jim Winter Auto Care has also done warranty work on our cars for AAA. They are just nice people to work with. Jack Roller

5
RepairPal

Great job

5
GooglePlus

Moved across the country and didn't have a mechanic to go to. Looked online and found JW and decided to give it a chance. Had a flat tire and was driving on a spare. Within minutes of pulling up John and team were working on it. Patched the tire instead of charging me for a new one. Even went above and beyond and checked the pressure/filled the air on all the tires. Great customer service! I will be using them for as long as I live in Arizona.

5
RepairPal

a good experience! I only had a certain time for them to fix my car and every effort was made to finish on time! Something else went wrong a few days later and they worked with me to get it looked at in a very short time frame. I was also impressed with the text asking me if the car was working well after the fix. (always love the flower too)

5
RepairPal

Best shop I've found in Scottsdale. Clean and friendly. Thanks guys.

5
RepairPal

As usual, I was very pleased with the service I received.

4
Google

They definitely know what they are doing. A bit on the pricey side, but you will have your money's worth in quality

5
GooglePlus

I recently took my 750i in for new rear breaks and an oil change. The service here is above and beyond. They were easily $100 less than any previous quote I received, and gave me a ride to and from work. All work and recommendations were explained in detail. I will never take my car to "the dealership" again. Jim Winter Auto Care has my business.

5
RepairPal

Great service, as always!

4
RepairPal

They were very nice even though it took 3 hours for an oil change.

5
RepairPal

Truly helped me understand exactly what was going on with my VW engine and happily took further looks at it at no charge when everything wasn't 100% the first time

5
RepairPal

Great

5
RepairPal

Everyone was so courteous, accommodating and respectful. That's a first for me and I appreciate it. I already recommended your shop to some colleagues

5
RepairPal

Excellent

5
RepairPal

Staff was friendly. Quality of work was good.

5
GooglePlus

JW Auto Care is the best! They have great customer service. The staff is very friendly and knowledgeable. We recently needed new tires, and we felt like they were very honest and gave us a great price. The owner always goes out of his way to make sure we are getting the best service for the least amount of money.

5
GooglePlus

Friendly and courteous staff, very responsive. Fixed things right the first time. Highly recommended!

5
RepairPal

I had work done on my cargo van. From the customer service to the techs working on my van was outstanding. I would recommend this shop to anyone!

5
RepairPal

I love JW! I know what to expect because they always budget my expenses. Meaning they tell when and what to expect to repair next. I really appreciate that and so does my Budget! Plus they always give me a flower. Makes my long day worth it to see that! Thank you JW for always taking care of me.

5
RepairPal

Excellent service and polite treatment!

5
RepairPal

Great people, great service .

5
RepairPal

Excellent service and polite treatment!

5
RepairPal

Excellent service and polite treatment!

5
GooglePlus

I've done business with JW Auto Care for a number of years. They've given me top notch service on my cars and supported my appointment time requests when possible. I'll continue to go back in the future.Thanks

5
GooglePlus

Great service.reccomend to anybody needed repair

5
RepairPal

Excellent Customer Service.

4
RepairPal

Great service at reasonable price. Suggested going an additional repair but wasn't pressured into doing it telling me it will be needed soon but it would be ok for now. Other shops would have told me it had to be done right away. I liked their honesty, refreshing in this business!

5
Google

Friendly and courteous staff, very responsive. Fixed things right the first time. Highly recommended!

5
RepairPal

Everyone was kind and accommodating and got their work done quickly.

5
RepairPal

Excellent service and polite treatment!

5
Google

5
Google

5
Google

I have been using JW Auto for over 10 years now. I live in Avondale and bring my car to JW Auto because I trust the work that is done correctly and only if needed. Also they are very courteous when ased questions. And quick getting appointments set. I really appreciate you JW.!!!

5
Google

Their services are the best, when I picked my car up I found thank you paper which I really appreciate. Prices are not too high at all, HIGHLY RECOMMENDED 👌 😌

5
Google

Johnny was very pleasant to work with, professional, and gave me countless options to fit the level of "fixed" i wanted to accomplish for my budget. I felt confident letting them handle the repairs on my 2008 Prius and would recommend them. Thanks again!

5
Google

They did a great job of getting me in and out! They were patient and informative while doing extensive checks and measures on my car. I really was delight by their service!

5
Google

I've been going to this auto shop for a long time now. I've know the two previous owners and the current one, Johnny Walker. I'll tell you, he knows exactly how to treat customers and they do an amazing job for such a reasonable price. Anyone who has a problem with their car and is looking to get it fixed, should definitely take it to this shop. Never will you be unsatisfied.

5
Google

These guys are the BOMB DOT COM! They are knowledgeable with anything and are very caring! Everyone is so kind and friendly. I'm so glad I found these gentlemen! Keep up the good work!

5
Google

It's very hard to find a professional, honest, friendly mechanic these days and that is why I have been a customer of Jim Winter Auto Care for over 10 years. They have a Service Manager in Johnny Welker that is second to none and the mechanics get it right the first time. I feel at ease when I take my vehicles in for service because I know I'm going to get quality workmanship and parts at a fair price. My family has a history with JW and their attention to detail makes you feel like family as well. I highly recommend visiting Johnny and the team at Jim Winter Auto, you won't regret it.

4
RepairPal

A big thank you to Marcus and Scott and everyone who worked on my car. Everyone is always super professional and super nice and welcoming. I even got to participate in the Chuck Wagon burrito in the morning!

5
GooglePlus

These guys are the BOMB DOT COM! They are knowledgeable with anything and are very caring! Everyone is so kind and friendly. I'm so glad I found these gentlemen! Keep up the good work!

5
RepairPal

This is a great private auto shop; completely trustworthy and has never oversold me in the 17 years that we have been bringing our many vehicles here for repairs! Highly recommend!

5
GooglePlus

Their services are the best, when I picked my car up I found thank you paper which I really appreciate. Prices are not too high at all, HIGHLY RECOMMENDED 👌🏼😌

5
GooglePlus

Excellent group of professionals! Highly recommend!

5
RepairPal

Excellent service... Showed me everything wrong with pictures or in person.. So i was able to the damage first hand and up close...

5
GooglePlus

Friendly and knowledgeable staff explain in detail what could be done vs. what needs to be done. Considering the prices seem to be reasonable, unless your buddy works there, this is the place to go...

5
GooglePlus

We have always had a wonderful experience bringing in our car there . The owner goes above and beyond to make sure we were 100 percent happy. We had new tires and some other work done and he kept us in the loop the entire time. He quoted us a price and a time, and he met both of those. Thanks !!!

5
RepairPal

John and company are a class act. My first time in and they make you feel like a regular customer. And I will be!

5
Yelp

JW Auto care provides excellent service and explains their work thoroughly before performing it. I would highly recommend their services.

5
RepairPal

Excellent service and customer service

5
GooglePlus

I have been a customer at JW Auto Care for several years. I always feel very comfortable bringing my 2006 Jeep in for maintenance and repairs. Johnny and his staff are consistently professional and respectful. I feel that I am well informed about repair needs and issues, and feel free to ask questions as well, without feeling rushed or pressured. These guys are the best!

5
GooglePlus

A SHOP YOU CAN TRUSTFinally, after many years and many cars I've finally found a shop that I recommend highly to everyone; my family, friends, neighbors & all.I came upon JW by happenstance after buying a used car from AAA. The sales location I purchased from takes all of their calls to JW Auto for inspection and repairs for years. Although I've never heard of them I gave them a shot for maintenance and a few minor repairs.At first I thought they wouldn't be able to get to me for days after seeing how many bays they had and how busy they were (Well, would you rather pull up at a restaurant that is full and busy or one with no cars in the lot?) but soon learned how quick and easy it was to get everything done.Talk about professional. They got me in right away and even offered a ride to work or home if I needed. They kept me informed every step of the way. The counter greeters (Scott and Jeff) are knowledgeable and friendly. The owner, Johnny is always around with a watchful eye.The price was very reasonable and everything was done fast and right without any further problems. I highly recommend JW Auto to anybody needing an honest, fast & fair auto service they can trust and brag about.

5
GooglePlus

It's very clear to me that the staff are very passionate about the type of work they do and the type of service you receive. I have taken my car to them for some repairs and I am confident that their work is both solid and guaranteed and their prices are reasonable as well. Long story short, they're good people and if you need an auto shop you can trust, then the folks at JW Auto Care are an excellent choice. They definitely go above and beyond in terms of exceeding expectations!

5
RepairPal

Fantastic service and results! Thank you!

5
RepairPal

I am always happy with the high level of customer service as well as the friendly and competent staff.

5
RepairPal

Great, friendly customer service with staff who are willing to do whatever it takes to get quality work done in a timely fashion!

5
RepairPal

Great experience.

5
Yelp

I was looking for a new auto shop when I moved to Scottsdale, but the local dealership for my type of car had terrible reviews, so I kept searching. I saw all the great feedback posted from JW customers and decided to give them a try. I've now taken my car there twice for oil changes and regular maintenance, and I'm really pleased with their overall service. They have a great staff, they'll tell you what they recommend for your car, but won't push unnecessary repairs on you. The charges seem very reasonable, and they even left a flower and thank you note in my car after their work is all done. I also recommended that my husband take his car in to JW after it was acting funny, and he was also extremely pleased with the service (and his car runs great now!). Very happy to have found a trustworthy auto shop in town!

5
RepairPal

I am totally satisfied with their service.

4
RepairPal

Very friendly service. They took me home. Called with the price and made sure it was approved before work began. Car was clean and ready to be picked up when promised.

5
GooglePlus

A friend recommended that I give JW Auto repair a try after a terrible experience at another shop. The owner and three technicians worked on my vehicle to determine the problem, discovered it was the starter, and replaced it. They went above and beyond their duties to ensure I was taken care of. The next day, the owner called me to make sure everything was functioning properly and that I was satisfied with the service. I could not be happier with the attention I received. I would reccommend this repair facility to anyone and everyone! It is truly an outstanding establishment.

5
Google

A SHOP YOU CAN TRUST Finally, after many years and many cars I've finally found a shop that I recommend highly to everyone; my family, friends, neighbors & all. I came upon JW by happenstance after buying a used car from AAA. The sales location I purchased from takes all of their calls to JW Auto for inspection and repairs for years. Although I've never heard of them I gave them a shot for maintenance and a few minor repairs. At first I thought they wouldn't be able to get to me for days after seeing how many bays they had and how busy they were (Well, would you rather pull up at a restaurant that is full and busy or one with no cars in the lot?) but soon learned how quick and easy it was to get everything done. Talk about professional. They got me in right away and even offered a ride to work or home if I needed. They kept me informed every step of the way. The counter greeters (Scott and Jeff) are knowledgeable and friendly. The owner, Johnny is always around with a watchful eye. The price was very reasonable and everything was done fast and right without any further problems. I highly recommend JW Auto to anybody needing an honest, fast & fair auto service they can trust and brag about.

5
GooglePlus

I have been with Jim Winter Auto Care for 20yrs, and not once have I had reason to complain. They have always been professional, honest, and helpful beyond expectations! I have brought all 5 of my cars over the years to them for every oil change and repair and I wouldn't think of going any where else. Its nice to know a mechanic you can trust, they are above reproach. Thank you for all your years of truly great service.Alisha-Chandler

5
RepairPal

Doing our service since 1980's. Nuff said, never a problem.

4
RepairPal

Great shop and good guys. Johnny and Scott helped me out with my vehicle and did a good job. Even when I had an issue outside of what I took it in for Johnny took care of me as well as calling and texting me for updates on my vehicle to be sure all was well. Will be a repeat customer.

5
RepairPal

I feel very comfortable taking my car to JW for repairs. They have a great staff and the prices are reasonable.

5
RepairPal

Best shop in town!!!

5
GooglePlus

I have to start this review by saying that I didn't think this kind of awesome, genuine customer service even existed anymore. From the second I walked in I knew that these guys really cared about me and helping me get my SUV fixed and not about charging me whatever to just make more money. The way they explained things to tell me what they did showed they really worked hard on trying to figure out exactly the problem and not just start fixing things just because. I wish I had found this place sooner! I will never give my money to any other place when it comes to my car! I love that it is family owned and that I am helping out a local business. The day after my first visit I recommended my mom here for an oil change and she called me after talking to them on the phone and could feel the same level of quality care over the phone, and was even more amazed after her visit. This will definitely be our family auto care shop. Thanks Johnny and Scot!PSThey have a great referral and reward system!

5
RepairPal

Great.i will use them again.

5
RepairPal

JW is awesome!

5
RepairPal

The employees were very friendly & courteous. The overall atmosphere in the office was very pleasant. I have another appt scheduled in 2 weeks for additional work to be done!! I think that says it all!!!

5
RepairPal

A great experience for a new client in town.

5
RepairPal

Excellent.

5
RepairPal

Very friendly, very honest. Everyone that works at the shop is great.

5
RepairPal

Great service, friendly staff.

5
GooglePlus

I have been to Jim Winters numerous times, with numerous vehicles, with numerous issues. . Every time, I have been absolutely impressed ! They make you feel great ! They are always nice. . The mechanics are the best. . I have never had to bring a vehicle back. They have beat everyone's price, every time.

5
RepairPal

Jim Winters Auto Shop always does great work and has a knowledgeable, friendly staff. My recent experience was just as reliable and efficient as previous experiences here. I like knowing that I can count on them to keep my cars running well.

5
RepairPal

Staff is very friendly and personable, dependable and honest. I would never take my vehicle anywhere else.

5
GooglePlus

Great staff, and very knowledgeable. Had front suspension, shocks installed, transmission serviced, Plug change, and rear differential serviced on 2002 Dodge Ram 1500, Truck drives and runs great, very pleased with work and turnaround time. 1971 Chevy C10, had extensive work done on front suspension, rear end, transmission serviced, brake lines replaced, to name a few things. The Staff was very meticulous on the work they did on my classic and went above and beyond the original scope of work that was discussed. Very pleased with how the truck runs and drives now. I would highly recommend This shop for any repairs you need done.

5
RepairPal

JW Auto does great work, and I would recommend them to anyone.

5
RepairPal

I like to come back here and refer it to my girlfriends

5
RepairPal

I've never been treated with such courtesy and care. First of all, the waiting room has an unbelievable cozy atmosphere that is clean and quiet. I actually was able to relax and enjoy the peace and quiet. Then, Johnnie came out and sat down in the waiting room with me and engaged in conversation, told me a little about their company and said they would like to be my new auto repair shop. That was followed by my car being pulled up, heading in the direction to leave, with a beautiful deep purple carnation complete with baby's breath and greenery, including the water bubble and wrapped in cellophane as a thank you gift. WOW! I've told about 30 people already and I'm sure I'll be sending referrals their way. It was amazing.

5
RepairPal

Leaving the mints and flower in the glove box was a nice touch. I felt like I could have been talking to a family member; they made me feel very comfortable.

5
RepairPal

Appreciated Scott's willingness to speak with my husband

5
RepairPal

Great experience!

5
GooglePlus

These guys are awesome! Definitely recommend them to anybody who needs auto repairs. I came in from out of town towing a trailer to a job site with no breaks, and no AC in a black truck with clear windows. There was four guys in there, we needed AC! I showed up at their shop at about 1 o'clock. They had everything diagnosed and new parts coming in for brakes and the AC within 45 minutes. They had everything back together, running properly before 530 of the same day. They where fair with me and didn't even take advantage of the situation where I was coming in from out of town. Best shop you could ever find!

5
RepairPal

Our family has been going to Jim Winter Auto Care since they opened. They are a VERY reliable car care service center. They explain everything that will be done, it is ready when expected, and if delays are necessary, they always let you know, they explain future issues that need to be taken care of but they don't pressure you to get them done until needed. The entire staff at Jim Winters is courteous and helpful - they really make you feel like a valued customer! I would HIGHLY recommend Jim Winters to anyone that needs a good and reliable car repair service center!!!!!

5
RepairPal

Very professional and knowledgeable staff.

5
RepairPal

They're super kind and insightful.

5
RepairPal

Good.

5
Yelp

This place is one of a kind! Up front from the first phone call, they were professional and caring. They didn't push me into buying unnecessary things. Their prices are amazing and the customer service is beyond what I was expecting. A girl like me was intimidated because I know nothing about cars. But they cared and explained a lot to me about my car! And I love the rose that was left in my car! Thank you, gentlemen! I'm definitely recommending this place to everyone!

5
RepairPal

You guys are AWESOME! You always go above and beyond to make sure I know exactly what is going on and why things will cost X amount and then there is the amazing follow up!!! Thank you for years of great service!!!!

5
GooglePlus

The team with JW Auto Care made me smile today. First they responded to my call with "we can make it work"!!! They exceeded my expectations and went above the call. Great people....I strongly recommend using them! Thanks for making my day!

5
RepairPal

My husband and I have had JW Auto Care service all our vehicles for years - WE TRUST THEIR SERVICE. Johnny's shop is the place of integrity and has our genuine confidence.

5
RepairPal

Great to work with!

5
RepairPal

They are always courteous. They have never let me down. Mechanics are amazing. I only go to Jim Winters.

5
RepairPal

Everything a-ok

5
RepairPal

Great service, would recommend.

5
GooglePlus

It's very hard to find a professional, honest, friendly mechanic these days and that is why I have been a customer of Jim Winter Auto Care for over 10 years. They have a Service Manager in Johnny Welker that is second to none and the mechanics get it right the first time. I feel at ease when I take my vehicles in for service because I know I'm going to get quality workmanship and parts at a fair price. My family has a history with JW and their attention to detail makes you feel like family as well. I highly recommend visiting Johnny and the team at Jim Winter Auto, you won't regret it.

5
RepairPal

Very professional!

5
RepairPal

I am always pleased with the service!

5
RepairPal

The service we received from JW Auto Care was professional from beginning to the end. The shop is spotless and the staff were courteous as well as knowledgeable. We will continue to bring our Mercedes there knowing it will be well taken care of. We will recommend JW Auto Care to others!

5
RepairPal

Wonderful service. Will go nowhere else!

5
RepairPal

They were professional and did the work I requested.

5
RepairPal

Awesome guys, car was ready before time estimate. Very fair price and respectful treatment. Definitely will go back.

5
RepairPal

Great shop manager, excellent workmanship!

5
RepairPal

Excellent service.

5
RepairPal

I've been going to Jim Winter Auto for years and have never been disappointed with their service.

5
RepairPal

Even gave me a ride home with only an oil change!

5
GooglePlus

Yesterday 3-14-17 I took my car In to JW Auto. Being from CA I don’t have a local shop. My CA guy told me I needed a new air conditioning compressor and I decided not to spend the $$ seeing as how you don’t need it that often by the beach. But I’m here for three months and it’s 90 out so I decided to see what they had to say. Turns out I don’t need a compressor, just a cooling fan. JW saved me $700!! Added to that these gentlemen are just so wonderful. I had a great feeling right from the beginning. They are so very nice, they explain everything, they don’t push and the shop is so clean too. Then when I got into my car it was vacuumed and there was a single carnation bouquet on the seat. WOW. I wished I did live here just so I could depend on JW Auto. Just call them and save yourself all the trouble!!!!

5
Yelp

I discovered JW Auto Care by receiving a mail flyer to my home and was enticed by their amazing prices, plus they are a locally owned, trustworthy auto body shop. I will say they went above and beyond to accommodate me and put the 5 minute in and out oil Change at any auto chain store to shame. It turned out to be the best experience I've ever had at an auto shop. They offered me a safe and reliable drop off and pick up to and from my oil change. They also washed my car and vacuumed the interior, rotated my tires, and gave me fair estimates for future services that I will be definitely coming back for to work with them again. After moving from California and never really being a "car person" they made me want to actually get my car in better condition and would highly recommend them to anyone in the Scottsdale/Tempe area.

5
GooglePlus

Knew I needed a ton of work done on my car. Dreading to take it to a shop, I was left with no choice. I stumbled upon JW Auto Care & thought Id give it a shot. WOW from the staff to the fast availability to get my car in & fixed to the cost, I will NEVER go anywhere else. They took AMAZING care of me & my car! Their staff is the most friendly staff I've ever dealt with when it comes to shops. I recommend these guys to everyone I hear say they need work done on their vehicles. Way to go Johnny for running the best shop ever!

5
GooglePlus

The staff there is AMAZING!!! They always make you feel like you're part of the family. This is the only place I have taken my vehicle since I found them. Great work!

4
RepairPal

The repair took a bit longer than I expected, but the staff was very friendly.

5
RepairPal

Fantastic service and great people.

5
GooglePlus

I've been going to JW Autocare for over 10 years, absolutely the BEST auto care in Arizona. Honest and excellent service every single time. Can't recommend these guys enough!

5
GooglePlus

These guys provided EXCELLENT auto service with professionalism and courtesy! I highly recommend them.

5
RepairPal

Excellent service and great prices. Jeff, Scott and Jim are true professionals at what they do.

5
RepairPal

Always a pleasant experience

5
RepairPal

Great service, accommodating staff, and reasonable pricing.

5
Yelp

Came and took my truck there after i got in an accident and they did an amazing job! Wonderful staff, loved the friendly customer service. They told me everything that was wrong with my car and all that i needed fixed. would recommend to anyone!

5
Yelp

My girlfriend got into a minor fender bender while she was cheating on me (I didn't know she was cheating on me at the time). Anyway, the car was in my name so after I left her, the guys here made it quick and easy. Even though the fact she wrecked it while cheating on me, they actually made it a little more enjoyable because now I have a new go-to place to get my car fixed.

5
RepairPal

Excellent service with expert, courteous technicians.

5
Yelp

Yesterday 3-14-17 I took my car In to JW Auto. Being from CA I don't have a local shop. My CA guy told me I needed a new air conditioning compressor and I decided not to spend the $$ seeing as how you don't need it that often by the beach. But I'm here for three months and it's 90 out so I decided to see what they had to say. Turns out I don't need a compressor, just a cooling fan. JW saved me $700!! Added to that these gentlemen are just so wonderful. I had a great feeling right from the beginning. They are so very nice, they explain everything, they don't push and the shop is so clean too. Then when I got into my car it was vacuumed and there was a single carnation bouquet on the seat. WOW. I wished I did live here just so I could depend on JW Auto. Just call them and save yourself all the trouble!!!!

5
RepairPal

Glad I found your shop to do my car repairs!!

5
RepairPal

I check in every time I'm in AZ

5
RepairPal

The shop is incredible. They save me $700 because they told me the truth. I did not need a new compressor I just needed a fan. As a woman I just need someone I can trust with my car and my money and that's what I got!!

5
GooglePlus

I have been a client of JW Auto Care for over 10 years! They have always treated me right and have taken great care of all my cars. I love the checkpoint list that they do that lets you know that all aspects of your vehicle have been attended to. They are always very friendly and knowledgable. They make sure that your vehicle is fixed right and do not have you spend extra money on needless repairs. They will let you know things to keep an eye on, or things that might need to be attended to on the next time in. I totally recommend them to all my friends and I, without hesitation, would suggest them for your next automotive care needs!

5
RepairPal

Wonderful experience! I told all my co-workers about your auto care shop. Thank you for everything!

4
RepairPal

The only problem that i have is that I told the shop that the hose from the windshield washer container to the wipers was broken ( it was completely severed)and that there was no leaks from the motor or the washer container..also before the hose was completely severed when I touched it, fluid did drip out and onto my windshield from the wiper blades...indicating to me that there was no problem with the motor...with this said I was still charged a diagnostic fee of 50 something dollars when I already diagnosed the problem....I will still go back to this shop because they are great...They just need to be less aggressive on their fees when this type of situation occurs....hope to do business with them when the need arises...

5
RepairPal

Excellent

5
RepairPal

Always a great experience when dealing with Jim Winter Auto Care

5
RepairPal

Nice job all around. Thank you

5
RepairPal

By far, the best auto repair place I've used! They do a great job and are easy to work with - I refer them to everyone I know!

4
RepairPal

Overall satisfied

5
Yelp

Over the years, we have had our cars serviced and repaired at many shops. None have come up to the standards of service and cordiality that we have experienced at J.W. Auto Care. We drive two rather old cars that often exhibit a variety of symptoms which are difficult to diagnose. However, the crew at J.W. Auto has always managed to resolve the most vexing problems with which we have presented them. Moreover, they always manifest a genuine and warm interest in us as customers. As odd as it may sound, we almost look forward to having our cars repaired because we so enjoy interacting with the personnel there. In summary, we feel totally confident in recommending J.W. Auto Care enthusiastically and without any reservation.

5
GooglePlus

Friendly, knowledgeable, and all-around excellent staff. I will drive further than I would need to receive their superb service. Great job!

5
Yelp

Highly recommend JW Autocare. Knowledgeable and friendly staff. Helpful, trustworthy, with fair prices, and they also get you a fast free local ride if needed.

5
GooglePlus

Touring musicians, heavy driving, critical part, saved our tour. While we were passing through town, on a tight schedule, Johnny and his team (special thanks to Scot) completed thorough diagnostics on our 2010 Toyota Prius, identified a faulty rear hub assembly and replaced it from his own inventory. The faulty hub assembly was my own purchase from Toyota that was installed a week prior. Johnny coordinated a warrantied exchange for my supplied part to replace his own inventory, keeping our costs down to labor only and keeping us on schedule. Exceptionally clean shop and waiting area, professional crew, same day service. This will be my go-to shop in the region.

4
RepairPal

No problems at all.

5
RepairPal

Everyone is friendly

5
RepairPal

I've written a detailed positive review on Google which I'm copying to yelp and Facebook. This will be my go-to shop in the AZ area when I'm touring through the region. Thanks for your exceptional work and professionalism.

5
RepairPal

Great service. Johnny and staff, great. Prices are little high. I trust he will take care of me.

5
DemandForce

I am new to town and needed help with my Lotus which requires a skilled shop. Jonny at JW could not have been better. Genuinely interested, highly communicative and effecient. Priced fairly. Would definately return. Thanks JW ! Great shop!

5
RepairPal

Great customer service

5
GooglePlus

Great service today as always!

5
RepairPal

Nice work! Great service!!!

5
RepairPal

I was very happy with my service. I did not feel pressured for repairs and I feel the cost of my service was fair. I will be coming back.

5
RepairPal

The work was performed for my son on his car, the staff did a fantastic job of dealing with him and servicing his vehicle.

5
RepairPal

Jim Winter Auto Care is the best!

5
RepairPal

excellent!!!!!!!!!

5
Yelp

I have been a client of JW Auto Care for over 10 years! They have always treated me right and have taken great care of all my cars. I love the checkpoint list that they do that lets you know that all aspects of your vehicle have been attended to. They are always very friendly and knowledgable. They make sure that your vehicle is fixed right and do not have you spend extra money on needless repairs. They will let you know things to keep an eye on, or things that might need to be attended to on the next time in. I totally recommend them to all my friends and I, without hesitation, would suggest them for your next automotive care needs!

5
RepairPal

Great shop

5
RepairPal

I am very please with the result. Even though I expected the price to be less, I appreciate the discount I received.

5
RepairPal

Awesome guys to work with. Glad I found a quality, reliable shop to take my jeep to.

4
RepairPal

I am a long time customer-no one better.

5
RepairPal

Great shop

5
RepairPal

Johnny and his staff are great, courteous and very helpful.

5
RepairPal

The best shop in the valley , top shelf service performed by real professionals. Myself and my family have always been treated with total respect by the entire staff, on every visit. Jim Winter auto care are THE BEST.

5
RepairPal

This was a routine maintenance visit. I can always trust that the car will be thoroughly checked and needed service performed.

4
RepairPal

Was a good experience although what I really needed I didn't get do to my truck being to big for their racks

5
RepairPal

Everyone was professional and friendly.

5
RepairPal

Always great repairs/maintenance and customer service.

4
RepairPal

Very good service and follow up! Will definitely return for all of my servicing.

5
DemandForce

They are always great! Find the problem, or just maintenance, and give me options and all the answers. Great customer service and quick service.

5
DemandForce

I JUST ADORE GOING TO JIM WINTERS AUTO CARE...EVERYONE IS SO HELPFUL IN EVERY WAY!WE TALK AND LAUGH....UNTIL THE BILL KIDDING!!!!!!THEY ANSWER MY QUESTIONS WITH A PROFESSIONAL MANNER.....WHAT A GREAT TEAM THEY HAVE!

5
RepairPal

Good quality service

5
GooglePlus

They gave me a ride to and from my place after dropping the car off, which was pretty cool. I'm not sure how common that service is but it's the first that I've seen it.I took my car in because it failed emissions. They got my numbers down pretty low and even took it back to the emissions place for me, which was nice. A week or so later my car is doing just fine, no complaints here.

5
GooglePlus

Great staff and service! I live almost in Apache Junction and chose to have my Jeep hauled to JW Auto Care because of how honest and reliable the service is. They even worked extremely well with my schedule! Thanks Guys! I would recommend JW Auto Care to anyone!

5
RepairPal

OUTSTANDING!!!!...BUT IT IS ALWAYS OUTSTANDING !! LOTS OF 'TLC' !! THANKS TO ALL

5
RepairPal

I've never been to this auto shop before and went in distress after getting into a small car accident. Immediately Scott helped me out and had a calming way about him so I knew I was in good hands. The service was outstanding, quick, they didn't tell me fluff about my car and they ended it with giving me a rose . I will be back

5
RepairPal

I took the vehicle into the shop to get a tire repaired that had a slow leak. The people were very friendly and they did a great job,even checking all fluids and pressures

5
RepairPal

I've been going to Jim Winter for over 15 years. I couldn't imagine going anywhere else. Thanks to Johnny and his crew for always taking excellent care of my vehicles.

5
RepairPal

I am always extremely happy with the service provided to me! I know nothing about cars, but I always feel comfortable taking my car here because I know I will be taken care of and not taken advantage of. Since I was recommended here a few years ago, I've never been anywhere else when my car has an issue!

4
RepairPal

They gave me a ride to and from my place after dropping the car off, which was pretty cool. I'm not sure how common that service is but it's the first that I've seen it. I took my car in because it failed emissions. They got my numbers down pretty low and even took it back to the emissions place for me, which was nice. A week or so later my car is doing just fine, no complaints here.

5
RepairPal

I feel like they are honest and very good at what they do. I trust their evaluations.

5
RepairPal

Work was done on time. I'm satisfied.

5
RepairPal

Staff was very helpful as usual. My car was returned to me clean and running great!

5
RepairPal

I really like the service.. very professional people..

5
RepairPal

Excellent. Very personable, friendly and YOU WASHED MY CAR!! I would definitely return !.

5
DemandForce

The work performed was actually for my son's vehicle and I was impressed with their service and response as I was on previous occasions. They were very good at explaining the work that needed to be done as well as the order it should be taken care of, as opposed to simply wanting to upsell their service. Additionally, the work was completed in the time that was promised.

5
RepairPal

Work was very professional and respectful shot was clean.

5
RepairPal

Always a wonderful experience because the entire team is respectful, kind, and thorough in explaining needs. This particular situation was unique because all of the needed parts were not originally purchased. Also price doubled because of additional needs; obviously not because of them, just very inaccurate pricing originally. At the end of the day, I will always be a positive reference because they are consistent in their morals as a business.

5
RepairPal

I will refer my family and friends to have their vehicle serviced.

5
RepairPal

Great shop....I've been a loyal customer for 15 years!

5
DemandForce

Very professional,would definitely go back

5
RepairPal

Been going here for 2 years and with the type of service they provide I will continue to return for many years into the future.

5
RepairPal

The staff is always friendly and professional. My service was completed while I waited, and they gave me information on service that would need to be performed soon.

5
DemandForce

I've never enjoyed going to an auto shop, but I actually do enjoy every experience I have with JW. They are friendly, efficient, reliable, and honest. I waited there for about an hour yesterday. The waiting room is clean, comfortable, and stocked with drinks, magazines, and candy. I am so thankful to have found them a few years ago when I moved to Arizona. I will never go anywhere else!

5
DemandForce

Everyone there like Johnny & Scott are so helpful and pleasant to deal with!

4
RepairPal

Nice job

5
DemandForce

As always, their customer service is impeccable and they never do any work on my vehicle that I don't authorize first.

5
RepairPal

Nice and quick

5
DemandForce

Great service! Very friendly, prompt, and professional.

4
DemandForce

Great service

5
RepairPal

Always have a good experience!!! Love the flower!

5
RepairPal

We have been bringing our vehicles to JW Winter for over twenty years and we are very satisfied with the service we have received..

5
DemandForce

Service was excellent. They completed the work on time at the estimated price. They went over some problems that need fixing but there was no pressure to have it done by JWAUTO.The car was clean upon delivery. I have used them for over 20 years with pleasure

5
RepairPal

I appreciate the honest and reliable service I receive at Jim Winter Auto Care.

5
RepairPal

I was in a spot to get my fuel pump replaced that day and I had my truck towed in at 1:30 and they had me on the road at 4:30 I supplied my own pump and it was wrong they went out if there way to find the right one to get me on the road .I highly recommend your shop.with great appreciation you guys are great.

5
RepairPal

As usual, great service.

5
DemandForce

Very professional

5
GooglePlus

I love bringing my vehicle to JW Auto Care for my car service needs. Everyone is always so attentive and accommodating. I always feel like a true VIP customer when I leave especially since there's carnation on my seat after every visit.

5
DemandForce

Got an appointment quickly, was kept informed of diagnosis and necessary repairs, reasonable cost.

5
DemandForce

Terrific customer service, very detailed with repair cost and description. I wish I had known about them sooner!

5
DemandForce

I HIGHLY RECOMMEND JW Auto Care!! I was sent there by my old service adviser from a dealership whom recently retired and I trusted 100% with my car, and with me. He knows I am careful who I deal with due to the many auto repair employees and shops that will take advantage of you, if they can. I have a high performance vehicle I bought off the showroom floor 7 years ago. I don't trust just anyone with the maintenance/care of my car, just as I don't trust just anyone with my children. The issue...my engine started whining and when taking corners or turns the steering became loose and jagged...not what you normally feel in a car like mine. Immediately I scheduled an appointment with a totally different auto shop whom was supposedly reputable (not going to say any names, and because my car is no longer under warranty I did not call my old service adviser to begin with, big mistake) and left it for a day and night. They never heard the whining (I don't know how that is possible) and didn't know what I was feeling with my steering/turning. I was very frustrated, especially after spending $67.00 for them to tell me they had found nothing, yet I was still hearing the noise. I called my service adviser in desperation. He said JW Auto Care is the place to go and that Johnny and his staff know what they're doing, can be trusted, and are reasonably priced. He said he's known Johnny for a long time and stands by him, his company, and the work they do. Scott was the first person I spoke too...He was kind, listened to my issues, got me right in, and assured me they would take good care of me. From the moment I arrived to the moment I left the shop I knew I was in the right place! The staff is awesome...I worked directly with Scott and Marcus - and Johnny also introduced himself and was very kind. I believe employees are a direct representation of the company they work for, and they were all fantastic! They found the issue's almost immediately after I dropped it off, they told me the final cost for repair, and the wait time to expect. They brought me to work, and picked me up when my car's work was complete. My car was washed, and drives like it did the first day I drove it home from the dealership. They left a carnation with a thank you card in my car, as well. It's not one thing that makes JW Auto Care awesome, it's the many things big and small that shows they care about my car and about me as a customer. Thank you JW Auto Care, you just earned another customer for life!

5
RepairPal

Always feel very good and that they care about my satisfaction and that understand the work.

5
RepairPal

I appreciate the kindness of the employees at JW Auto Care, which is very important to me. I will always take my vehicle to JW Auto

5
DemandForce

The staff is helpful, accommodating and trustworthy. All repairs are discussed before work is done.

5
DemandForce

Great service! Very thorough. I would recommend to anyone in need of vehicle maintenance .

5
RepairPal

Excellent reliable service!

5
RepairPal

Professional, knowledgeable and an overall pleasant experience.

4
DemandForce

Everyone at JW autocare was helpful and friendly and kept me up to date about the status of my Jeep. My only complaint is that it took over a week for the radio experts they sent my radio to to determine it had to be sent out to the dealership; this was out of the control of JW autocare, as they could not control the lack of customer service provided by the unaffiliated radio shop.

5
RepairPal

I recommend JW Auto to all my friends. They do excellent work and never pressure you for extra services. I trust them with any job for my family's cars.

5
GooglePlus

I stumbled upon JW Auto Care via Yelp. Glowing reviews from many satisfied customers. I gave them a try and have been very satisfied. They're fast, professional and honest. Can't recommend them highly enough.

5
RepairPal

Johnny and the gang always take good care. 1998 jeep with 215,000 miles!

5
RepairPal

Had a great experience and will highly recommend. Thank you!

5
DemandForce

Wonderful job as always....

5
RepairPal

Johny Welker & Jim Winters have serviced my vehicles for the past 13 years and they have serviced my 2005 Ford Escape Hybrid that now has 474,000 miles on the original engine, transmission and Hybrid Battery. I attribute my accumulated miles to the attentive service I have received as a customer of Jim Winters Auto Care I will not go anywhere else for Service

5
RepairPal

Absolutely no problem! I am a long time customer and I plan to continue as such.

5
DemandForce

Very friendly, professional and very efficient.

5
RepairPal

Bravo! You guys do a great job! Telling all my friends to go there. THANK YOU!

5
RepairPal

Reputable shop with good customer service.

5
DemandForce

It's a pleasant old story of getting quality service,at a fair price, and being appreciated as a customer. I drive cars that are well maintained and have 100K + miles. I drive dependable cars because the service provided by JW AUto Care.

5
DemandForce

I dropped in unannounced because my car's window was stuck in the open position on a rainy day. They were able to squeeze it in and get it fixed in just a few hours.

5
RepairPal

The car is not sounding like a junker anymore! I always feel fairly certain that the car has been worked on carefully and if something does not feel quite right I know that Jim Winter's garage will make it right. I appreciate that received a call to let me know the cost of the last repair before it was done.

5
RepairPal

I always have a good experience.

5
DemandForce

Every time I go in to JW. I get treated like a professional everyone I go in to them. They are very intelligent and thorough and they give the ladies a flower! I always leave happy!

5
DemandForce

excellent as always

5
DemandForce

I always have a great experience at JW Auto. All of the people working there are very kind & thoughtful, seems to get better with each visit. They are very professional and courteous, even washed my windows for me and offered me a ride while I'm waiting. Just Great!!!

5
RepairPal

Great experience.

5
RepairPal

Excellent shop.

5
DemandForce

Excellent Service as always. Friendly staff.

5
Yelp

Fantastic service Fair prices, I been working with Johnny for over two years,We bring several cars there for regular maintenance , Jonny and his service team always have great service,It's truly hard to find a good mechanic that is fair and honest,, ask for Jonny,

5
GooglePlus

JW auto care is one of the most excellent mechanics I've had the pleasure of finding in my long history of knowing mechanics. They are timely, professional, communicative, and have an excellent working knowledge of a vast array of automotive technologies and maintenance practices. In my experience as a customer and automotive researcher I would highly recommend their services.

5
RepairPal

Great as always!

5
RepairPal

The staff were professional and friendly. They explained the service and repairs to be done in a clear concise manner. I appreciated that they treated me like a peer and not like a 'dumb female'. I've had other auto repairs where the staff talked down to me. Not here!

5
DemandForce

Totally pleased with the service, even had a ride home from the boss

5
RepairPal

Wonderful experience. I walked away not feeling confused and wondering if I was given he right information. Thank you!

5
RepairPal

Great work!

5
RepairPal

So glad I found you guys.

5
RepairPal

Very pleasant. Tell Jim to give his employees a raise!

5

Went in for an Oil Change! This was my second time at JW Auto, and once again, they were great. Car runs well and they provided me with a few things to keep an eye on for the future. Thank you JW Auto!

5
RepairPal

I plan to continue going to Jim Winter Auto Care in the future.

5
DemandForce

Terrific service. Provided warrantee coverage on defective parts at no cost.

5
DemandForce

What an unexpected experience! From the phone call to set up the appt until finish.... this was the BEST experience I have ever had. I feel SO happy to hVe found my car place !!!!!

5
GooglePlus

I wanted to take a moment to thank Jim Winter Auto Care for all of their help with my Chevy Equinox.Being a woman going to any garage I always wondered if the auto specialist was just telling me that specific things were wrong with my vehicle to take advantage of me and my lack of knowledge but not at Jim Winter Auto Care!! Johnny at Jim Winter Auto runs a clean, professional and honest shop. Since this is one of the few areas that I lack knowledge in to debate a repair man regarding the repairs being made I was very cautious but Johnny took the time to explain all the details to me and answered all of the questions that I had. Just like everyone else, my car is my life and I must make sure that it maintains it's reliability. When I picked up my car from Johnny at Jim Winter Auto Care everything that was wrong was fixed and my vehicle was in excellent condition. On top of making sure that all issues are resolved I love the personal touch that they give which is absolutely amazing. When I picked up my Chevy was ready with the keys in the door and there was a purple carnation on the front seat waiting for me. I have never had a auto repair shop do this for me before so it stands out in my mind and I left smiling. I highly recommend that anyone take their vehicle to be repaired at Jim Winter Auto care. You won't be disappointed!!

4
DemandForce

I appreciate the kindness & help that I received at JW Auto Care. They picked me up at my place which wasvery convenient for me.

5
DemandForce

We purchased a previously owned Lexus RX350 through AAA Car Buying Service. AAA had used Jim Winter Auto Care to check the car so we decided to try taking it there for maintenance. We have been happy with the service in every way: easy to schedule; courtesy drop-off and pick-up; thorough assessment of car and recommendations for maintenance; reasonably priced; efficient and courteous staff. Highly recommended!

4
DemandForce

Great service as always!

5
GooglePlus

It is difficult to find a repair shop that you can trust. I have found that with Jim Winter Auto Care. When a part needed to be replaced under warranty, they completed the repair immediately. I live more than 80 miles away and still feel comfortable having them repair my vehicle. I know it will be done correctly and at a fair price.

5
DemandForce

Fixed what I needed. Didn't creat stuff. Just fine.

5
GooglePlus

When my personal mechanic retired JW Auto care was recommended.They have been fair in price, great in service and stand behind their work.Honest work that I will drive across town for.

5

I went there for the first time, and it was great. Everyone was super nice and helpful. I’ll definitely be back

5
DemandForce

As always, good, efficient, friendly service.

5

Great crew, great facility/location and great service. They rock - Enough said

5
GooglePlus

I brought my car here today for the first time ever, based on positive online reviews. So glad I did. My car was ready before noon. Fast check out that included the results of their free inspection. Plus, they vacuumed out the car interior for me, which I didn't expect but very much appreciated. I'll be back!

5
DemandForce

My wife's car was in for an oil change. They (JW Auto Care's staff) spotted a slow oil leak from somewhere. They went through the diagnostic process even though there was a good chance that the actual repair would turn out to be dealership warranty repair.

5
Google

They did a great job of getting me in and out! They were patient and informative while doing extensive checks and measures on my car. I really was delight by their service!

5
Yelp

They did a great job of getting me in and out! They were patient and informative while doing extensive checks and measures on my car. I really was delight by their service!

5
DemandForce

Professional, explanatory and complete... as always!

5
GooglePlus

I have been using JW Auto for over 10 years now. I live in Avondale and bring my car to JW Auto because I trust the work that is done correctly and only if needed. Also they are very courteous when ased questions. And quick getting appointments set. I really appreciate you JW.!!!

5
DemandForce

I was able to easily get an appointment for the date and time I needed. The staff is professional, friendly and knowledgeable. I took my vehicle in for an alignment. The day before I took it in my "check engine" came on. Had them check that out too. Staff explained what would be done with the alignment and what it would cost. After the alignment was done they called me to explain what the check engine light was about and what the results of the inspection. Had to have a thermostat installed. They got everything done by the end of the day. They washed and vacuumed my car and brought it right up to the office for me. Staff did a great job in explaining what was done and what could wait. Nice to find a reputable shop close to my office that I can have confidence in..

5
DemandForce

Thanks for the great service!

5
Yelp

I have nothing but praise! I took car in for a check up before a long trip. I asked for tire rotation to be included. They said I didn't need one after checking everything out. It is a good feeling to be able to trust your mechanic shop. Very reasonable price for synthetic oil change.

5
Google

I've been going to this auto shop for a long time now. I've know the two previous owners and the current one, Johnny Walker. I'll tell you, he knows exactly how to treat customers and they do an amazing job for such a reasonable price. Anyone who has a problem with their car and is looking to get it fixed, should definitely take it to this shop. Never will you be unsatisfied.

5
DemandForce

All around great place to bring your vehicle for service. No BS just honest service.

5
GooglePlus

Johnny was very pleasant to work with, professional, and gave me countless options to fit the level of "fixed" i wanted to accomplish for my budget. I felt confident letting them handle the repairs on my 2008 Prius and would recommend them. Thanks again!

5
DemandForce

We recently brought our car in for repair of the air conditioning system. As usual, the job was done in a reasonable time and done well. Also, before the work was done, we were informed in detail about the extent of the repair and provided with a cost estimate that proved to be right on target. We are so grateful to have Jim Winter Auto Care and all of the friendly, knowledgeable employees there to rely on. Not only do they have the necessary professional skills, but an understanding of interpersonal relations, as well. We always feel that they are truly serious and caring about what they do, a rare commodity these days.

5
DemandForce

Five Star auto center with honest and affordable services.

5
DemandForce

Great team of employees!! Very courteous and very knowledgeable still haven't got my car fixed but I definitely will by you guys as soon as I get the finances LOL

5
DemandForce

Great service and friendly, honest staff!!

5
RepairPal

Always the best customer service!

4
RepairPal

Always friendly and you know the job is well done.

5
DemandForce

I'm a regular customer. The quality of service is technically the best I have ever had in 50+years of owning a car. Plus the people are just so professional. Everyone is treated as though you are the most important person in the world; it's nice. Jack

5
Yelp

My family and I have been going to JW Auto Care for over the past 10 years. The staff is always friendly, and helpful. Never feel like they are taking advantage of me. Always upfront and honest with their pricing. I will always recommend JW Auto Care!

5
DemandForce

As usual I received prompt and excellent service when I took my car to Jim Winter Auto Care for service.

5
GooglePlus

My family and I have been going to JW Auto care since 2004. Customer service is excellent, mechanics are top of the line. They always make you feel welcome and like you're family. I would refer anyone to JW Auto Care without blinking an eye.

5

We've been using JW AutoCare for 30 years & plan to continue. They are reasonable, professional & don't do work that isn't necessary. They have worked with us on payment. Love their clean office & personalized treatment. It's safe to leave your car in their hands

5
RepairPal

They always communicate what is needed to be done. The work is completed in the timely and efficient manner. Their customer service is far superior to any other shop I've used.

5
GooglePlus

Finding an honest and trusted auto shop is like finding your long term hair stylist; it's not an easy process but when you find them it's the best. Thier entire team made the dreaded car repair experience painless with their outstanding customer service. Everyone that I spoke with was very helpful and kind. They were honest about the work that they had done and they didn't try and push any unnecessary work to be added. I will recommend Jim Winter Auto Care to everyone I know because this is the place to go for an honest repair and for the most outstanding customer service out there! Thank you for all of your help with my Prius. I will be back next week with my husband's car for an oil change!

5
RepairPal

I was kept informed regarding the cost of the repairs and they were done promptly. I felt the charges were fair for the work done.

5
RepairPal

They picked up my car, did an oil change along with an air filter and cabin filter while I was at work. It was so convenient.

5
DemandForce

J W auto care always delivers excellent service. They are professional and polite. I would recommend J W auto care to anyone who is looking for a top notch mechanic.

5
GooglePlus

Excellent and Professional auto care! These guys are the real deal!!

5
RepairPal

Always friendly, timely, honest, and priced competitively.

5
DemandForce

Want The best care your car to Jim Winter auto care

5
RepairPal

Excellent, honest service.

5
DemandForce

Very happy with the service and it was a far price

5
RepairPal

I have my scheduled service done there. I also have repair work done there. I think they are competent and are very customer friendly and service oriented. They are a bit expensive but may not be out of line with their competition. I had control arms replaced to eliminate squeaking and groaning as the vehicle moves over uneven ground.

5
GooglePlus

Always happy with my services. Very informative. Always feel safe driving my car after every service. Been going to Jim Winter for about 3 years.Lisa

5
RepairPal

Always a great experience with these guys.

5
RepairPal

They did an excellent job on my car. They are very customer oriented and helpful.

5
RepairPal

We took our 2003 van in to have it serviced and checked out before we drove on our summer vacation for 4400 miles. Van ran like a brand new vehicle, never had a problem. Regular service from highly qualified techs goes along way in providing trouble free travel.

5
RepairPal

Johnny is always fair, friendly and knowledgeable, I have worked with him for about two years, he has gained my trust.

5
DemandForce

I can always count on the guys at JW to provide fast and honest care of my car.

5
DemandForce

Very professional customer oriented service.

5
GooglePlus

Professional, knowledgeable, friendly, and they really get the job done while completely explaining everything so you understand. I would definitely recommend to anyone looking for competent, honest auto service.

5
DemandForce

I have been bringing my car to JW Auto Care for several years now and have always received excellent service.

5
DemandForce

I am a retired lady and have been taking my cars to JW Auto Care for over 16 years now. The peace of mind I have from their work is priceless. They are highly reputable, dependable, and reliable when it comes to their ethics and workmanship. I highly recommend them! You will not be disappointed.

5
DemandForce

Have never been disappointed in bringing our car to you. No matter what problems arise you take care of it. Thank you so much for your awesome service. Would highly recommend Jim Winter Auto Care for their honesty and excellent work. Jerry R

5
Yelp

These guys are friendly, honest and trustworthy. I highly recommend them! They service both my car and my wife's.

5
RepairPal

Excellent service, very friendly, and no bull!!! These guys know what they're doing!

5
DemandForce

We continue to receive great service. We are treated as valued customers. These are the reasons that Sue and I continue to drive past five auto service centers so that car cars are serviced by the best tech's available.

5
GooglePlus

a full shop that can do everything your vehicle needs whether it's an import or domestic vehicle...I highly recommend👍

5
GooglePlus

I was very successful with the work they do on my car

4
RepairPal

They were great

5
RepairPal

The service was done efficiently as before. The garage provided me transportation as needed.

5
RepairPal

Frustrating that I asked for a 7a oil change so I could wait for the car and had to get a ride home to wait because I was the second person there and it would be twice as long as estimated. I appreciate the ride and them dropping my car to me and trust they are looking out for my best interests and willing to help me save money by prioritizing upcoming service items for me, though. I've recommended them to many friends. Johnny and his team are great.

5
GooglePlus

I recently had my truck repaired and serviced at J & W Auto Care. The superior customer service was shocking. They are true professionals & a most pleasant experience for me. They diagnose the customer's vehicle issues/concerns and quote the repair in old school honesty which is really hard to find anywhere (just try compare the repair price to the dealer's price hahaha).As a degreed mechanical engineer from Purdue University, West Lafayette, Indiana they are second to none. They fix the problem with no nonsense or padding the bill which is extremely rare now days. I drive my truck with confidence due to they give a complete inspection and leave nothing to chance.Thank you JW Auto Care!Ken Wade

5
RepairPal

It was great service and reasonable.

4
RepairPal

It was my first time at this shop. I was referred by another shop. The experience went well.

5
DemandForce

Wonderful as always! Thanks Johnny....

5
Yelp

No complaints. Called when they opened, got in 20 minutes later, Jeep was fixed by mid afternoon. They were very friendly, knowledgeable, and explained everything to me in detail.Very good experience all around. Highly recommended.

5
DemandForce

As always...stellar job!

4
RepairPal

Great service

5
DemandForce

Couldn't have been more pleased. Will be back, tomorrow as a matter of fact

5
GooglePlus

I have been a customer at JW Auto Care for 10 years. And I, literally, drive 10 miles one way to have our cars serviced there. The owner, Johnny, has always treated me with utmost respect. And Johnny holds high standards for all of his employees, that they, too, treat all customers superbly.I needed to go to the dealership to have something repaired that was under warranty. Johnny reminded me that the dealership might suggest unnecessary repairs. He advised me to bring the repair list to him. At that time, he pointed out that some repairs really did not need to be done. He had every opportunity to go ahead and say, "yes you should have this serviced." I would've had two mechanics telling me I needed something. And therefore would've been more likely to believe that the work needed to be done. But Johnny is always honest with me.This shop is clean and organized. And everyone is hard-working. You are welcome to wait for your car where you can notice how well employees are treated and how well they get along. When I am there for regular service, they are nice enough to take me to a local restaurant where I can wait with my laptop and grab a bite. When I am ready to leave, I am given a comprehensive list of all items looked at, Items that received attention, and items of concern that might need attention in the near future.I would highly recommend JW auto Care for all your automotive needs.

5
RepairPal

I've never had anything but the best service.

5
Yelp

My first experience with JW was out of desperation. My car did something crazy and I was scared and they were near my work. They fit me in same day. Although they couldn't find the problem, they provided me with information on what it could be (and didn't speak down to me or make me feel stupid to be a woman) and checked my car's fluids and brakes. I went to pick up my car and was not charged at all! My car did the crazy thing again 3 days later (they warned me it would likely happen again, told me how to temporarily fix it so I could drive, and said that hopefully the computer would catch it the next time so they could fix the problem). I called today and they fit me in AGAIN same day, did some research of their own about the problem, explained what it is and how much it will cost, and then sat on hold for 30+ minutes with my extended warranty company to get the work covered. My car was fixed SAME DAY. I moved to Arizona four years ago and until the other day hadn't found a competent, capable, caring auto place like I used to have back home. I HIGHLY recommend JW to everyone.

5
RepairPal

Fantastic service. Friendly staff. Timely repairs.

5
Google

5
Google

5
GooglePlus

I have been doing business with this company for 25+ years and all I can say is: GREAT! No issues whatsoever. If ever a problem did occur, it was quickly resolved and fair for both sides. They are very professional and courteous, understand the customer's needs, have competitive pricing and really do go the extra mile with no "upselling". Their diagnosis' are thorough and they recommend what needs to be done, but the ultimate choice is yours! Great customer service, great technicians and just a wonderful place to do business. Would highly recommend and wouldn't go any where else! Mike P. Scottsdale

4
RepairPal

This place was great! First time using this shop and they really made me feel like a long time customer! I even got a flower when I went to pick up my car! Only downside was that it was kind of expensive but not outrageous. Overall if they were closer to my house I would probably use them for everything!

5
RepairPal

Excellent service

5
RepairPal

Excellent service and communication

5
RepairPal

Everything was done in more than a timely manner. Very professional, job well done. Have never had to return for the same problem, always repaired right the first time.

4
DemandForce

Courtesy, respect, honesty, experienced mechanics. That has been my experience at Jim Winter Auto Care for several years. I recommend them. -- Joyce Horky, Scottsdale

4
RepairPal

Good service and work was fine

5
GooglePlus

These guys are the best! The customer service is outstanding. Their prices are fair and reasonable. I trust Jim Winters through and through. They are efficient and caring. They go the extra mile and beyond for their customers. I have been taking my car there for several years and not one employee has ever wavered in the quality of service provided. This time they cleaned my car so well that for a minute I truly thought I had taken the wrong car! My mom also took her car there for years. I always appreciated them taking such good care of her. I would HIGHLY RECOMMEND Jim Winter Auto Care to anyone. Thank you Jim Winter Auto Care!

4
RepairPal

Performed some needed maintenance work and also did some repairs under warranty for parts that failed prematurely. Gave my dusty, dirty, old truck a nice cleaning, too!

5
RepairPal

All went as I expected = work was done in a timely fashion. Staff was helpful and friendly.

5

Scot took exellent care of our car and gave service that exceeded expectations. When I received the quotes they were within fair market range. In my recent experience this week, everything was covered under warranty and my better half was picked up from work and the car was washed; this made my day yesterday. I will be retained as a customer going forward, the prices are not the most expensive at all, I'm betting I could get it done cheaper, but JW gives good peace of mind that the work will be done the right way, the first time. I went to a competitor previously and the work was diagnosed wrong and created a pretty big head ache, so thanks JW Auto Care for helping us when we really needed it.

5
DemandForce

Great personalized service!

5
DemandForce

We are regular customers. The guality of technical service is the best we have received in 50+year . We are treated as if we are their most important customers; it's really nice.

5
DemandForce

they always seem to find something else that needs to be repaired, and it always costs a little more than I thought, but I'm glad they have found these items (and I don't have to worry about it in the near future). The work is excellent, and Scott was very informative, friendly, and professional.

5
DemandForce

They are the best. Will accommodate you the best they can and provide a ride to work if needed.

5
GooglePlus

I recently had my car repaired and serviced at J & W Auto. The superior customer service exceeded my expectation. Their attention to detail and willingness to accommodate my schedule made it a pleasant experience for me. When my car was returned to me, not only was it repaired, but I found it in cleaner condition, with a flower sitting on my passenger seat as an added surprise. I would absolutely refer this auto repair shop. They definitely go "above and beyond".

5
DemandForce

This was my second visit for maintenance service on my vehicle. The staff was professional and polite, the service was done quickly, and they gave me a full report of what was done. They also informed me of what needed to be replaced and what the cost would be prior to doing the work, which I really appreciated. This is a great company to work with.

5
DemandForce

Great job as always.

5
DemandForce

When you want the best care for your vehicles go to: Jim Winter auto care.

4
DemandForce

Wonderful and friendly staff. I felt like I was in good hands. They drove me to and from work even though I have odd hours. Scott even showed me how they reset the oil light so if it ever needs to be reset, I can do it myself. When everything was done, I got in my car to find a pretty, red carnation laying on the passenger seat. The windows and seats were all clean. I just wish I knew about them sooner.

5
DemandForce

My older pathfinder had a difficult to diagnose problem which the staff at Jim Winter successfully diagnosed and fixed. I was very satisfied with the result.

5
GooglePlus

An outstanding shop for sure. My vehicle was involved in an accident and after the body work was complete there were still some mechanical issues. Johnny was tasked with finding and fixing all problems associated with the accident and he certainly did. As a worker of the auto industry, I know the working of a good shop, and I can tell you Jim Winter's is top of my list. Not only did he fix all the concerns pertaining to the accident, he and his team of skilled professionals fixed them correctly. Instead of just throwing parts at my truck without diagnosing it, he traced to problems and replaced the correct components. Definitely a shop I would recommend and bring my own vehicle to when I'm too lazy to work on it myself!

5
DemandForce

Great job. Finished the work right on schedule. Looking forward to getting another 100K miles with my new timing belt!

5
DemandForce

The service here is, as always, great! The repairs on my vehicle were done in very resonable time frame. Repairs seem to be without fault, car is running fine and customer service is excellent. I shall continue using J.W AUTO CARE for future service on my vehicles. Excellent!!

5
DemandForce

Great customer service. They sure explain things well. Any questions you have they will answer with full detail. I would say they are just a little bit more pricey than some places, but they do their job the best.

5

I am happy to have been told about JW Auto- the staff was all so nice and helpful- They got me in and out and were so convenient- even picking up my car and fixing my car while I was working- I am so thankful to have a place and staff like JW auto that I trust and will recommend.

5
DemandForce

Always great, friendly service!

5
GooglePlus

Very professional and all are super friendly. They have comfy waiting room with coffee and bottled water. I loved the explanation of every item on the bill.

5

Great service. Honest company. I will continue to take my vehicle here for all my repairs and oil changes. Thanks

5
Yelp

Best auto repair shop experience I have ever had. I am usually really intimidated by taking my car to a repair shop but not here! I feel 100 percent comfortable with these guys. I have taken my car and my son has taken his car as well for service. Each time they do like a 40 point check on your vehicle. They do not call you and say that you need to purchase unnecessary things and try to upset you. I know if they tell me something is wrong it's really wrong. I appreciate this so much. And every time I take my car in they ask me if I need a ride and there is always a fresh flower waiting for me in my car. They are the best!

5
RepairPal

They take care of their clients the way automotive shops should take care of their clients.

5
DemandForce

Thorough mechanical attention done in timely manner by courteous and knowledgeable personnel. All who work there are pleasant and the charges are reasonable. I appreciated the dusting of the interior and a clean windshield. And...thanks for the flower! Nice touch!

5
DemandForce

I have driven older cars most of my life. As such, I have had to deal with maintaining these cars so that they are as dependable as newer cars. Jim Winter Auto Care is a great resource for car maintenance. You get timely service, skilled techs working on your car, and treated as though you are the most important person in the world. Best I've ever worked with..

5
DemandForce

Fabulous as always! Thank you for the shuttle ride.

5
RepairPal

They always fix my auto problem in a timely manner.

5
RepairPal

Excellent results on my car.

5
RepairPal

My mechanic, Ramon knows my vehicle since he normally is the only one who works on it. All of the staff is extremely personable, professional and knowledgeable. Johnny is the best. Their repair work is top-notch. They explain everything up front and do not do un-needed repairs. They make recommendations based on what they find and compare records from previous visits.

5
DemandForce

Fast and informative, stay around will be back!

5
DemandForce

perfect

5
GooglePlus

So good I loved it

5
RepairPal

Fast, Friendly, and most important KNOWLEDGEABLE.

5
RepairPal

I BELIEVE THEY ARE RELIABLE, HONEST AND TRUSTWORTHY.

4
RepairPal

They are the best!!

5
GooglePlus

I've been going to this auto shop for a long time now. I've know the two previous owners and the current one, Johnny Walker. I'll tell you, he knows exactly how to treat customers and they do an amazing job for such a reasonable price. Anyone who has a problem with their car and is looking to get it fixed, should definitely take it to this shop. Never will you be unsatisfied.

5
DemandForce

As you know, we added two new control arms in the rear and realigned the wheels to the tune of $700. I'm sorry to say it still squeaks and groans when driving over an uneven surface. The service was fine as always.Stan

4
RepairPal

I always feel comfortable & they are very knowledgeable about your specific needs, & your vehicles needs.

5
DemandForce

Johnny was amazing at providing us with options to choose from. We trust their advice and will bring our other car there too. Thanks for the great service and care.

5
DemandForce

Everyone was so friendly and willing to help out. They provide a complimentary chauffeur service if necessary back to your home or work so you can continue about your day. They picked me up in my car as a chauffeur service and made sure everything was working properly. Then throughly went into what they fixed with my car and made notes of what was an issue, but could wait to be fixed. They left a pack of Altoids with me as I left as a thank you and I was very pleased with them. Would recommend to anyone needing car service.

5
GooglePlus

J W Autocare found and fixed two oil leaks on my 2007 Pontiac on July 15, 2016. I have all of my car care done there because I think the charges are reasonable and I am convinced they are honest. They always do a good job of keeping me informed of progress and cost.

5
GooglePlus

I've been taking my cars to Jim Winter Auto for a few years now, and they are always timely, courteous, cost-effective, and explain what you need and why, but don't try to sell what you don't need. I would recommend to anyone.

5
RepairPal

They do a good job and the pricing is fair.

5
DemandForce

Great service, personal attention, reasonable prices!

5
GooglePlus

Need a mechanic? Your are in the spot Jim Winter Auto Care is a great, very professional shop. Very trustworthy and honest. They have shuttle service. For me they are my #1 shop to take my cars.

5
RepairPal

They have always been honest and given me the best options for my car needs. I would not hesitate to recommend them to my friends.

4
RepairPal

Great service.

5
DemandForce

Great service, fair prices!

5

JW Autocare is the BEST! Been going there for 40 years and plan to keep coming back for another 40! Thanks Johnny!

5
RepairPal

I have been going to Jim Winters for about 25 years and have never been anything but thrilled by their service.

4
RepairPal

Staff nice, honest and repairs are done correctly.

5
RepairPal

They diagnose and correctly repair.

5
Yelp

Absolutely the best! My car had several different repairs that I had been putting off for awhile. Not all shops work on VW's. Luckily my office was only a few miles away so JW Auto Care was able to come pick up my car and bring it back to me when they were done. They took the time to go over each concern, sent me pictures of the repairs needed and offered to show me the the new and old parts. This is a friendly, family owned shop that goes above and beyond to satisfy their customers. Their prices are fair and if you're only a few miles away, they even provide transportation. No matter how small or complex the need is, I highly recommend this shop. Johnny and his team will take good care of your vehicle.

5
DemandForce

I think you guys are great, and were highly recommended by a fellow employee.

5
RepairPal

Problems with my car were explained, solutions were explained and I decided to have recommended work done. Work was completed promptly.

5
RepairPal

They are always pleasant and perform wonderful work. I know I am safe to drive after he has done work on it.

5

Great service! I have been using JW for years and their service is always very professional!

5
GooglePlus

I have trusted the Jim Winter Auto Care team with the maintenance and repair of many vehicles for more then 20 years. They not only take great care of the vehicles but they are honest, up front, and considerate when communicating with the customer. The detailed inspection that they provide with each maintenance allows you to prepare for upcoming wear and tear work to be done without the shock of "it needs to be done now". Thank you Jim Winter Auto Team for all you great work over the years.

5
Yelp

Phenomenal! This is the best experience I have ever had with an auto repair shop... Hands-down! Johnny, and the rest of his staff we're all helpful, courteous and all around great guys. They were not only great detectives in determining the problems with my vehicle, but explained the repair in detail so I could understand what needed to be done to repair the vehicle. If you ever need and honest, Awesome repair shop, check out Jim Winter auto care... you'll be glad you did! Thank you, thank you, thank you... A very happy customer... Cliff

4
RepairPal

Quick service, good price.

5
DemandForce

You have been servicing my car for several years and I am always pleased with not only your work, but also with your professionalism and conservative maintenance recommendations and follow-up.

4
DemandForce

Hello, I appreciate the kindness of the staff and the rides they offer to and from my home while the repairs are done on my truck, very professional. I will continue to take my vehicle to Jim Winter Autoand recommend them to my friends & family.

5
GooglePlus

My husband and I have been using JW Auto Care for over 10 years for all our car services. We have always received outstanding customer service. Would never take our vehicles anywhere else.

5
RepairPal

Good service, knowledgeable staff.

5
DemandForce

I can always count on the guys at JW to provide fast and honest work.

5

JW Auto Care definitely delivers 5-star service. I have always been super happy with the care they put into my old baby to keep her running purrfect for me. They also keep me budgeted for upcoming expenses I could have so I can make sure there are no surprises! ANNNDDDD they leave a flower in your car when you pick it up. Always puts a smile on my face! Thank you Johnny and your expert team!

5
DemandForce

I feel so thankful to find an honest, reliable auto care company who went above and beyond to explain to me exactly what my car needs.

5
RepairPal

Johnny and his crew are amazing!!

5
RepairPal

I love Jim Winter Auto Care.

5
RepairPal

I have used this facility for years and have always had top-notch experience from start to finish. They are reliable, honest and trustworthy.

5
DemandForce

Great customer service. The complimentary ride from the shop to my house appreciated.Always quality work done on my car.

5
DemandForce

JW Auto Care is always awesome!

5
DemandForce

Excellent service and knowledgeable staff

5
DemandForce

I was pleasantly surprise with the service I received at the shop.I dropped in with no appointment, after I googled "nearest car service" for a battery replacement. They took care of it right away, when I got my car back with a new battery, it had been washed and inside vacuumed, with a flower and a thank you card on the passenger seat :DWhat a nice way to treat a woman in a car shop were we usually don't like to hang out.I posted a picture on my Instagram ; )

5
GooglePlus

I know there is a lot of mechanics out there but finding one that you can trust is hard, thats why I recommend you to go to Jim Winters Auto Care.

4
DemandForce

They were quick to repair our fix and were true to their word about staying in contact with us

5
DemandForce

They fixed the problem and stayed with the quote on the price, there was no surprises, Staff was professional and personable, I will be a returning. Customer with my car needs.

4
DemandForce

Very attentive- they listened and did good follow up. However, I did have to take the vehicle back for the same issue, but they were apologetic and took care of the issue. I've had this situation with other shops (other vehicles) through the years and it was not always a pleasant experience. JW's service was exceptional. I would definitely recommend them to friends and family.

5
DemandForce

Great service in a timely manner.Very knowledgeable with repairs and preventAve maintenance.

5
Yelp

Finding an honest and trusted auto shop is like finding your long term hair stylist; it's not an easy process but when you find them it's the best. Thier entire team made the dreaded car repair experience painless with their outstanding customer service. Everyone that I spoke with was very helpful and kind. They were honest about the work that they had done and they didn't try and push any unnecessary work to be added. I will recommend Jim Winter Auto Care to everyone I know because this is the place to go for an honest repair and for the most outstanding customer service out there! Thank you for all of your help with my Prius. I will be back next week with my husband's car for an oil change!

5
GooglePlus

Great customer service

5
GooglePlus

Ive been going to Jim Winter for some years now and i can always depend on them to tell me the problem or explain to me what needs to be done and i can rely and trust that they are looking after my best interest. I'm a widow so i need to have a car repair place i can trust they are always courteous friendly and finish when they say they will.

5
GooglePlus

Best repair shop. Johnny and his team are very trustworthy and are really honest about what needs to get done and when. They are just all around good guys and I will come back year after year.

5
DemandForce

I received prompt and helpful service. I plan to continue to use Jim Winter Auto Care for my car service.

5
DemandForce

They fit me into a full schedule then diagnosed the problem efficiently and fixed the problem.

5
DemandForce

As always the Team at JW Auto is wonderful to work with.Johnny, Scott and all the rest of the guys there are top notch. We have 3 vehicles that are now getting on in miles and they help us keep good tabs on what needs to be done and when. There isn't up-selling services, if one of our cars can make it to the next service visit, they let us know it up front. Makes it easier to swallow when we do have to deal with some of the bigger ticket items. I don't recommend normally but I absolutely do when it comes to JW Auto!

5
GooglePlus

They did a great job of getting me in and out! They were patient and informative while doing extensive checks and measures on my car. I really was delight by their service!

5
DemandForce

Honest, good people.

4
RepairPal

Better than most.

5
RepairPal

The are honest, fair, and convenient.

5
DemandForce

Same excellent service I've had with them for 40 years.

5
GooglePlus

I have been taking my truck to Jim Winter Auto Care for a few years now & will continue to do so. I'm very impressed with the kindness of the staff & the fact that they offer me rides to & from my home while they do the repairs on my truck is very much appreciated. They are the Best!

5
DemandForce

Very helpful, informative and gave me options. Drove me to where I needed to go, very clean and genuine interest.

5
GooglePlus

I have been taking my car to JW Auto for Years. I am very happy with the service and the Special care that they take with all their customers. Thank You JW Auto.

5
GooglePlus

These guys were awesome, I had a rush schedule on my Lexus and dropped it off at 7:00 only to receive it back fully washed and fixed up later that day and ready to use! Thanks again Johnny, you guys were the great.

5
DemandForce

Our family relies on JW AutoCare for all of our automotive service needs, They provide fast honest service at a fair price. Johnny and his crew are always warm and welcoming and we appreciate their great customer service.

5
DemandForce

Quick, knowledgable, awesome

5
DemandForce

Great service as usual!

5
DemandForce

The service was great as it always is. When I leave my car for service I am always confident it will be done as I expect and if there are any other needed repairs they always call and explain what is needed and costs. I would recommend and have to others for service. They treat me like family - keep up your great service. Thanks, Miriam

5
DemandForce

Always going above and beyond. So very helpful. Wouldn't take my car anywhere else

5
RepairPal

They are great.

5
RepairPal

Excellent service and crew.

5
DemandForce

Every aspect of the service is great. Making the appointment is easy whether it is online or on the phone. All the staff is knowledgeable. They provide the status of vehicle and only recommend service when it is an appropriate time to take action. When you pick up your vehicle there is a thank you card and either a box of Altoids or a carnation. I drive away with a smile on my face.

5
DemandForce

This is the local car shop that I've been looking for since moving to AZ. Fair prices and good honest service.

5
DemandForce

Very good service and professional staff

5
DemandForce

Wonderful service.Checked everything, runs like new, even cleaned the car ,made it sparkle like new. Highly recommend.Very nice people.

5
Yelp

I wanted to take a moment to thank Jim Winter Auto Care for all of their help with my Chevy Equinox.Being a woman going to any garage I always wondered if the auto specialist was just telling me that specific things were wrong with my vehicle to take advantage of me and my lack of knowledge but not at Jim Winter Auto Care!! Johnny at Jim Winter Auto runs a clean, professional and honest shop. Since this is one of the few areas that I lack knowledge in to debate a repair man regarding the repairs being made I was very cautious but Johnny took the time to explain all the details to me and answered all of the questions that I had. Just like everyone else, my car is my life and I must make sure that it maintains it's reliability. When I picked up my car from Johnny at Jim Winter Auto Care everything that was wrong was fixed and my vehicle was in excellent condition. On top of making sure that all issues are resolved I love the personal touch that they give which is absolutely amazing. When I picked up my Chevy was ready with the keys in the door and there was a purple carnation on the front seat waiting for me. I have never had a auto repair shop do this for me before so it stands out in my mind and I left smiling. I highly recommend that anyone take their vehicle to be repaired at Jim Winter Auto care. You won't be disappointed!!

5
DemandForce

I was very impressed with the staff there. The gentleman who worked on my vehicle was attentive and did not stop until the problem was found.Highly recommend to others!

5
GooglePlus

Great staff of people and the service and work is excellent.I've been coming to Jim Winter about 7 years and have not had a bad experience.

5
DemandForce

We are so delighted to have found this shop. We were very positively impressed from the moment we made the first phone call and spoke with Scott, who really listened to our explanation of the problems, and even at that early stage, made some tentative diagnoses of them. When we dropped off the car, we were struck by the very clean, orderly condition of the office and shop, and by the friendliness and attentiveness of everyone we encountered. As soon as the final diagnoses were made, Scott called us and gave us the estimate, which was reasonable. The repairs took longer than anticipated, but we really didn't mind. The mechanics kept the car a little longer in order to thoroughly test it, and we appreciated that. The car is now running great, and we are getting ready to take our other one into them very soon. I wouyld recommend this shop without reservation.

5
DemandForce

I must say that the service that J.W. care delivers is top notch. They are first professionals an very knowledgeable, respectful, nice, helpful. The facility very clean an tidy. I recommend this auto care to every one.They will do all my maintenance from now on.

5
DemandForce

job done in a timely matter. Worst case scenario was avoided, and appreciate the honesty. thanks for the ride home as well

5
DemandForce

Excellent, as always!

5
DemandForce

john very informative on all my options, and very detailed. Gave me a ride home while service being performed, which was nice. It was my first time there after being recommended by a friend, and will continue my service needs there.

5
DemandForce

Johnny was awesome (as usual)---helpful and great at explaining what's going on with my car!

5
DemandForce

I will ALWAYS return to Jim Winter Auto Care for my major car repair/maintenance needs. I live a good distance away from the shop, but I WILL CONTINUE to return. I consistently receive fantastic, friendly and honest service from ALL of the service advisers, as well as quality service from the mechanics. I also consistently continue to be treated like I am an important customer that the employees care deeply about. Thank you, as usual, to ALL of the Jim Winter Auto Care employees! Thank you especially to Angela and Johnny for taking care of me, and my beloved vehicle!

5
DemandForce

Always courteous, timely, honest, and affordable!

5
DemandForce

As Always A great experience! Work is always done with great quality. JW is always willing to work wth you, never any pressure to sell something.

5
DemandForce

Johnny and the JW Auto team were the second shop I spoke to and brought my vehicle to. I feel they diagnosed my car honestly and fairly. The other shop wanted to jump to a transmission replacement after reading a few engine codes that said it was overheating, but Johnny and the team went a more common and less costly route first: flushing the broken down transmission fluid and replacing a gas cap that was known to be a problem for my vehicle which the other shop hadn't mentioned. Now my car has 12 fresh quarts of tranny fluid and its running great without the check engine lights coming back on. If I have any future needs I'll be calling JW first. Thanks all!

5
DemandForce

I have had JW Auto Care work on both our cars. One was warranted work and the other was paid out of pocket. In each case the estimates were right on, and the work was started immediately with cars returned to running order in 48 hours.We received rides home from drop off, in one case, the car was returned to Sue's work location. We were kept posted on progress and treated with a level of respect and support that was way above our expectations. JW Auto Care is a go to place for major repairs. Their technical level of skills is as good as their people skills.. Jack

5
DemandForce

Exceptional as always!

5
GooglePlus

I am new to the area and they took the time to thoroughly check over my vehicle to establish a baseline, in addition to completing my maintenance requests. Very fair pricing. Talked with some locals while waiting in the shop and they are loyal customers of over a decade. I will definitely be going back!

5
GooglePlus

For 20 years now, I have been taking my car(s) to Jim Winter Auto Care, for all types of service. Whether it is for regular maintenance or for something more involved, I have always had a great experience with the company. The staff are always helpful and pleasant to work with. All repairs that need to be completed are spelled out for me in detail. Nothing is hidden and nothing unnecessary is done. I would highly recommend this company to anyone who needs a good, honest mechanic!

5
DemandForce

Everything was taken care of to my satisfaction! and even came in at a lower than quoted cost. I like that!

5
DemandForce

great service, great customer service!

5
DemandForce

Great price with great service. I was shown the faulty car part that needed to be replaced and was told why it needed to be replaced. Will be back!

5
DemandForce

Staff was friendly and polite as always, and car was returned in tip top shape!

5
DemandForce

Knowledgeable, friendly, and courteous.

5
DemandForce

We feel very fortunate to have found Jim Winter Auto Care. All of the employees with whom we have interacted there have been remarkably professional and knowledgable. Perhaps most important, without exception, they have demonstrated a genuine attentiveness in learning about and understanding the problem at hand, and subsequently, an exceptional ability to detect, analyze, and resolve the problem. I would recommend them without reservation.

5
DemandForce

I trust all my vehicle maintainance. Always professional. Great service, great prices.I refer all my clients.

5
GooglePlus

Sincere thank you to Angela for your interest and great help in getting my air bags done at the dealership. You Went Out Of Your Way To Help Me,It Wasn't A Part Of Your Job AT J. Winter For That And Your Kindness & Help I Am Sincerely Grateful Thank You SO Much!John K.

5
DemandForce

We purchased our used Lexus RX350 through the AAA Car Buying Service and learned that AAA had used Jim Winter Auto Care to check out and service the car before resale. We figured that if AAA Car Buying Service trusted Jim Winter Auto Care we would give them a try. We haven't been disappointed. When we take the Lexus in for service, it is thoroughly evaluated and needed service/repair recommended. We feel that we can trust the advise given and the Lexus continues to drive like a dream. Jim Winter Auto Care is extremely customer service oriented. Scheduling an appointment either by phone or on line is very efficient and they happily take you to nearby locations and pick you up. All in all, we have had nothing but positive experiences with Jim Winter Auto Care.

4
DemandForce

The folks at Jim Winter Auto Care are always friendly, helpful and courteous. Great job guys!

5
DemandForce

excellent job

5
DemandForce

The service, knowledge, and hospitality here is in my opinion second to none. If you need your vehicle serviced take it to Jim Winter, you won't be disappointed!!

5
DemandForce

from pickup to delivery...everything was perfect

5
DemandForce

As always I am grateful for a company I can have confidence in.They do their job in a manageable amount of time, at an affordable price and in an un remarkably clean environment.This time they even cleaned the inside of my car, which was deplorable, as well as the outside.I really appreciate JIM WINTER AUTO CARE.

5
DemandForce

Excellent service always are family has being using them for over 25years

5
DemandForce

good work as always

5
DemandForce

Always can trust when they say I need work done and know that they are not overcharging.

5
DemandForce

Courteous, professional, got my service done in the time they promised.

5
DemandForce

As always- awesome service. I've been going to Jim Winter's for more than 10 years. I've trued other places because I got a coupon or they were having a deal.I can tell you that I won't go anywhere but Jim winter's. Fair prices, outstanding customer service and excellent car care I also appreciate that they care about their customers' safety. Thank you every one at Jim Winter!

4
DemandForce

I had a very nice response in taking my vehicle to Jim Winter, very professional the technicians from the counter to the mechanics that did the work. Thank you so much.

5
DemandForce

As always J.W. Auto care has come through with flying colors with auto care and customer service. Excellent place to take your vehicle for service.

5
DemandForce

My car had several different repairs that I had been putting off for awhile. Not all shops work on VW's. Luckily my office was only a few miles away so JW Auto Care was able to come pick up my car and bring it back to me when they were done. They took the time to go over each concern, sent me pictures of the repairs needed and offered to show me the the new and old parts. This is a friendly, family owned shop that goes above and beyond to satisfy their customers. Their prices are fair and if you're only a few miles away, they even provide transportation. No matter how small or complex the need is, I highly recommend this shop. Johnny and his team will take good care of your vehicle.

5
DemandForce

Awesome and professional as usual, I won’t take my car anywhere else.

5
DemandForce

As they have for me the last 20+ years, Jim Winter handled my car issue quickly and professionally. Complete satisfaction!

5
DemandForce

I would like to thank Jim Winters and all the crew at Jim Winters Auto. Their level of professionalism , caring and the extra effort they put into making my experience is one that I'll return for. I believe they went above and beyond what most shops would do. They took not shortcuts in getting my vehicle back on the road. My experience left me with a sense of confidence and satisfaction. When I arrived to pick up my vehicle, they had also washed and vacuumed it. I will refer Jim Winters Auto care to my family and friends...see ya next time! Thanks.Pam

5
DemandForce

Fast, friendly, service. Highly recommended

5
DemandForce

Very professional. Able to accommodate schedule.

5
DemandForce

Have been a customer of JW Auto Care for years. Have always been happy with service and treatment. If anything, servce has improved. Repairs have only been implemented if needed. I have complete trust in their reccomendations. Washing the vehicle before returning it to me was a real pleasant surprise and a welcome touch to their service. Auto dealers do this and I always appreciated it. The mints left on the console was also a nice touch. Doing a great job, Johnny! We live near Flagstaff now but will try to time our service for when we are down here.

5
DemandForce

I'm a new customer to Jim Winter Auto Care and the service I received was excellent! I look forward to having both of my vehicles serviced regularly with them in the future.

5
DemandForce

I received prompt and excellent service as I always do at Jim Winter Auto Care.

5
Yelp

I first took my Civic to the Honda dealership when it needed service. After receiving one of the most laughable quotes I've ever seen (I know dealerships are bad, but this was worse than gouging), I drove it off the lot and took it over to Jim Winter.Besides fixing the problem that caused the car to need service in the first place, they also took the time to check over everything that the dealership had quoted. Surprise, almost none of it was necessary. They promptly completed the services it did need and charged a fair price. Clean office, nice garages, very friendly staff. When I got in my car, they had vacuumed my mats and left a flower on my passenger seat with a thank you card! This level of service is seldom found in this day and age. I can't recommend them highly enough.

5
DemandForce

Great friendly service!!! I was in and out for my oil change in less than an hour.

5
DemandForce

Customer service is excellent and work was completed in a timely manner. Honest and fair.

4
DemandForce

I'm a new customer so its a bit too early to tell. My first experience was positive. Prices seem a bit high for a smaller shop, but perhaps the quality of the work will make it worth it. The service was great, very friendly and helpful people. I'll go back.

5
DemandForce

I first came to see Jim Winter when he had a service station on the corner of Osborn and Scottsdale Road in 1975. 40 years later, I'm still a satisfied customer! Johnny and the great crew at J.W. are simply the best. Exceptional skill, honesty, courtesy and genuine caring have kept me and my family coming back year after year. Thanks J.W. Auto Care!!!!

5
DemandForce

Always going above and beyond.

5
GooglePlus

Strongly recommend - very skilled mechanics and fair pricing. Excellent diagnostic ability and your vehicle problems/issues get corrected/fixed the first time. This is a very honest and reliable car repair service.

5
DemandForce

I have been going to Jim winters for 2 years now. their service has bee always 1st class . They are always courteous and give an give great service. I would highly recommend them. Harry Huffman

4
DemandForce

Repaired auto AC promptly, hopefully will hold up. Courteous. A bit pricey.

5
DemandForce

This was my first time at Jim Winter Auto and they were all great. Although I got some bad news about my Corolla (needed an engine replacement) they were very thorough and made sure I knew all of my options. Each person that I spoke with was very nice as well. I will definitely go back when I need maintenance or have car trouble in the future!

5
DemandForce

I love Jim Winters! I trust them without reservation, they do quality work, they are efficient, they're really nice and soooo easy to work with. Their prices are fair and reasonable. They do the extras (and more) - offer transportation, always a thank you card with a little something and this time, my car was so clean and spotless that for a minute I truly believed I had taken the wrong car!They ARE THE BEST!

5
DemandForce

I am new to the area and they took the time to thoroughly check over my vehicle to establish a baseline, in addition to completing my maintenance requests. Very fair pricing. Talked to some locals while waiting in the shop and they were loyal customers of over a decade. I will be going back!

5
DemandForce

I can always trust my car will get the best care at JW Auto Care. They never steer me wrong.

5
DemandForce

I was impressed with the Respect & Kindness of the staff. Also, the patience of Johnny.

5
DemandForce

Excellent service, as always!

5
DemandForce

JW always does a great job on my car. I feel confident they keep my car at its best.

5
DemandForce

Fast Service

4
DemandForce

Turned out to be more than I expected.Johnny kept me informed during the challenging process and kept the vehicle until he was satisfied. I would recommend this shop to anyone-.

5
DemandForce

Thank you for the great experience regarding the "check engine light "on my Mercedes. Angela gave me extra time in my day by taking care of getting the car emissions tested without me having to ask . I've never had a garage offer that level of attention. What service!

4
DemandForce

great team

5
DemandForce

Best in town!

5
DemandForce

I bring my older Buick to Scott at Jim Winter . I had my car to Two different mecanics to fix my car so it would pass emissions and Scott fixed it . I was so elated! Jim Winter always adds a touch of class they have my car cleaner than when I brought it in, I love the personal touch . I also like how clean the shop is nice snacks and the mecinics look well groom ed in uniforms ect. But most importantly they get the job done right the first time.

5
GooglePlus

My visits are always a positive experience. Everyone treats you like you are their favorite customer, maybe more like family. The work they do is always explained very clearly as is the billing.. Johnny you run a "class act"! Hi Fives to each one.Always grateful. Miriam

5
DemandForce

Had a costly set of issues, and an after market warranty thaI I didn't understand.I was treated with respect,informed of total costs and my out of pocket,plus there were no surprises. They have all sorts of certifications and can provide a full range of services. If this outfit has the sharpest set of knives in the draw that Ihave had work on my cars They take care of you as well as your car..

5
DemandForce

Jim Winter Auto is the best at customer Service. They are prompt and curteous. And the work is always done right.

5
DemandForce

I feel I am in good hands with JWAC. A newcomer to the valley, I was referred by an excellent body shop located in the same area, so I came in with high expectations. They were met, and I have been back for more with no disappointments. Scott and the rest of the crew are courteous, friendly, and very professional. They explain exactly what is going on with your car, what they will be doing and why. They clearly have a lot of experience and knowledge. Nice touches like free pickups and drop-offs by an equally friendly, clean cut driver, a washed car and a box of mints at the end, add to the positive experience.

5
DemandForce

I love these guys! I have been bringing my cars here for nine years, wouldn't take them anywhere else. They are honest and have always treated me like family.

5
DemandForce

Competent, friendly service as always. I've been with Jim Winter Auto for 32 yrs. I expect the same great service in the years to come.

5
DemandForce

IT'S JUST VERY SIMPLE...THEY ARE THE VERY BEST IN THE VALLEY...ANDHAVE BEEN SO THROUGHOUT THE YEARS,,,,SINCE THE 60'S!!!!!!!!!!!!!!!!

5
DemandForce

Truly incredible work ethic and customer service. Thank you for all you do.

5
DemandForce

First time visiting JWAC. The shop is busy (which is a good sign), and the guys provided personable, fast, and friendly service. From the owner to everyone on the team, they seem to genuinely enjoy their jobs and customers, and proactive customer service is something they are certainly intentional about. It's a good shop run and staffed by good people. I'll be back.

5
DemandForce

I am going to preface this review by stating that I don't write reviews but thought they were deserving. I will also state that my father is a mechanic in Illinois and I know the difficulty of finding a good mechanic. This is the third time I have been to this center and they continue to impress both in service and in quality. Scott,Johnny and Patrick were all great to deal with and were prompt in telling me what I needed.each time I referenced their suggestions with my father and he thought each recommendation was warranted and the pricing fair. I would highly recommend their service and will continue to take my cars there.

5
DemandForce

I noticed an unfamiliar sound coming from my car. I dropped it off and after several test rides from JW experts they found nothing wrong, I went to pick up my car and the owner himself asked me to take him for a drive in my car to see if I noticed anything different regarding the sound. And of course no unfamiliar sound. I will say this JW auto took extra time to make sure nothing was wrong with my car and I really appreciated their attention to detail.

5
DemandForce

I got great service and my car drives like a dream again. I will continue to bring it back whenever I need any auto services.

5
DemandForce

Johnny and the team at Jim winter auto were excellent. They properly diagnosed the services needed and also identified things to keep an eye on.Great job guys!

5
GooglePlus

Amazing experience at Jim Winter! Friendly, honest, and outstanding customer service! Highly recommend them. Thanks Johnny Walker.

4
DemandForce

They are very thorough . . . and nice!

5
DemandForce

I have been going to Jim Winter Auto Care for 20years. They have worked on 3 different vehicles of mine. They are the most honest repair shop I have ever worked with. They are upfront with what needs to be done and what can wait to be taken care of. Even if you think something needs to be fixed, they will suggest you wait. To me that says, "We love to work on your car and make money, but it does not need to be done now." Johnny and his staff are the BEST!!

5
DemandForce

Jim Winter changed my oil, rotated my tires, topped all fluids even picked me up from work brought me back to Jim Winter shop as I had no ride to pick up my car. I tipped the friendly driver and was on my way home. Superior service from these folks is always appreciated.

5
DemandForce

It was the same excellent service I've received for the last 40 years. Wouldn't consider going anywhere else. They're the best.

5
DemandForce

Great as always...

5
DemandForce

Pleasant, professional, & thorough. I was there to place a 2year old battery, which I had forgotten was under warranty. I had completely forgotten, had none of my paperwork & was prepared to buy a new battery. They reminded me of the warranty, found THEIR copy of it, replaced it, tested for any other likely issues, VACCUUMED the hurricane-refuse like interior of my car, charged me $61, gave me a flower & sent me on my way in under an hour. Asked for feedback, via an email sent in under 24 hours with info & mileage on my car & a link to an on-line appointment calendar. Good job, guys. THAT's how to run a business.

5
DemandForce

My mother's car had some issues - They found the problem(s) , fixed the problems, came in under original estimate for worst case scenario and gave her a carnation. The car, when picked up, was clean, polished and beautiful. Mother was thrilled and said that she would take it back to Jim Winter Auto Care any time. We have used them for years for all our vehicles and they have always provided exemplary service.

4
DemandForce

Always good

5
DemandForce

As usual, service was excellent!

5
DemandForce

Very through matience service and the findings were explained to me and was made sure I understoodVery pleased!

4
DemandForce

I was late for my appointment when I brought my vehicle in for diagnosis, but instead of rescheduling, Johnny took care of everything. He checked frequently to update me until it was finished.

5
DemandForce

Jim Winter Auto always thorough and consistent with repairs and advice.They are trustworthy. The mechanics are great !I always appreciate the work on my vehicle.

5
DemandForce

Rebecca said it was great.... Good job everyone.

5
DemandForce

The Jim Winters team always provides the best service. I have an older car that I want to get a few more miles out of. I get a comprehensive review of my car and practical advice about the different repairs so I can prioritize what is most important and stay in my budget.

5
DemandForce

As always, Jim Winter Auto Care gave me good advice on what needed done for my car and excellent service.

5
DemandForce

Jim Winter auto care has been servicing my cars for years now. Always upfront and honest about what type of work I need on my cars. All work needed is explained to you as well as cost and advice as to save money on future repair costs.Very friendly trustworthy folks at Jim Winter.

5
DemandForce

Excellent job. Late evening at closing time. Truck on I-17 electrical failure. Made the call and got help immediately. Tow and drop off taken care of. Diagnostics with no extra issues. Truck back Monday. You can't find that kinda sevice now for the most part. Not super cheap but you get what you pay for.

5
DemandForce

Service here is and always has been second to none. If you need your vehicle repaired Jim Winter is where I would direct you. Great service and great staff.

5
DemandForce

Appreciate the personal care that Johnny puts into seeing that my old car keeps running in excellent condition. I feel safe knowing that his technicians are qualified mechanics who work hard at getting repairs done right.

5
DemandForce

Excellent

5
DemandForce

Friendly staff and great service, with work that always gets done in a timely manner. These people are honest. I'll always trust all my cars with Jim Winter.

4
DemandForce

I've been taking my vehicles to JW Auto Care for years and they have always taken great care of me! The identify potential issues as they arise and inform me on what will need attention sooner than later. I have tried other shops but always return to JW because of the level of care and feeling of trust I receive. Only negative is the distance from my home but the peace of mind is worth the drive!

5
DemandForce

My van was repaired with an understanding of its age and condition rather than a sales person trained to go down a list of items that theoretically could be worked on but are actually not necessary. I have used Jim Winter for 20+ years to repair all my vehicles and have never been disappointed.

4
DemandForce

So far so good. It will take a bit of time to be able to check out the repairs. They involved the heater and the air conditioner and both right now are not needed but will be needed soon. The people working on my vehicle were clean and professional and a lot of fun to work with. Everyone was willing to explain what needed to be done and how to fix it the correct way. So I will be back.

5
DemandForce

I wish all service businesses operated as honestly as J Winter's! I feel confident in their analysis and treated with respect. Highly recommended.

5
DemandForce

Another EXCELLENT service experience! I was waiting for a ride to go get my car, when I went to meet the driver, they told me that my car was in the parking lot. This is my third service with Jim Winter Auto Care and I am extremely pleased with their work. Angela is professional and makes it easy to communicate about whatever service needs I have. I use their online email program to make an appointment. I feel confident that everything is taken care of.

5
DemandForce

wonerful as always.

5
DemandForce

As usual everything was done in a courteous, professional manner.

5
DemandForce

I received great service at Jim Winter Auto Care. I didn't have to wait long for my vehicle to be serviced. Very friendly and helpful staff as well as affordable prices. Explained in detail everything they worked on and recommendations for future service. Very pleased with the service provided by Jim Winter Auto Care. Thumbs Up!

5
DemandForce

AS SHOWN ABOVE.....ANOTHER 5 STAR RATING!IT'S A MARVELOUS FEELING...{NOW GOING ON 20 YEARS}THAT I'M RECEIVING "TLC" FROM ALL UNDER JOHNNY'SSUPERVISION !!MY CAR FEELS LIKE IT IS GOING TO IT'S 2ND HOMEWITH MY VISITS TO "JW" AUTO CARE!MY THANK YOU TO ALL...PPM.

4
DemandForce

great experience.my first time.made me feel welcome.thanks.

5
DemandForce

Staff and service was great. Had a fast turn around, I was kept informed of my vehicle status and I very pleased and would highly recommend them.

5
DemandForce

Always fast and economic service.

5
GooglePlus

I first came to see Jim Winter in 1975 when he had a gas station on the corner of Osborn and Scottsdale Road. 40 years later, I'm still a satisfied customer! There's just no one else that could possibly give me the same level of honesty, integrity, skill and service. Trust is an absolute must for car maintenance and Johnny and his great crew take care of my car just like it was their own. They're simply the best! Me and my family heartily recommend J.W. Auto Care!!!!

5
DemandForce

Great job keeping my senior vehicle road worthy. Great service every time.

5
DemandForce

As always, JW Auto Care was friendly and efficient! JW Auto Care is not close to my house, so I started taking my truck to another shop. After several oil changes and other services, I'm back at JW because they provide me with not only friendly and efficient service, but they also leave me feeling respected and not taken advantage of. The highest praise I can give it that they are a trustworthy shop who aren't going to "find" things wrong just to make a buck.

5
DemandForce

Great service. Thank you.

5
DemandForce

Awesome

5
DemandForce

I was a little nervous driving 45 miles to come here. But let me tell you, it was so worth it. Not only was Johnny extremely kind and attentive, but so was the other staff. They had my car ready in two hours and the price was fantastic. I even posted on social media and found out numerous friends go there also! I will be back! #worththedrive

5
DemandForce

As always, the service I received was outstanding! Thank you JW Auto Care!

5
DemandForce

Great service, I didn't have to wait long for my vehicle to be serviced. Very affordable prices and helpful, friendly employees who explain everything in detail on what they serviced and what to keep an eye on for future service. The associate Johnny Winters was extremely helpful as well. I will most definitely be a returning customer very pleased.

5
DemandForce

Excellent service and they care.

5
DemandForce

We always receive good customer service and everything is explained in detail. Your suggestions on future recommendations are always appreciated also. Thank you for being there!

5
GooglePlus

When you find a mechanic you can trust, you go back. Again and again. I've been a satisfied customer of Jim Winter Auto Care for over 15 years.

5
DemandForce

Excellent service and customer care.

5
DemandForce

The people at JW are professional and courteous. Johnny made sure that my car was taken care of and that I got the best service possible. I highly recommend JW.

5
DemandForce

You all welcomed me so graciously and I felt good being there.it was like being at home. I thank you for the flower what a nice touch. You have me as a customer forever. I will have friends and family visit your business.Lina

5
DemandForce

I have known Johnny a long time and he and the rest of his team are dependable, honest and perform great work. There is no over selling with these guys. If the work is needed they will let you know, just like they will let you know if something can wait. We have been taking our vehicles to Jim Winter for over 20 years, I trust them with my cars, I trust them with my daughters car.

5
DemandForce

Excellent work; friendly & courteous staff; fast/professional service. Johnny & staff really go the extra 'mile' to make sure their customers continue on many safe miles.

5
DemandForce

Thabk you for the service

5
DemandForce

Friendly, trustworthy and knowledgeable. Promp and timely service.

5
GooglePlus

Tom and the whole crew are awesome, very helpful, friendly, fast, efficient, and honest service, can't ask for more when you are looking for a mechanic! Hidden gem in South Scottsdale!

5
DemandForce

Have used Jim Winter Auto Care for several years. The staff is professional, honest, courteous and prompt. Never have had an issue with any aspect of service with this facility. Highly recommend if you want efficient honest service for your auto care needs!

5
DemandForce

All work was done in a t imely manner...with courtesy.

5
DemandForce

Despite living in Chandler I've been taking my vehicle to Johnny at Jim Winter for a few years now because I like that I can always trust that they will do and recommend only the work that actually needs to be done. On top of this it will get done right the 1st time and when you pick up your car you can be sure it will be clean and ready to go. I don't get a bunch of up selling like I have in years past from your chain auto repair shops. With this in mind, you will pay standard rates for your service but trust me it will save you money over using coupons for chain places as the coupon service may be cheaper sometimes but when you need additional work done you are really going to pay for it or have your car back to the coupon place to get the work done right. Thanks Johnny and the Jim Winter crew. With 2 small children I appreciate that my car is safe and affordable for us to drive.

5
DemandForce

great. I have had good service at Jim Auto Care. Harry Huffman

5
DemandForce

Jim Winter Auto Care do a great job and they are honest and give good customer service.

5
DemandForce

Johnny and Tom are always friendly, helpful, and honest!!!

5
DemandForce

Great job!

5
DemandForce

Always Excellent.

5
DemandForce

Working with Jim Winter Auto Care was a pleasure. My car died in their parking lot and they were nice enough to drive me, for no charge, to my office several miles away. I called around to get several quotes after they had diagnosed the problem. They were able to beat the others' prices. They were able to fix my car in a very reasonable amount of time. I highly recommend them.

5
DemandForce

Quick, efficient & fairly priced.

5
DemandForce

Great Company!!!

4
DemandForce

Thank you so much for the professionalism of your staff when working on my car, keeping me informed of what is happening on the car. I have found a great Mechanic shop. Thank you.

5
DemandForce

In a time when folks just want to get you in and out , Jim Winter sets the bar very high. Johnny and his gang care about the Customer and getting the car up and right.I have been a member of the Family since 1989 and have never been disappointed.Give them a go and see how Happy you will be with their service .Charles Forker

5
DemandForce

Prompt, friendly, efficient and honest service from beginning to end. Have used this facility for years and have never had any issues whatsoever.

5
DemandForce

I drove from N Phoenix to Jim's Auto Care based on their reviews on Yelp. My Lexus did not pass emissions due to some sensor failures...this sounded expensive and time consuming. I made an appointment for Friday morning, they explained how they would begin identifying the issue, the minimum cost and told me they would keep me posted with progress, which they did. The problems were identified quickly, they shopped around for the best price for the very expensive part, and my car was repaired in about 5 hours and they actually drove my car to emissions for me so that I didn't have to. I left feeling very confident that I made the right choice, I was extremely pleased with the customer service, timeliness, and honesty.

5
DemandForce

superior service beyond what i expected on.my older ford f150 truck.my truck needed a lot of attention. the repairs performed were performed well. i was clearly advised what was needed and also what was not.my truck runs and rides so well I am very happy. thanks sincerely tom labash

5
DemandForce

As always, excellent service at a good price!

5
DemandForce

Everyone is friendly and most helpful. I have trusted all of them for many years and hope to continue my relationship with them for a long time to come. They always give the honest answers, they are trustworthy.

5
DemandForce

From the moment i brougth my car in(they even dropped me off and picked me up) i was met with professional, polite and pleasant service and people. Jim Winter's, as usual, repaired my car in a prompt and professional manner and i believe that they did their best to keep the costs as reasonable as possible as well. Thank you, again.

5
DemandForce

As always, John and his crew has done an excellent job to keep my car in great shape and running smoothly. It's a great feeling to know my car is safe to drive on the road!!

5
DemandForce

Went in to buy a new battery for one that was still in good condition (which I didn't tell them I already knew about) but probably wouldn't have made it through the upcoming summer since the previous identical battery failed before one year was up (a factory original battery which the dealer replaced). I didn't ask them to do it, but they did a battery test and informed me the battery was still in good condition. In most circumstances, this may have cost them a sale, but their honesty seems to be more important to them. In and out in 45 minutes with an extended 6-year warranty which cost only $10 extra.

5
DemandForce

I was pleasantly surprised to receive a discount at recent service appointment on my 2004 Camry Every dollar in savings is appreciated. Johnny and his employees are professional and friendly. Thank you!

5
DemandForce

Good communication and professional service.

5
DemandForce

I can depend on Jim winter to do an honest job.

5
DemandForce

always pleased with the service we get with Jim Winter Auto Care. I would highly recommend them.

5
DemandForce

Excellent service, as usual. You were able to get ne in on short notice and out quickly, so I could get on with my day. And with your usual high level of attention to detail I know exactly what's going on with my truck. Thanks again for the great service!

5
DemandForce

This is the third or fourth time I've taken my car to Jim Winter, and I am very satisfied, as always. They are friendly, prompt, always keep me informed, and are very fair on prices. They tell me what I need to know but don't pressure me into spending money I can't spend. Thank you again!

5
DemandForce

Great service. No additional services "needed". I even got a ride to and from. Honest work done in the time expected.

5
DemandForce

HOW DOES ONE BEGIN WHEN YOU HAVE EXPERIENCED THE BEST SERVICEIN THE VALLEY FOR 20 YEARS...WELL, IT STARTS AT THE HELM WITH JOHNNY!HE IS AS KIND TO HIS CREW AS HE HIS TO HIS CUSTOMERS....FOR HEMAKES ONE AND ALL FEEL SPECIAL.I'V BEEN IN PUBLIC RELATIONS ALL MY LIFE WITH AMERICAN AIRLINES...ANDI KNOW HOW VERY IMPORTANT IT IS TO MAKE ONE FEEL AT EASE ANDFEEL COMFORT AND CONFIDENT ON DECISIONS MADE AT THE PRESENT...I'M SO VERY GRATEFUL TO BE IN THE CARING HANDS OF "J W" AUTO CARE.I THANK YOU ALL....FOR ALL! PATTI

5
DemandForce

Same excellent service I have been use to for over 10 years. Well done!

5
DemandForce

We know that we can trust Johnny and his staff will do their best for us and our automobile..Miriam and Jack Schuler

5
DemandForce

I have been using Jim Winter Auto Care for over 30 years and would wholeheartedly recommend them to anyone. They are totally honest and dependable. You won't find better auto care providers anywhere!

5
DemandForce

My trusted mechanics for 40 years! Wouldn't let anyone else touch my cars!

5
DemandForce

As always Jim Winter has provided excellent service and this last visit was no exception. The entire staff Is excellent and the service second to none. If our vehicle needs attention check J.W. out you won't be dissapointed!

5
DemandForce

I have used Jim Winter for many years and have found them to be fair and honest. They will always tell a customer how soon repairs should be done to keep you safe and will explain things so you can understand what they are doing.

5
DemandForce

JOHNNY AND TEAM.."THE BEST IN THE WEST"....MAYBE THE "EAST" AS WELL!!!THANK YOU SO MUCH FOR YOUR "TLC"! FONDLY, PATTI

5
DemandForce

I truly appreciate the patience all of the employees, especially Johnny, have when it comes to service. Johnny always takes the time to explain exactly what is happening, why it is happening, what it is going to take, and does his best to give the best pricing. Also, all of the employees always greet you with a smile, and are very pleasant, in person and on the phone. And the best part, the employees, and Johnny, always make sure that the customer is happy with the service, and that we are happy with how our vehicles "feel"/drive after the service. And they always make you feel very welcome to let them know if you have any questions or problems with the service. And you believe them! Thank you Jim Winter Auto Care Team!

5
DemandForce

Great as always!!!

5
DemandForce

My experience with Jim Winters Auto Care was EXCELLANT. They worked with me financially, with transportation, and with adding on extra work at the last minute. It was awesome to pick up my detailed vehicle. I would recommend Jim Winters Auto Care to anyone looking for a good place to do business. They were personable, friendly and professional. Two thumbs up!

5
DemandForce

Have been taking our vehicles to Jim Winter for years. Never ever had a problem with scheduling a time convenient for me and always told of charges ahead of time. The staff is courteous, professional and listens to any issues I may have with our vehicles. Would not go anyplace else ever!!

5
DemandForce

Wonderful service. I would highly recommend Jim Winter very through and reasonable.

5
DemandForce

Very helpful and good work completed

5
DemandForce

Excellent service as always.

5
DemandForce

Excellent, friendly, and honest service, I will not take my car anywhere else.

5
DemandForce

Outstanding !!

5
DemandForce

I was very pleased with the service again. And also telling me what happened. Ihope that I will not have any more but I know who to see if I do Don

5
DemandForce

JOHNNY...SO HOPING YOU GOT MY 1ST E-MAIL...PLEASE LET ME KNOW....BOY OH BOY...DO I LOVE MY NEW CAR!! THANK YOU AGAIN,AGAIN! BEST,PATTI

5
DemandForce

Great job and well done.

5
DemandForce

Johnny has been repairing cars in our family for many years. It has become a family mantra that whenever anyone, son or daughter in law has anything done to their cars we say did you go to Jim Winter? On this latest visit the mechanics replaced an electrical harness for front headlights. They knew right away why the front headlights kept going off. This garage has maintained my Dad's cars over the years. They also helped him considerably after an accident with rides and interactions with body shops, etc. Prices are reasonable. Service is timely and I do not worry about the quality of repairs. I recommend this garage to everyone in Scottsdale!

5
DemandForce

Always impressed with the family feel of Jim Winter Auto Repair. They provide exceptional service at a cost effective price always trying to help you out wherever possible. Took my wife home after she brought in the car, that was greatly appreciated.

5
DemandForce

Very good service. Trustful and timely. They show you what has to be done and help you to understand and prioritize so you can schedule the best maintenance and repair of your car.

5
DemandForce

Great personalized service---Johnny and his team goes the extra mile!

5
DemandForce

Excellent, friendly service. Recomendations are just that, without pressure.

5
DemandForce

Thanks again for the excellent service.

5
DemandForce

Good service, good communication, is good to have a place you can trust

5
DemandForce

Always a great experience as far as car repairs go. Trustworthy work at a fair price. Going on 20 years of using Jim Winter and never been disappointed!!

5
DemandForce

Excellent service. Friendly staff.

5
DemandForce

the online reservation system is an improvement to an already perfect experience

5
DemandForce

Great!

5
DemandForce

Great service but the car is registered in NH same plate ID

5
DemandForce

I love Jim Winters! Great customer service, hard working, trustworthy, and reliable. What more could you ask for?!

5
DemandForce

The people at Jim Winter Auto Care are good and very fair. They treat you with respect and will explain any and all work they do to you. I have trust Jim Winter Auto Care for many years and plan to keep using them.

5
DemandForce

I have been bringing my vehicle to Jim Winter Auto Care for the past two years and couldn't be happier. Unlike most repair shops that try to sell you on every service Jim Winter Auto Care will tell you what issues your car has and what might be a problem somewhere down the road. Filled with a friendly staff they will take care of all your vehicle needs. You can't go wrong with Jim Winter Auto Care.

5
DemandForce

I'm very pleased esp when compared to the declining service from my car dealer.I like any problems fixed. Not asking too much of the prior service dept withtoo many changes of staff.

4
DemandForce

Mr. Johnny is a stand up man with old school morals and work ethic. When I came to the shop he offered to let me watch as they do the work and explain anything I had any question about. He personally gave me a ride to a great Mexican restaurant and picked me up after I was done. This is American business at its finest.

5
DemandForce

I would never ever take my car anyplace else except here. They are honest, trustworthy and reliable. Even on a normal oil change upon inspection found that I have a cracked motor mount!!Love this place!!

5
DemandForce

40,000 mile check up was completed in a very timely matter and we greatly appreciated their shuttle to and Starbucks.Pricing: Very reasonable

5
DemandForce

Fair, reliable, friendly and great to work with as always! Thanks!

5
DemandForce

Good quality service. I trust them with my vehicles.

5
DemandForce

Great service and very personable custumer service. You guys always go above and behond the call of duty. That is why I have been a customer for years.

5
DemandForce

Always a pleasure to do business with your company. Purchased window wipers, not only were they top quality you even installed them and made sure they were working properly. Thank you

5
DemandForce

I got the same I have for the past 20 years,very good!

5
DemandForce

Have always used Jim Winter's for all our auto care needs. They are reliable, trustworthy and tell it like it is! Always friendly and available for MY convenience.

5
DemandForce

thank you

5
DemandForce

Great service!

5
DemandForce

Always courteous, timely, and convenient. I got a ride to work after dropping my car off and was picked up at the end of the day. They do the work that needs to be done and don't push work that's not necessary.

5
DemandForce

Best and most reliable auto service facility I have ever used. Customer Service is great.

5
DemandForce

As always, I have gotten excellent customer service from Jim Winter Auto Care. Cannot say enough good things about their work, efficiency and dedication to their customers. Thank you again for unparalleled service!

5
DemandForce

As always, I received prompt and excellent service.

5
DemandForce

PER USUAL JOHNNY WAS A 5 STAR PERFORMER IN EXPLAINING THE PROBLEMS..ANGELINA IS A DARLING...SHE DESERVES A RAISE! GREAT PERSONALITY!AND MICHAEL WAS SUCH FUN TO TALK TO..EVEN THO I DID MOST OF THE CHATTER!

5
DemandForce

As always the service is great ,friendly excellent work great waiting period and i love the flower and car cleanup

5
DemandForce

Your staff is all great - helpful even to those someone else is assisting. Johnny is a powerhouse for your team. Pierre O'Rourke

5
DemandForce

Not so thrilled about the amount of money I had to spend, but I know I got the best deal in town, and my car drives like new now! Service was, as always, spectacular.

5
DemandForce

Terrific service as always. Straight-forward recommendations about what repairs are needed today and what will be needed in the future.

5
DemandForce

Great service as always. Very friendly staff. Thanks for taking care of all my cars!

5
DemandForce

Love Jim Winter Auto care. Always willing to go above and beyond. Great customer service!

5
DemandForce

Great service, and quick service too =)

5
DemandForce

Great professional services at fair prices.I highly recommend!

5
DemandForce

Been going for YEARS and I will continue to for years to come. Just because of how awesome they are!!! Thanks guys!

5
DemandForce

There was a problem finding out what was wrong with the car but Jim Winters figured it out fixed it and now my car is on the road again and has passed inspection and I even got a discount thank you very much.

5
DemandForce

Always good

5
DemandForce

Knowledgable well trained ethical staff focused on customer service and satisfaction. My cars have been maintained by Jim Winter Auto Care exclusively for over 25 years. I would not go anywhere else.

5
DemandForce

I have an older vehicle. Jim Winter always does a good job of helping me understand what repairs are looming in the future so I can evaluate any needed repairs in the context of the keeping or replacing the vehicle decision. They are always good about pointing out which issues involve safety.

5
DemandForce

The service and experience is levels above the rest. The staff is friendly and very honest. They are always professional and upfront with all work and the costs related to it.

5
DemandForce

Awesome as always! I can always bring in my car with confidence that the work needed will be done. My family and I have been going for there for years and will continue as long as they are there. I would recommend anyone looking for a great place to get your car worked on to try out Jim Winter Auto Care. YOU WON'T BE DISAPPOINTED!!

5
DemandForce

From the folks at the front desk to the mechanics this is a professional operation, they suggest what you need, they do not force options on you...in short they are truthful as I do trust Jim Winter Auto.

5
DemandForce

As usual, my service experience with Jim Winter Auto was outstanding!!!Professional, honest, courteous & thorough not to mention friendly and accommodating best describes my visit yesterday. I can't imagine taking my car anyplace else for service.

5
DemandForce

Great service from the great folks at Jim Winter Auto!

5
DemandForce

Well done. Problem was identified and fixed within the quote. That what you hope for. The ride to and from the shop, the extra look for anything else to expect, and the frank servise are most well come. It's hard to find a mechanic now who actually knows his job completely and isn't a 'parts ruolette' player. You know the ones who keep changing parts and keep telling you they almost got it while you watch your wallet empty? This guy does it right.

5
DemandForce

Service was great, as always. I really appreciate your going out of your way to accommodate my crazy schedule.The flower is the icing on your cake. This old lady really loves them.See you next time,D

5
DemandForce

Friendly, competent staff. Accommodating to my needs. Kept me informed of repair status and estimated costs.

5
DemandForce

as always the service, helpfulness and friendliness was excellent.

5
DemandForce

Did exactly what was asked. Provided information on the wellbeing of the vehicle with out trying to push something.

5
DemandForce

I highly recommend Jim Winter Auto Care to all of my family and friends and anyone else looking for honest and competent auto servicing and/or repair. In my opinion they treat their customers, and the customers' cars with respect and care. You truly feel as though you are appreciated when you do business with them.

5
DemandForce

Jim Winter Auto Care always takes care of our automobile repair needs.Johnny goes the extra mile to make sure everything is taken care of and he does everything he can take care of this customer.

5
DemandForce

The service was great, as it always is!

5
DemandForce

This last visit I only had new windshield wipers installed on my Impala. You were good enough to get me in quickly since I was the one that took too long to get them done.

5
DemandForce

Great Service!

5
DemandForce

Thank you again and a Merry Christmas to you all.Debbie

5
DemandForce

Always a good and reliable experience

5
DemandForce

They are the best, All the crew is very helpful, and Johnny walks on water Thanks Charles Forker Auto Group

5
DemandForce

Everyone has always been thorough, helpful, courteous and friendly. Since I have been going to them my car has always been in tip-top shape! I never have to worry when I'm on the road!Thanks for taking great care of me!!

5
DemandForce

Great work and wonderful customer service.

5
DemandForce

Their service was great, but then it's always great. A pleasure doing business withthem. harry Huffman

5
DemandForce

Excellent service as always!!

5
DemandForce

Johnny was honest , informative and a pleasure to work with. The price was less than what he said it might be. my truck was inspected bumper to bumper, I'm very happy with the shop, and will take my cars there from now on.

5
DemandForce

Excellence service; good communication. Feel like our business is appreciated.

5
DemandForce

Great people , great service !

5
DemandForce

Everyone was very helpful, honest and friendly. I highly recommend them!

5
DemandForce

Excellent, fast service! From inquiring about an estimate, to making the appointment, even the service! I'd come back every time!

5
DemandForce

As always the service and friendly people are a given . I know they are trustworthy and honest and will not tell me i need something i don't , I highly recommend their service to everyone

5
DemandForce

JOHNNY AND TEAM ARE THE "BEST IN THE WEST"MAYBE THE "EAST" AS WELL!MAJOR "TLC" IN ALL AREAS! FONDLY,PATTI

5
DemandForce

Great service. My car was ready before I knew it. I am taking it back in next week for other services and plan to use them in the future.

5
DemandForce

Excellent trouble shooting and proper maintenance at a reasonable cost!

5
DemandForce

Great service, super quick, and you guys told me what the car needs in my future visits.

5
DemandForce

Service above and beyond as always. Thanks so much Johnny!

5
DemandForce

Good honest work, not trying to upsell!

5
DemandForce

Thanks to Johnny for going above and beyond to locate a hard-to-find part, keeping me advised and completing the repair promptly. Once again, Jim Winter Auto Care shows that they are the best.

5
GooglePlus

Honest, fast, courteous!

5
DemandForce

Good job. Good experience, once again, good customer service.

5
DemandForce

Pleasant, efficient, thorough in routine servicing of my car.

5
DemandForce

The service at JW Auto Care is above any you will ever get with a auto care place. The staff is awesome and they are honest and will take very good care of you. My mom, my dad, my mother-in-law, my husband and I all take our cars to JW Auto Care. We have sent several friends with out of this world quotes to JW and JW has always been much less expensive and is always patient and explains the work that really needs to be done. Don't be fooled by others this is the BEST there is in auto care.

5
DemandForce

Great job they were honest with me.

5
DemandForce

Fantastic experience, as always!

5
DemandForce

My repair was relatively minor. I arrived at approximately 5:00 PM and they stuck around to complete the repair that day so that I would not have to leave my car and return the next day to pick it up.

5
DemandForce

Great job once again! Thank you for keeping all three of our vehicles safe and in great shape. You care for them as if they were your own.Your service has been reliable for the past 30 years!

5
DemandForce

Great shop! Honest and trustworthy.

5
DemandForce

Always dependable, pleasant ,and courteous.

5
DemandForce

Jim Winter Auto Care's staff are always reliable. Always prompt. Always communicative. Always recommended!

5
DemandForce

Great service!!!!!

5
DemandForce

Fantastic experience at Jim Winter! Everyone was very friendly and prompt, and my repairs were actually done for much less than my insurance reimbursement! So, thanks to Jim Winter, I actually made money off of getting rear-ended! I really appreciated that they would do that. I would definitely recommend them to anyone, and I will go back for any auto needs in the future.

5
DemandForce

Johnny, Tom, and the employees at Jim Winter are always very nice and treats us well. We always recommend Jim Winter Auto Care to our friends!

5
DemandForce

I was met courteously, work was done in a timely manner & explanation of what was done.

5
DemandForce

Always depend on a truthful assessment from your care center.

5
DemandForce

Had a repair done to my car. Tom the sales representative suggested a money saving option for my car and I followed his advice as this advice was very practical as well. The staff and ownership at Jim Winter are professional they all do a great job every time my vehicle is serviced there.

5
DemandForce

IM A REGULAR CUSTOMER AND HAVE BEEN FOR QUITE A FEW YEARS. ITS ALWAYS A POSITIVE EXPERENCE , I KNOW THEY ALWAYS TELL ME WHAT NEEDS TO BE DONE BEFORE ANYTHING IS DONE AND I KNOW I CAN TRUST THEM TO DO THE BEST WORK POSSIBLE. IM A SINGLE PERSON AND THEY ALWAYS LOOK OUT FOR ME , THEY THE GREATEST !

5
DemandForce

Very personable and prompt service...My car drives well.......The flower was a surprise and a very nice touch! I will recommend Jim Winter Auto Care to local friends and family. Thx!

5
DemandForce

After taking my 2010 Cadillac Escalade ESV to a local Cadillac dealership and getting ripped off, I took it to Johnny over at J.W. Auto Care to take a look at all the "Recommended Services" (over $1000 worth) for a second opinion. Not only did they give me an honest answer about what really needed to be done (most of it did not) they found a few things the Cadillac Dealership missed and gave me a much better price on the work that did need to be done. Good, honest work at a fair price. Can't ask for much more than that!!!

5
DemandForce

Excellent service. Friendly and extremely competent with all type vehicle problems.

5
DemandForce

We have been going to JW Auto Care for over 30 years. They have always taken the best care of us. Not only do we take all our cars there but so does my mom and my mother-in-law. We have referred several people to JW Auto Care and the service, care and price have always been the BEST!

5
Yelp

After taking my 2010 Cadillac Escalade ESV to a local Cadillac dealership and getting ripped off, I took it to Johnny over at Jim Winter Auto Care to take a look at all the "Recommended Services" (over $1000 worth) for a second opinion. Not only did they give me an honest answer about what really needed to be done (most of it did not) they found a few things the Cadillac Dealership missed and gave me a much better price on the work that did need to be done. Good, honest work at a fair price. Can't ask for much more than that!!!

5
DemandForce

Highly skilled and friendly service!

5
DemandForce

It is always a pleasure to do business with you. I try to send you more.

5
DemandForce

as always, was totally satisfied with dependable reliable service!!

5
DemandForce

Very professional service. Fast friendly and very thorough. I will be back and recommend them to people I know.

5
DemandForce

Excellant service as always! These guys go above and beyond what you'd expect from an auto shop, I wouldn't take my car anywhere else. Women this is a safe shop to take your car, they won't try to do unnecessary work thinking you don't know anything about car repair. They're a great group of guys and gals! Honest and fair.

5
DemandForce

As has been my experience for all past auto service, I received prompt, excellent and courteous service at Jim Winter Auto Care.

5
Yelp

Fantastic place! I recently got rear-ended, and my boyfriend recommended Jim Winter to me. Everyone there from the receptionist to the mechanics were incredibly friendly and helpful. The estimate for my car was almost $700 to replace my bumper. Prior to doing so, they called me and said that they'd cleaned it up and, if I didn't care about the small crack in it, I could just pay $100 for the clean-up. My car is 11 years old, so I wasn't concerned with perfection. So, I ended up making money off of being rear-ended! I was so impressed because I feel that most places would have gone ahead with whatever work they'd make more money off of. I will definitely continue giving them my business!

4
DemandForce

I've been bringing my 01 Expedition here for over a year now and the staff at Jim a winters is impressive. They communicate clearly any issues and provide accurate time frames for completion of work. I would absolutely recommend them!

5
DemandForce

Great service, thank you!

5
DemandForce

I was recommended to Jim Winter Autocare by a friend and I am very impressed with their work. They did an excellent job with my car and I will be using them in the future for any auto repair work.

5
DemandForce

Excellent service as usual...

5
Yelp

The reason Jim Winter Auto Care does not have many reviews on Yelp is because most of them are on another review website and they are all stellar reviews, just like mine.. After doing research and asking a native to recommend a good Honda mechanic I decided to give J W Auto a try. I could not be more pleased, they incorporated excellent customer service with excellent mechanical service. They explained everything to me clearly, located the issues, addressed them and charged fairly. I get the feeling that this is a family business with deep roots in the community and I always enjoy supporting a small business over a large corporation. Five Stars!

5
Yelp

The reason Jim Winter Auto Care does not have many reviews on Yelp is because most of them are on another review website and they are all stellar reviews, just like mine.. After doing research and asking a native to recommend a good Honda mechanic I decided to give J W Auto a try. I could not be more pleased, they incorporated excellent customer service with excellent mechanical service. They explained everything to me clearly, located the issues, addressed them and charged fairly. I get the feeling that this is a family business with deep roots in the community and I always enjoy supporting a small business over a large corporation. Five Stars!

5
DemandForce

Yes the Jim Winter team found a solution to my car problem very happy with the results!

5
DemandForce

Great staff, honest, effective, efficient! Can't ask for more!! Thank you!!

5
DemandForce

I love Jim Winters! They are honest, hard working and always provide options/best deals.

5
DemandForce

Excellent service as always!

5
DemandForce

Excellent customer service....from appt scheduling with Angela through taking care of my vehicle! She was able to locate the exact part I needed in an amazing timeline - expecially compared to the dealership that never did locate what I needed....Thanks to all - I will return.

5
Google

Best customer service ever! Fair and honoest, these guys go out of their way to be helpful. I highly recommend them to anyone!

5
DemandForce

Always, a positive experience! Have been a customer for almost half my life and could not think of any better place to handle my automotive needs.

4
DemandForce

Grateful that I was told the truth about my request for an alignment, that the car needs other work, or the alignment would be useless. However, after pricing the parts needed (my husband will do the work) and being told the number of labor hours, we feel the quoted price for the major job is extraordinarily high. I will, however, bring the car back in for the alignment as soon as the other work is done, since I was told the fee I paid for the inspection would be credited when I do.

5
DemandForce

As always, I'm happy with your service. Thank you.

5
DemandForce

Courteous staff, quick service, and very affordable work. I was expecting to hear a long list of items that needed to be done on my car when I brought it in for an oil change, and their thorough check revealed only a couple small items that may need to be done next time. No attempt at upselling. I will recommend them to others I know.

5
DemandForce

Johnny has great customer service. Wouldn't want to go any where else!

5
DemandForce

As always, you guys do an awesome job. I truly appreciate you always trying to get the best price on parts and your efficiency is amazing. I recommend you to everyone I know.Your customer service is the ultimate of customer service! I have never been treated with the patience, kindness, understanding or care that you ALL provide. I'll never go anywhere else. Thank you for all that you do for your customers.The flowers are a delight also!

5
DemandForce

Professional and courteous ... instill confidence in the work done.

5
DemandForce

I received prompt and efficiient service, as has always been my experience at Jim Winter Auto Care.

5
DemandForce

Excellent service. They brought the car to me after a delay in getting a particular part so I could get to a late afternoon meeting on time.

5
DemandForce

Service was great. Will be back.

5
DemandForce

I have going to Jim winters for about 10 years now >they are professnail and always helpful!! I always tell people about their service.

5
DemandForce

As always, I was pleased with the friendly courteous service I received.Thank you,Debbie D.

5
DemandForce

Very professional, very knowledgeable, very thorough. I especially appreciated being directly shown the technician's observations while the car was on the hoist.

5
DemandForce

PEOPLE IN THE VALLEY THAT GO TO JIM WINTER AUTO CAREARE THE LUCKIEST IN TOWN!...THE WHOLE STAFF GOES ABOVEAND BEYOND TO MAKE IT A PLEASURE TO USE THEIR SERVICES.SO PROFESSIONAL ...SO KIND...SO CARING..THEY ARE THEBEST IN THE WEST!! FONDLY, PATTI

5
DemandForce

Always does good work, friendly and helpful staff

5
DemandForce

Wonderful people & service. They got me in for brake trouble right away and have been servicing our family for years. Very trustworthy. Recommend highly.

5
DemandForce

Very pleasant experience! again. Great knowlegable service!!

5
DemandForce

Awesome service at Jim Winters. Previously brought my Jeep in for a misfire issue and was impressed with the service provided to me and my car...Most recently brought the Jeep in for a oil change/inspection, before I set off on a long drive across the country and am still happy with the service provided to me and my Jeep.

5
DemandForce

Love the staff!!! My family and I have been going there for probably 10 years....they always do a fabulous job and never try to sell you things that's not necessary because of their honesty and integrity...I will keep coming back!! Thanks !!!!

5
DemandForce

Always the best and most professional service in the industry.

5
DemandForce

Johnny at Jim Winter Auto Care is my hero this week. Not only was he polite and respectful, he was apologetic when he did not have anything to apologize for. Their work on my car was amazingly successful, and I was given a promised discount even though I did not meet the 30-day deadline for it. I will always refer my friends in Scottsdale to Jim Winter Auto Care, just as a fellow church-member referred me.

5
DemandForce

Whenever I call Jim Winter Auto Care, they always get me in for service quickly. They are efficient, honest and their prices are reasonable. I highly recommend them.

5
DemandForce

Outstanding service. Always very helpful

5
DemandForce

I'd like to thank you once again, for great service.A return trip with minor problems all fixed and no charge.Thanks!

5
DemandForce

Fabulous service!!!!

4
DemandForce

Get customer service.

5
DemandForce

Jim Winters Auto Care really does care for you! The whole staff there is friendly and courteous. They do an EXCELLENT job on keeping my car in good running condition and that makes me feel safe on the road. The added touch of a small gift when you pick up your car is the frosting on the cake. They deserve the praise and thanks! I would (and do), most definitely recommend them to anyone who needs a new car repair shop!

5
DemandForce

They were great. Very helpful, just like always.

5
DemandForce

Love these guys, feels good to find a mechanic business I feel like I can trust. Felt bad about dropping my car off dirty and when I picked it up they had cleaned it! Thanks guys

5
DemandForce

Always the best service. I never get pushed to buy services. Cars always run great. JW is the best!!!

5
DemandForce

awesome as always!

5
DemandForce

My experience was great, as always.Your personal touch is always appreciated.Thanks,Debbie

5
DemandForce

Always a pleasure!

5
DemandForce

They do good work and are honest. I appreciate the ride to my home.

5
GooglePlus

Amazing shop here! I have finally found a good shop and I will come here from now on! They def know how to take care of their customers.

5
DemandForce

The service I receive is always top notch. The service reps know their stuff and always keep me informed on what they find after checking my car for service. It is always done on time and having someone call me to let me know that it is done is great, instead of me having to call them to find out. I trust their capability when it comes to working on my car and keeping it running! Thank you so much for your professionalism. It is much appreciated!

5
DemandForce

Thank you!!

5
DemandForce

You people are excellent at car maintenance and repair. You are reliable, polite, trustworthy, ethical and a joy to do business with. Thank you for taking care of my vehicles over the years!

5
DemandForce

Great job getting both of my cars through their Lube/Oil/Filter maintenance check on time!

5
DemandForce

The price was quite reasonable, and Tom explained everything he did in terms I could understand. They did not try to convince me to let them do any work besides what I had requested. Friendly, quick, effective, and reasonable price!

5
DemandForce

They do take CARE of your auto. In my case ,when my car was in for other service, they discovoered a problem of which I was unaware and could correct it before it became a serious situation for me. I continue to use their service for my vehicle because I have confidence it will be done right and they check to see it is kept in good repair.

5
DemandForce

I never receive anything but amazingly courteous and genuine service. The crew at Jim Winter really relieve any worry I would normally have when I take my car in for service.

5
DemandForce

I have had my cars serviced here in the past and I can not say enough how great I think the service and the employees are. It's hard to find an honest group of auto mechanics, these folks excel!! If you have any reservations about having your vehicle serviced somewhere bring it here to Jim Winter, you won't be disappointed.

5
DemandForce

My first visit to this shop was perfection. They made room on their busy schedule for a first time customer and gave me a “No-BS” assessment of my repairs. As much as I would like to wear a promotional sandwich board with their name on it everywhere I go, I’d rather treat them like a great fishing spot and never tell anyone about this great find.

5
DemandForce

Professional....courteous..and outstanding! I just have to have a talk with my coworkers...they all said I would get a surprise at the end...besides the great service! But to be for real...it feels so good to go to a shop and have honest and reliable people working on my truck! thank you so very much! I love my truck and they helped my baby get better! I will so recommend you guys to everybody!

5
DemandForce

Great place to take your vehicle. They are honest and reliable. All anticipated repairs are written out and explained thoroughly. Repairs are done in the time frame they tell you. Will not go anywhere else!

5
DemandForce

Diagnosed the problem & told me what it would cost, before proceeding with the repairs.

5
DemandForce

I love the service!! Every time I have taken my vehicle in, I have never had the same problem again. The job is done and it is done right! The people are so friendly and wonderful. I like that they offer you a ride wherever you need to go when you drop off your vehicle and to pick it up as well...no other place offers this that I know of. Jim Winter is my place to go and will always be :)

5
DemandForce

Great service. Quick turn around even when towed in.

5
DemandForce

The staff at jw auto are always professional and honest. I have been taking my car here for awhile and have never had a bad experience. Today they went above and beyond my expectations. My emissions were due on my car but it needed work done to pass. The team at jw auto care fixed my car and then took it to get my emissions test done. Of course it passed!! One less worry for me. The staff always calls to confirm the work that they will be doing and suggestions for maintenance in the future. I never feel pressured into getting work done. I always appreciate the flower that is waiting for me when I pick up my car. Its a nice touch! Great job and experience. Thx JW autocare for keeping my car on the road.

5
DemandForce

Your staff offered personalized customer service that I needed. Car problems are stressful and upsetting regardless, and your people went above the normal call of duty by telling me how I would get a recall repaired at a dealer and called the dealer with my VIN to check. Then they did a free visual inspection and gave me worst / best case scenarios for how much it would cost, and I did research and found that your shops pricing was very competitive (the dealer would've cost about $200 more). I can tell that your employees are honest and genuinely care about your customers. I left my car and it was fixed in less then 24 hours then you even offered free shuttle service and gave me a flower!!! Your shop makes the best of a bad situation through these actions and I'm loving it! I'll for sure be back for regular maintenance! Thanks again!

5
DemandForce

We have been using Jim Winter Auto since I believe around 1982. They are so honest and we have never had a bad experience. Highly recommend!

5
DemandForce

Jim winter auto care is the only place that I trust to take care my babe

5
DemandForce

JW Auto Care is the best. Always professional! They have serviced our vehicles for years and has always taken the best care of our what services have been needed.

5
DemandForce

Jim Winter Auto Care has provided excellent service for my vehicle for 16 years. Technicians promptly complete the requested maintenance and advise you if additional servicing is needed immediately or recommend when the concern should be addressed. I believe you'll be very pleased with the quality service your vehicle receives at Jim Winter Auto Care.

5
DemandForce

Friendly service, overall view of the condition of my car was very accurate and you didn't push any extra service, just suggestions. Lower price of what was fixed on car as compared to a nearby competitor. I like the online scheduling and confirmation of appt

5
DemandForce

As usual, it was a great experience. The work was done as promised, on time in a most professional manner.

5
DemandForce

Jim Winter Auto service is an absolute positive experience. If your vehicle needs repair service bring it to Jim Winter you won't be disappointed . There customer service is superb as is there repair service. Without reservation I give Jim Winter a solid 10.

5
DemandForce

These guys always go the extra mile. Honest service and they stand by their work.

5
DemandForce

As usual, very knowledgeable and helpful.

5
DemandForce

Very fast, very responsible

5
DemandForce

They fixed the issue with my van. I have two older cars regularly serviced there and they are always cognizant of the fact that I want to make sure those vehicles are working and safe but I'm not willing to spend the money to make them perfect. They usually help me decide which issues should be addressed as which issues can be safely ignored or postponed.

5
DemandForce

Awesome people and service

5
DemandForce

Wonderful customer service; professional & friendly staff. Went above my expectations and did quality work.

5
DemandForce

Have only gone there once but will return for our ongoing car care. They were fast and honest and did not push us to have unnecessary work done.

5
DemandForce

I feel that I have found an auto repair shop whom I can trust that tries to NOT overcharge! Whenever I take my car to Jim Winter Auto I am listened to patiently, and explained everything to with patience. They also try very hard (and usually succeed) to do exactly everything as promised, and then some. I live approx. 30 miles away from Jim Winter Auto, yet I am willing to travel this distance for the above reasons. They are worth the time and money!

5
DemandForce

Honest, reliable, frindly & knowledgeable.

5
DemandForce

Great service, great price and friendly staff make J.W. Auto Care the best garage in AZ.

5
DemandForce

I have confidence Jim Winter Auto Care will take care of my auto needs and do it in a professional and courtesy manner. I would recommend their service and diagnostic skills. I always take my auto to them for repair and maintenance.

5
DemandForce

I was very satisfied with my experience at Jim Winter auto care. Everyone was very thoughtful of my needs and careful to tell me all the options. I really appreciated their honesty and integrity. This was my first time, and I would certainly come back - as well as refer them to anyone else. M. Johnson

5
DemandForce

I LOVE Jim winters Auto Shop they are the best. They never do unnecessary repairs and always give me a fair price I trust them.

5
DemandForce

Awesome service! Johnny took care of everything I needed. I would recommend it to anyone.

5
DemandForce

I went to get in my car to go to my appt and it wouldn't start. I called Jim Winter to see if somebody there could come jump my car. They came within 15 minutes and jumped my car and then drove it back to the shop so I didn't have to wait there for it. When I got there to pick it up they fully explained everything that they did. Jim Winter auto care is a great place to go for your car services needs!

5
DemandForce

As always Johny Welker and the Jim Winter Auto Care Team have provided me with over 10 years of Honest and Professional service to the many vehicles I have brought to them for my many service needs.There are many choices when choosing a service facility that you can trust and rely on and Jim Winters and the staff have earned my trust and business. I thank you!!!!K Williams

5
DemandForce

We have been going to JW Auto Care for over 30 years, they always do great work. Estimates are always right on.

5
DemandForce

Very honest consistent service by all staff at Jim Winter. Very helpful with solving my car problems through the years, Jim Winter auto is appreciated.

5
DemandForce

Jim Winter Auto Care is AMAZING! Johnny, Tom, and all the guys there give excellent customer service. I've been a customer for over 5 years and wouldn't think of taking my cars anywhere else. These are guys that I honestly say that I can TRUST. And you don't usually hear those two words go together....Mechanic and Trust! I have referred several family members and friends and they've all had the same great experience.

5
DemandForce

The entire team at JW Auto Care is knowledgeable and helpful. Always making the most logical suggestions and explaining things so I do truely understand. Services are very competitive rate. If you have never checked them out - you should. If you have, then I know, like me, you would not consider going any place else. Thanks to Johnny and his team!

5
DemandForce

Service, and personality of everyone was great, I will return for other service.

5
GooglePlus

Honesty, trustworthy, integrity. I cannot believe I'm talking about a mechanic shop!! I have lived in Scottsdale for 4 + years now, and have finally found a place I trust to bring my car. The people who work at Jim Winter are honest, forthright, compassionate individuals. They are patient, fair priced and don't try to scam you. They are genuinely good people who want to help you with your car needs. They always vacuum the inside of your car too - which is so nice!! Try them out - you won't be disappointed with the value you receive for work done. Their customer service is exceptional too!

5
DemandForce

Service is always excellent. Gentleman are friendly, explain car problems well, communicative, people you can trust!

5
DemandForce

What more do you NEED to know??? - this is the most honest and reliable auto repair shop I have ever encounted in my 67+ years - pricing is fair -- work is completed on time and there are no surprises in pricing when you pick up the keys -- plus it is fixed right the first time ... and leaving a flower for the ladies on the front seat is a very sweet extra - LOVE MY TEAM AT JIM WINTER AUTO!

5
DemandForce

Always excellent service. I have had my vehicles serviced here for over 5 years. I will never take my car anywhere else. You guys are the best!Excellent service and fair pricing. Nice to be able to trust where you take your vehicle for repairs!!

5
DemandForce

Awesome as always. No surprises, just good quality work. Keeps my Hyundai & Toyota running like new.

5
DemandForce

We have been taking our car to Jim Winter Auto Care for over 25 years. They have always done a great job and provides excellent service. We have referred many people to them and they also agree they are the best and other auto care places over charge, NOT Jim Winter Auto Care.

5
DemandForce

Johnny Welker and his team at Jim Winter Auto Care (JWAC) brands his company with care, respect, and expertise. They link the caring of cars to the care of car owners. They take time to share their knowledge with customers and no "beloved clunker" is too old to get the best care around. No longer do women have to fear being ripped off by mechanics. At JWAC, they value the diversity of their clientele and demonstrate respect with professionalism. No car question is too trivial or moment too rushed to share a story--and a smile is never time-consuming. The proof is in the pudding--Expertise in car care! Thanks, Jim Winter Auto Care! --DROID

4
DemandForce

I chose this place b/c it was the closest AC Delco shop to my house. Then I called and the guy I talked to was really helpful - didn't try to rush off the phone - provided a lot of info re. my battery issue before I'd even committed to coming in. When I went in, the service was quick and I paid exactly what he said I'd pay. They cleaned my windows and left a flower on my front seat with a thank you note. Nice touch

5
DemandForce

It was awesome! Tom was very nice and patient with me. I've been using Jim Winters for a number of years. Most of the people at work use them too.They really do quality work, their efficient and reasonably priced. I was very happily surprised to get my car back washed, vacuumed AND a flower! I won't take my car anywhere else.

5
DemandForce

I trust Jim Winter Auto. They have always been straightforward and honest. They keep informed about upcoming maintenance and estimate the cost so I can plan ahead. They always return my car in a timely fashion with a flower on the front seat!

5
DemandForce

Towed in on a busy Monday morning with a flat tire and a repair to the exterior of the car. Repaired both and got a badly needed oil change to boot....again all on a very busy Monday. They rock. P.S. They've added a lady to the business. Very nice addition.

5
DemandForce

All of the guys at Jim Winters are GREAT!!! They treat us like family and make sure our vehicles are safe. For three generations we have been using Jim Winters and have never had a bad experience. We definitely would recommend them to anyone for car repairs!

5
DemandForce

Great service and workmanship. I trust JW Auto with my car and have recommended it to others.

5
DemandForce

Jim Winter promptly addressed my service needs, replacing a head light and completing an oil change. Additionally, Jim Winter advised me of a failed battery and a leaking radiator hose; both issues were quickly resolved. Jim Winter provides excellent service, ensuring your vehicle continues to perform efficiently.

5
DemandForce

Tom provided great service and got our vehicle to pass emissions.

5
DemandForce

Very professional and great service. I will be returning for furture service.

5
Google

Best customer service ever! Fair and honoest, these guys go out of their way to be helpful. I highly recommend them to anyone!

5
DemandForce

I am a first time customer and I could not be more pleased with the terrific and friendly service.

5
DemandForce

The service was excellent! I had an unusual noise that quit before I arrived. I told them about it & had the routine service completed. They checked several times to see if they could find out what the noise had been, then serviced the car. Everything was explained to me & they checked with me before doing any additional service. I was very pleased with the service & the professional way I was treated.

5
Yelp

Took my car in for a repair a few years ago. This time I needed some major work done and seemed to remember a great, honest experience from years ago, so I figured I would try them again. I was not disappointed. Great customer service, very fair pricing, professional, courteous...I will only consider them for all repair needs in the future. Highly recommended!

5
DemandForce

GREAT customer service and speedy repairs. Highly recommended.

5
DemandForce

Great service, thanks!

5
DemandForce

Everyone is so informative helpful and friendly i always know when i take my car in they are thinking of my best interest and take the time to explain what if anything needs to be done they are te best!

5
DemandForce

As always, great service and everything was done on time and no issues. Thx JW

5
DemandForce

My family and I have used Jim Winter Auto Care for more than 3 decades. They have always provided kind,reliable and honest care for all our automotive needs. Jim always made you feel like family and put the same care and consideration into our vehicles as though they were his own. When he passed the business on to new management, they have continued with the same warm care, concern, honesty and reliability. I can't recommend them more highly and they have the best mints in town.

5
DemandForce

Jim Winter Auto Care always provides excellent service for our auto repair needs. Johnnie and his staff are very friendly, knowledgeable, and accommodating and go out of their way to provide the best service possible. We have trusted Jim Winter Auto Care for years and have never been disappointed. It is very reassuring for us to have an auto repair and service center like this that we can completely depend on.

5
DemandForce

Very good service. Was happy that they took me home and picked me up so I didn't have to wait.

5
DemandForce

They were honest and completed my oil change quickly. I'll definitely be back.

5
DemandForce

I always feel confident in not only the workmanship, but the honesty with which your employees treat me. I do appreciate it. The carnations are the "icing on the cake". Thanks again, Debbie D.

5
DemandForce

Let's face it...getting auto repairs is akin to dental work. BUT, the folks at Jim Winter's make the experience far more tolerable. They are courteous, thorough and trustworthy. Keep up the good work!

5
DemandForce

We are long-time customers of Jim Winter Auto Care. Although it is sometimes difficult due to our location, we have been loyal customers, traveling from north Scottsdale to the area of Thomas and Scottsdale Rd to have our cars serviced. From the management to the techs, the men are efficient, courteous and thorough. We have always been confident in, and pleased with, their attention to details and their desire to satisfy their customers. WE ARE ALWAYS TREATED WELL AT JIM WINTER AUTO CARE - SO ARE OUR THREE CARS!

5
DemandForce

What else do you need to know??? - this is the friendliest and fairest auto repair shop I have encountered in my 67+ years. Work is completed in timely fashion and is right the first time. Ladies - special surprise on passenger seat just because they know you are special!!! I simply love my JIM WINTER TEAM!

5
DemandForce

Received the usual high level of hassle-free service I have grown to expect and was not disappointed. Would recommend this facility to anyone without reservation.

5
DemandForce

Johnny,I have always received excellent service its why I have been a customer for so long.

5
DemandForce

We had an electric door broken; your tram did a fantastic job in short order. Thank you!

5
DemandForce

I had been referred to this facility by a friend. I am extremely please the service i have received. I took my vehicle in because it had a oil leak the size of the Exxon Valdez. I had done a little reading on the internet and was hoping that the issue was one of the common complaintes that had been reported for the mini cooper. However, with a leak this size it was anyones guess. When all was said and done I was charged a fair price and received much more than I expected. If your looking at shop rates and repair prices they are right in line with other companies. However, I challenge you to put a price on honesty and integretay. This is something that comes with your service experience at Jim Winter Auto Care. They could have easily told me the problme was much larger than it was. You hear these stories all the time and wonder if you have ever been hit yourself. Not at this facility! The also performed a general check of my vehicle and informed me of a few things i needed to be looking at.I know what your thinking.. Here comes the upsell. Not at this facility. They gave me the plus and minus of the two items i needed to be concerned with and even told me that if I was handy I could save a few bucks by doing one myself. What repair facility would suggest that to you???I never felt pressured to do any additional work. It was more of a concern for my safety and the condition of the vehicle. In short if your looking for a place you can trust and a reasonable price this is where you want to go. I just wish i would have found them sooner but I'm going to spread the word now.ThanksJon

5
DemandForce

Hello,your staff member named Tom Robertson took great care of all the items I needed on my 2001 Blazer. He was courteous and knowledgeable. He also provided me with a ride home which was totally unexpected. Thanks.One of the items that was accomplished on my vehicle was the draining and replacement of the rear differential fluid. I noticed this morning that their was a bit of grease/fluid under the left (driver side) rear tire. If I see this again tomorrow morning I will give a call.All and all a great experience. Thanks.

5
DemandForce

Great service and fair prices!

4
DemandForce

Each time I bring my car in to you for servicing I am always amazed at the friendly, caring, highly ethical service you provide. I am so glad to be able to bring my cars to you for several years now. Thank you so much! Keep doing what you are doing! (Thanks also for the carnations! Lovely touch!)

5
GooglePlus

Best customer service ever! Fair and honoest, these guys go out of their way to be helpful. I highly recommend them to anyone!

5
DemandForce

I am always very pleased with th attitudes of the people that work there very friendly and courteous and professional. I always know my car is in good hands when i take it there and they will not do anything without contacting me first and giving me an estimate. thanks guys i really appreciate you all! sharyn mccaslin

5
DemandForce

Received the usual high level of hassle-free service I have grown to expect and was not disappointed. Would recommend this facility to anyone without reservation.

5
DemandForce

Great service.

5
DemandForce

Great service and honesty about problems. Been going there for years.

5
DemandForce

I am glad that I can always depend on a professional job with you. We have been bringing our cars to you since I believe 1981. We recommend you to our friends and appreciate that you give us an honest assessment. Thanks.

5
DemandForce

Winter's got game - the whole package. They do good work - manage to get work out on time, done right, appointments kept - all good. I seldom give 4 or 5 ratings, but Winter earned them. I've sent dozens of friends and relatives to Winter - never gotten a bad report back.

5
DemandForce

I love Jim Winter Auto Care. My family has been going to them since I was young and their service has always been the best!

5
DemandForce

As always, I received the most efficient and friendly service I've know for 35+ years. They are the best in town.

5
DemandForce

This place is great!

5
DemandForce

TRUSTED SERVICE. On a recent visit, I thought I needed new brakes, but after inspection they said I still had life left in them, and didn't need a change. I've used Jim Winter's for service on a number of vehicles for over 10 years. They perform quality work and I trust them to tell me what wrong and what's not. I never feel as though I'm being sold something I don't need. I highly recommend them.

5
DemandForce

Honest, reliable and knowledgable

5
DemandForce

Johnny and all the men I have dealt with have been very professional. They explain the work that needs to be done and I feel they are being honest and fair!

5
DemandForce

I've continued to receive excellent service at Jim Winter Auto Care. They are honest, communicative, thoughtful and overall good people.

5
DemandForce

You do the best work and really care about your customers. thank you,

5
DemandForce

Always honest and always very helpful.

5
DemandForce

Even though it took far longer than I had anticipated, I realized you were making every effort to do the best job possible even when unexpected things arose and extra work, parts, etc. had to be implemented. However, I never expected a sizable discount as well as your paying for a number of days of rental fees for another car for me to drive. Needless to say, I will be a returning customer. I really appreciate all your efforts.

5
DemandForce

Excellent service. Don't try to promote unnecessary services.

5
DemandForce

Best service I've seen in a long time. Explained & made recommendations about my next visit. Already made an appointment.

5
DemandForce

We always get great service at J.W. Auto care

5
DemandForce

The service was top rate. I was given a very clear explanation of what was going to happen, how charges would be done and they followed through with all of it. All this was done with exceptional customer care.

5
DemandForce

This place is fantastic. The staff is friendly, honest, and provides the highest quality service. I highly recommend them!

5
DemandForce

Great service and they are always so friendly.

5
DemandForce

As usual, everything was outstanding!!!

5
DemandForce

Great. Good service. They did what they said they would do. Polite. I will us4e them again. Harry Huffman

5
DemandForce

I have been a customer of Jim Winter Auto Care since the mid-70's. I have always received excellent care from the courteous staff and will continue to bring my car to them for repairs. Bottom line: I trust Jim Winter Auto Care!

5
DemandForce

Always the same reliable honest and dependable.

5
DemandForce

I have been a customer of Jim Winter Auto for many years. Service and quality of work is excellent, and the people associated with Jim Winter's are always courteous and professional. I have recommended others to JW Auto and will continue to do so. It's good to know I have a service specialist like JW Auto that I can trust to keep my car in good repair at a reasonable cost.

5
DemandForce

The men at Jim Winter Auto Care are thorough, skilled and personable. We have been satisfied customers for years, in spite of a half hour drive to treat ourselves, and our 3 cars, to excellent service. Johnny and his excellent techs do a great job. When you leave with your vehicle you can be sure its been thoroughly checked and serviced. They even provide you with a list of what will need to be serviced in upcoming visits. No surprises here. Great service! Personal and friendly staff! A clean and well-managed service facility. We are very happy, loyal customers! Thank you Johnny, Tom, Jeff, and techs!

5
DemandForce

Have been coming to Jim Winter Auto Care for almost 20 years now. Honest, friendly, and very helpful. Cannot see myself ever going elsewhere.

4
DemandForce

The guys at Jim Winter Auto Care were very nice. My dad is a mechanic(back in PA) and I told them that and they were very open about letting him call them if he wanted to talk to them about my car. I thought this was very professional that they were willing to talk to another mechanic. The only reason I didn't give them 5 stars is because I went to drop my car off the night before and I couldn't get in to the gate. Other than that I would highly recommend Jim Winter Auto Care.

5
DemandForce

I am always happy with the work they do on my car and they let me know what I have to do next because I have an old car .

4
DemandForce

Professional demeanor; orderly, clean facility; kind; attentive.

5
DemandForce

I have been going to Jim Winter for almost 4 years now and I have never had anything but spectacular service every time. I am respected as a custoner and everything is always explained in detail to me. I have sent my Mom there and her experiences have been just as great. I wouldn't trust my vehicle at any other shop!

5
DemandForce

Several words come to mind when I think if Jim Winter Auto Care and they are honesty, professionalism & workmanship. These along with the friendliness and courtesy make going any place else for service out of the question.

5
DemandForce

Been using JW for 5 years or so, haven't had one bad experience yet. Great guys.

5
DemandForce

I always receive excellent service, whether routine or something major. I've been coming back over three years, so that says more then anything I could write.

5
DemandForce

Been taking my 2 cars & my mom's car to Jim Winter for the past 10 years. Never had a problem. Their customer service managers (Johnnie & Tom) have a wealth of car knowledge & their mechanics have always have done a great job. I have recommended my family & friends to Jim Winter all the time.

5
DemandForce

I had my vehicle in recently for some regular maintainence and was very pleased with the quality of the work performed. I would recommend JW Auto Care to anyone who is in need of service on their car. The staff is great and they even washed my car for me prior to picking it up!

5
DemandForce

Work completed on time. Travel to home and back was provided. All work done was explained. Cost was reasonable. I'll be back with any car I have, as needed.

5
DemandForce

Great customer service. Do not push unnecessary services. Tell me what maintenance is coming up in the future, brake pads, etc., and approximate cost to help me plan. I am a forever customer. I trust what they tell me. When they changed my battery, they reset the clock, radio stations. Best care service company in my 40 years of owning cars.

5
DemandForce

Johnny and crew went out of their way help me out. I had limited time and had to make another trip to get a new tire, so Johnny went out of his way to order the tire and drove to pick it up to put it on for me and get me out in time. Hands down, the best customer service I have ever had! They are always so wonderful and helpful and I would recommend them to anyone! Thanks guys :)

5
DemandForce

No need to look further for the ideal place for car repair - been using J.W. for many years and never been disappointed. Repairs always successful and staff are experts in knowing how to treat customers right. The best garage in town!!

4
DemandForce

I brought my vehicle in for front brakes. It actually turned into a rotor problem. I asked that the front rotors be done first and that I would bring it back another time for the rears. When I picked the vehicle up it was explained to me that due to a miscommunication between the mechanic and the desk all 4 had been done. I knew right then I didn't have to pay for the additional work. They presented a VERY modified bill which was generous. Because of their honesty I gladly paid it and will go back to them for more service.

5
DemandForce

I am always pleased with the service and your committment to keeping my car in top shape. It gives me peace of mind.

5
DemandForce

Excellent customer service, very professional, knowledgeable and always helpful! My car is fixed right the first time everytime!

4
DemandForce

Friendly, fast, and fair. I will definitely be a returning customer.

5
DemandForce

Our car broke down and we had it towed to the nearest aaa garage,after the assessment we were told the whole engine had to be taken out to sort the problem out and it would cost thousands. We had it towed to Jim Auto and the problem was fixed for under one hundred dollars. We have been their customers since 2009 and have both our cars worked on many a times and have been very happy with the outcome. Thank you Jim Auto

5
DemandForce

Our experience with JW Auto Care was the best. They have taken care of our families cars for almost 30 years.

5
DemandForce

Always treated right, Tom was able to schedule me in last minute and vehicle was returned at the time he said. Been longtime customer and will always continue to take my vehicles to Jim Wimters AC.

5
DemandForce

I have been bringing my car to Jim Winters for about 2 years now. Recently they worked on both my Honda and my Lexus. The work performed was beyonfd my expectations. I had been told I needed to spend $700.00 to fix my car and Jim Winter Auto Care took care of it without replacing the expensive parts that another place told me I needed. I have complete trust in them and will not hesitate to return the next time either of my cars needs anything.

5
DemandForce

They take care of my entire fleet of company and personal vehicles. I was in the automotive trade for over 20 years and you will be amazed at how great Johnny and his crew are to deal with. It' the only place i will take my vehicles for auto repairs in AZ.

5
DemandForce

My experience this last time was outstanding, as usual. That's the reason I kep coming back and have done so for better than 20 years.

5
DemandForce

As usual, outstanding!!!

5
DemandForce

We love these guys! We have been customers for over 25 years. They stand behind their work and they are extremely competent. Johnny has made some great improvements.

5
DemandForce

Our car broke down took it to nearest aaa garage was told it would cost thousands got it towed to Jim Winter auto and was fixed for less than one hundred. Thanks Jim Winter Auto. We appreciate your help and honesty we have been your customers since 2009 and will continue to do so

5
DemandForce

Jim Winter Auto Care gave e an estimate to replace the intake manifold!and related gaskets that was considerably less than I expected! They were ae to diagnose and repair my 2001 Expedition in an extremely timely manner. They provided shuttle service to me for drop off and pick up of my vehicle. I was very pleasantly surprised to find a few pieces of chocolate and a beautifully wrapped carnation in my truck upon pick up! I would most certainly use Jim Winter Auto Care again and will recommend it to anyone needing a good mechanic! Most importantly, as a woman, I didn't feel taken advantage of!!

5
DemandForce

All those guys are polite, helpful and sweet. Prices are reasonable and everyone is very honest. Glad to have a new, trustworthy shop!!! Thx :)

5
DemandForce

Absolutely the best! Knowledgeable, prompt, reasonably priced and friendly. If you have had your vehicle serviced or repaired there, you already know this; if not, get on board!

5
DemandForce

Extremely friendly, honest and clean environment. I would recommend them to anyone.

5
DemandForce

The best place to take your car. I took the car to their place,they took me home. When the car was done they brought mycar back. With a live flower on the seat. They are the friendlyestpeople to work with that I have met and HONEST>

5
DemandForce

Great Service as always. Work is always done on time & with quality. I also like the fact that they vacuum the inside & clean the windows.

5
DemandForce

As always I recieved the best of service from Jim Winter Auto Care. I trust them to get the best of care for my car.

5
DemandForce

I had originally gone to one of those corporate style repair shops and had a nightmare of changing prices and "one more thing" wrong. Then on a recommendation I came to Jim W. The difference was night and day. The staff have always been extremely friendly and helpful right from the word go. I always understand exactly what needs to be done and how much it will cost. The work is always done the same day, and when I leave I have never felt confused about why something was repaired or replaced. The prices are straightforward and very reasonable. They are in it for the long-term customer, not the quick commission sale! My only regret was that I ever bothered to go to some other shop strictly on big name recognition. Highly recommended!

5
DemandForce

Wonderful staff and shop,nothing but good things to say about them. I highly recommend Jim Winter Auto Care. If you want your vehicle fixed right, take it to Jim Winter.

4
DemandForce

I appreciate your excellent service, Thank You,

5
DemandForce

Escellent service. They had my car a little longer than expected but drove it over to my house when they were finished so I could make a 5:30 pm engagement. Much appreciated.

5
DemandForce

This is a friendly,fair and honest shop,I wouldn't take my car anywhere else!

5
DemandForce

I always receive prompt, courteous and friendly service at Jim Winter Auto Care.

5
GooglePlus

I did get turned on to J W Autocare 2 cars ago ( I do keep my cars a long time) by my daughter. It's true there is no other place anymore, excellent service. I tell them what I need and they take care of it. Their great service, knowledgable employees make J Winter my place to take my car when repairs and service are needed. Robert N.

5
DemandForce

Tom was upfront about costs and gave timely updates on their progress. Upstanding people, consummate professionals. Will definitely return for service in the future.

5
DemandForce

The best customer ever!!

5
DemandForce

Yes, it was pricey, but I do have faith in you and I know you wouldn't have done it if it weren't needed. Thanks, Debbie

5
DemandForce

Always friendly helpful people to deal with.

5
DemandForce

Outstanding!! The service was performed thoroughly & completed on time as promised. This is such a professional operation, I would never want to take my car anyplace else for service.

5
DemandForce

Excellent as always!

5
DemandForce

Fast and honest. I had a bad battery, which I did not know was still under warranty. Instead of replacing it and charging me, I was sent to the dealer and had a new battery installed for free. Thanks for saving me over $100!

5
DemandForce

This was my second visit with them. As before, the level of concern for the customer was highly appreciated!

5
DemandForce

Excellent service as always

5
DemandForce

Always corteous and friendly. Car always clean.

5
DemandForce

Excellent work! I know I can always trust your company.

5
DemandForce

your auto repair shop has been servicing my vehicles approx. 7 years now I really appreciate your honesty and very good workmanship along with your very informative staff... nice to know a service dept. that tells it like it is, very honest knowledgeable folks !

5
GooglePlus

Trustworthy & professional, This was my first visit and I'm never going anywhere else!

5
DemandForce

Good morning Johnny and all the staff - it's 6a.m. and I'm back from my walk - of course,my priority is praying, reading His Word and enjoying the first hour I'm up - plus,my clothes line is filled - I'm not bragging, it's just that I have the Best Life ever and knowing that my van is cared for as you all do, I am ever so grateful. Although I don't drive a lot, just these short jaunts that I make are very important - Thank you, everyone at Jim Winter, for allowing me to be worry free when it comes to care of my vehicle. Have a blessed day and I will see you soon. In His Love Mary Stuart

5
DemandForce

Great work. Great service. Again

5
DemandForce

I always recommend JW Auto Care because of the excellent car care they've provided to me and my family. They've serviced and repaired our 1981 Caddy Eldorado, 2006 Prius, and 2011 Radio Flyer red wagon. Johnny and his staff are very accommodating and enjoyable to be around. 1 highly recommend them if you want an organization that takes great pride in their work.

5
DemandForce

Excellent service every time. Thanks Johnny !!!

4
DemandForce

My visit was for regular maintenance. The work was done while I waited and it wasn't a long wait. I appreciate the friendliness, straight-forwardness, and knowledge displayed by the staff.

5
DemandForce

As usual we were greeted very nicely, and our cars were serviced very efficiently during a three day period in which we jockeyed all three of our older vehicles back and forth to Winter Auto Care. We have been loyal customers of Jim Winter Auto Care for almost 25 years. As the valley has grown, we have stayed with the tried and true technicians at JW Auto Care. We appreciate that they try to anticipate future issues and give us a :heads-up" so that we can manage our repair expenses

5
GooglePlus

My family has been using Winter Auto Care for more then 10 years they are honest, reliable, and provide prompt service.

5
DemandForce

Was referred by Stan Runnels. Came in for a quick brake inspection. Everyone on staff was friendly and helpful; specifically, Johnny Welker & Patrick, who did the work on my car.I would definitely recommend to my friends!

5
GooglePlus

I am very mechanically savvy and I have been using Jim Winter for 10 years. I have always found this shop to be the kind of shop that everyone is searching for. They do what needs to be done on my car at a very fair price and they have never tried to sell me what I don't need. The new owner Johnny Welker is a man of integrity and the mechanics that I have met are very impressive. I highly recommend this shop.

JW Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call JW Auto Care (480) 947-4687 if you have any issues in accessing any area of our website.