I had originally gone to one of those corporate style repair shops and had a nightmare of changing prices and "one more thing" wrong. Then on a recommendation I came to Jim W. The difference was night and day. The staff have always been extremely friendly and helpful right from the word go. I always understand exactly what needs to be done and how much it will cost. The work is always done the same day, and when I leave I have never felt confused about why something was repaired or replaced. The prices are straightforward and very reasonable. They are in it for the long-term customer, not the quick commission sale! My only regret was that I ever bothered to go to some other shop strictly on big name recognition. Highly recommended!