JW Auto Care - Scottsdale

I drove from N Phoenix to Jim's Auto Care based on their reviews on Yelp. My Lexus did not pass emissions due to some sensor failures...this sounded expensive and time consuming. I made an appointment for Friday morning, they explained how they would begin identifying the issue, the minimum cost and told me they would keep me posted with progress, which they did. The problems were identified quickly, they shopped around for the best price for the very expensive part, and my car was repaired in about 5 hours and they actually drove my car to emissions for me so that I didn't have to. I left feeling very confident that I made the right choice, I was extremely pleased with the customer service, timeliness, and honesty.

superior service beyond what i expected on.my older ford f150 truck.my truck needed a lot of attention. the repairs performed were performed well. i was clearly advised what was needed and also what was not.my truck runs and rides so well I am very happy. thanks sincerely tom labash

As always, excellent service at a good price!

Everyone is friendly and most helpful. I have trusted all of them for many years and hope to continue my relationship with them for a long time to come. They always give the honest answers, they are trustworthy.

From the moment i brougth my car in(they even dropped me off and picked me up) i was met with professional, polite and pleasant service and people. Jim Winter's, as usual, repaired my car in a prompt and professional manner and i believe that they did their best to keep the costs as reasonable as possible as well. Thank you, again.

As always, John and his crew has done an excellent job to keep my car in great shape and running smoothly. It's a great feeling to know my car is safe to drive on the road!!

Went in to buy a new battery for one that was still in good condition (which I didn't tell them I already knew about) but probably wouldn't have made it through the upcoming summer since the previous identical battery failed before one year was up (a factory original battery which the dealer replaced). I didn't ask them to do it, but they did a battery test and informed me the battery was still in good condition. In most circumstances, this may have cost them a sale, but their honesty seems to be more important to them. In and out in 45 minutes with an extended 6-year warranty which cost only $10 extra.

I was pleasantly surprised to receive a discount at recent service appointment on my 2004 Camry Every dollar in savings is appreciated. Johnny and his employees are professional and friendly. Thank you!

Good communication and professional service.

I can depend on Jim winter to do an honest job.