Absolutely AMAZING! If I could give more stars, I would. Not only do they provide thorough inspection and a detailed report about your vehicle with pictures, they have wonderful customer service and provide quality care. I was visiting from out of town and had an unexpected A/C fan damage occur. There was no Nissan dealership around for me to take my truck into and I was to head back home to California the next day from the hot hot summer heat of Arizona. I was scared and needed service soon. I found JW Auto Care on my phone and decided to call them out of the other companies found around me. I spoke to Kathy who was amazing! She was kind and compassionate and made sure my truck could be seen with her team first before she committed to me coming in. They even provided a complimentary shuttle car drop off and pick up for me even being a bit of a ways out from my hotel, by Toshi who is an excellent driver. My truck was serviced quickly and inspected with detail. There were fluid levels my own dealership should have caught just 3 months ago and didn’t. But JW Auto Care did. They made sure my fluids were topped off so I could return home safely and then have my dealership take care of the rest. It was my decision to not have them do the flushing only because my dealership should have done that on last checkup. This experience was the best I have ever had (and I have had many in my years). They even left me flowers on my dashboard after service was completed. So thoughtful. Thank you so much to the whole team at JW Auto Care in Scottsdale, AZ!
Thank you so much Kristie for your kind words and praise of our business! We are so pleased Kathy was able to help you fix your 2010 Nissan Titan and get you on your way back to California all safe and sound. We wish you safe travels and if you ever find your way back to Arizona we will be here waiting!
- JW Auto Care