Moving to Scottsdale from Cave Creek, one of my top priorities was finding a reliable auto shop. As a small business owner, I don't mess with big corporate companies, even if they may be a little cheaper - because I appreciate building relationships with good people. One qualm I do have, that can easily be fixed, is for the staff to "under promise and over perform more". Both times, I've been told a wait time of X, and it's been longer each time. If you just tell me it'll take a little longer, and get it done faster - mentally - it helps ease my frustrations. Otherwise, Johnny was extremely humble throughout, all of his guys are awesome, and he even texted me personally to make sure everything was ok. I will be back.