Scottsdale Auto Repair

There is no better indication of how good an auto repair business is than the reviews published by customers. At JW Auto Care, our auto mechanics are known in the Scottsdale and Tempe area as the best in the business, and many of our loyal customers have gone out of their way to post their comments. Take a look at our reviews:

5

I just want to express my experience at JW auto. My car required quite a bit of restoration work. JW took the time to thoroughly explain to me what needed to be done and what I should have repaired first in order to insure the car was save to drive. He was up front and honest about the cost involved. I felt like he honestly cared and treated me like family. I picked up my car and am very happy with the work that was done and was I surprised to find my car cleaned and with a “thank-you” flower on the seat!! Thanks again JW! I will definitely recommend you to family and friends.

5

This is a top notch shop who is the best I have ever found for communicating with me about what was going on with my car. They have 11 bays, so they can get you in quickly for minor or major repair work. I dealt with Scott and Johnny and they are both very professional and easy to work with. JW Auto Care went out of their way to give me a good deal on things and keep me a happy customer. I highly recommend them no matter what your automotive needs are.

5

Hands down the most professional, competitively priced, clean, knowledgeable and dependable shop in town. From the time of inspection to my car getting fixed it was an effortless process that gave me the power to select the route to go based on my budget and needs rather than being told how it is going to be. Johnny and his team has earned my families business from here on out, thank you for knowing my cars will always be safely on the road.

5

Very kind staff- they are thorough and care about their customers! Would absolutely recommend JW Auto Care!

5

The first time I've ever received flowers and candy from an auto repair shop! This is an example of the level of customer service at JW Auto Care. We're visiting Phoenix and needed immediate service and the guys at JW did an excellent job of explaining what was needed and getting the job done as quickly as possible. Because parts were needed, we had to leave the car overnight and were pleased to have transportation home by Marcus Taylor who is pleasant and courteous and another example of the type of exemplary employee at JW. They all tried to make a difficult situation as painless as possible. If we lived in the Phoenix area, this would be our go to service shop.

5

Awesome service & very honest friendly staff, the best there is in Scottsdale.

5

WOW! I live in Tucson and found a car in Scottsdale. I wanted to get it checked out before I bought it. Johnny and his team did an awesome job. They inspected the car and took photos and gave estimates for any problems they found. I brought the paperwork to the dealer and had concrete evidence for negotiations. I bought the car and I am delighted. The few items they highlighted I will have them do the work. If you are looking for excellence look no further. J.W. Auto Care - Johnny and his team provided the ABSOLUTELY THE BEST! Service I have ever experienced. Thanks Johnny

5

JwAuto is one of the best repair shops that I've ever known. The best service every time. Knowledgeable, freindly and efficient are some words to describe my experience with them.They look out for my interest too! Happy to give them my business and highly recommend them to others.

5

I've been taking my vehicles here for a long time. They always do great work. The front end staff is fantastic they take their time and they listen to what you need done to your vehicle to make sure that everything gets done correctly. The guys who actually do the work are also friendly and knowledgeable and will go out of their way to make sure that the customer satisfied and their concerns are met. I have been bringing all of our vehicles there for a few years now. Just recently one of my cars was hit in a small accident and most of the damage was mechanical with very minor body damage. Since the insurance company only wanted to pay a portion of their actual cost the guys with JW Auto Care made sure that my vehicle was done properly and had the right parts put on it. They also handled talking to the adjuster with the insurance company for me. So they basically took the headache out of my hands and gave me my car back fixed. I did have to pay a little bit out of pocket but that was just due to the insurance company's cheapness. I trust these guys, I believe that they're an honest business. I will continue to do business with them in the future. Thank you Marcus for always providing Transportation when I don't have another ride and a big shout-out to Jeff Johnny and Scott for always patiently listening to my crazy stories. Great people I highly recommend this shop.

5

The first time I've ever received flowers and candy from an auto repair shop! This is an example of the level of customer service at JW Auto Care. We're visiting Phoenix and needed immediate service and the guys at JW did an excellent job of explaining what was needed and getting the job done as quickly as possible. Because parts were needed, we had to leave the car overnight and were pleased to have transportation home by Marcus Taylor who is pleasant and courteous and another example of the type of exemplary employee at JW. They all tried to make a difficult situation as painless as possible. If we lived in the Phoenix area, this would be our go to service shop.

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