I truly appreciate the patience all of the employees, especially Johnny, have when it comes to service. Johnny always takes the time to explain exactly what is happening, why it is happening, what it is going to take, and does his best to give the best pricing. Also, all of the employees always greet you with a smile, and are very pleasant, in person and on the phone. And the best part, the employees, and Johnny, always make sure that the customer is happy with the service, and that we are happy with how our vehicles "feel"/drive after the service. And they always make you feel very welcome to let them know if you have any questions or problems with the service. And you believe them! Thank you Jim Winter Auto Care Team!