JW Auto Care - Scottsdale

We took my car in due to some damage, this was my first time going here and I honestly can’t say how thankful I am. Kathy and the rest of the team were absolutely amazing and held my hand through the whole process. Kathy helped deal with insurance AND warranty companies. They explained everything very clearly to me and treated me as family. I will now be coming here for all of my future maintenance needs.

These people are so great !! I really trust them with my truck . I've been going to them for years.

Great service will definitely be coming back!!

JW Auto is amazing. I’ve been coming for years and they are always professional, clear, efficient and friendly. I had an issue pop up with my car and they were able to turn it around same day even though they were busy. Thank you for your incredible service!!

See update .I've taken my car here to get it fixed before with no problem. This time oh my I will not be going back the lady Kathy is very rude and don't listen to instructions about why you are dropping off your vehicle. I will not be going back and will not be recommending this place to people anymore. Talk about price gouging and adding on random things that didn't need to be done... UPDATE The owner Jonhhy personally contacted about the issue I was having and was very apologetic about everything and looked into it and corrected what was wrong. Hopefully for future visit it will go smoothly.

Great communication and the car was perfectly fixed.

Great communication and the car was perfectly fixed.

Always great to deal with. Upfront pricing and they explain everything.

Stumbled on JW Auto Care just on convenience of their location to where I live, but I was so impressed by them. Right from the beginning their customer service was top notch, timely and clear communication on what services they recommended, including transparent (and reasonable) pricing, and just really friendly, genuine interactions. These are the types of businesses that you just don’t come by often anymore. They even left a flower on my dashboard, which was such a nice touch! I highly recommend JW Auto Care - from start to finish, I had a positive customer experience, and I will definitely be back for future car needs.

JW is the Bomb, they explain every detail of what needed to be done, and were very professional…they even helped my wife with her bike…she rode it over to pickup our Jeep…, don’t go anywhere else for your repair needs… these folks are the BEST.