JW Auto Care - Scottsdale

My first experience with JW AUTO CARE was simply GREAT. The condition of my car was evaluated promptly by telephone and email. With my limited knowledge of auto mechanics the staff explained all the work needed to be done and why to my understanding and I appreciated this very much. Customer service transportation was terrific. AND...the flowers in my car at pick up was a delight! All work was completed satisfactorily and my car runs better than ever. I've already recommended JW AUTO to family and friends. It's a huge relief to have found reliable auto repair.

This was my first time using JW Auto Care and I couldn’t be happier! I normally dread going to a mechanic shop, but I smiled after my experience here. They were able to schedule and appointment for me within a day. In addition, they shuttled me from the shop to my work and back at the end of the day. After checking my car they texted me a report of the evaluation with what they recommended be repaired and the urgency. When I called to speak with them, on my own time, they weighed the urgency of each repair and clearly stated the price. Upon picking up my car they were very friendly, checked me out quickly, and left a flower and note in my clean car. I’ll only use JW Auto Care for all my future car needs!

The folks at JW are awesome. They are reliable, trustworthy and always helpful. I love that they remember their customers and take personal care in getting the job done. I wouldn't take my car anywhere else.

I went to JW Auto for the first time for an oil change. I was pleased to learn that they only use synthetic oil, and they perform a full vehicle inspection during the oil change. I have seen other places charge twice as much for the same type of inspection WITHOUT the oil change. After the inspection, I was delivered a full report in paper copy and online. There were a number of things requiring attention on my car, but I was not pressured by anyone to use JW Auto to fix them. I was provided rates and prices when I asked, with no high pressure sales. They will also wash you car with service. Excellent people, and I highly recommend!

Outstanding customer service. All the staff was extremely helpful and friendly. Next time my car needs a fix i know where I’m going!

Being new in town with auto problem - flashing light on dashboard - can be worrisome. First pulled into a Mieneke that day (close to where I had the problem) who gave me a list of things that had nothing to do with the flashing light! The next day I found JW preparing for the worst. They not only couldn't have been nicer but quickly diagnosed the problem and cleared the flashing light for a nominal charge. Since then I had another issue and they again came up with a solution and what I felt was a fair charge. They picked me up and dropped me at my house and couldnt have been nicer or more courteous. Im so glad to have found them .... Besides finding a good doctor(!) Finding a good trustworthy auto center sets my mind at ease. Google reviews on JW were spot on. Exceptional reliable auto care by people who care! Thank you JW!!

Very good services. Thanks

I have taken all my vehicles to Johnny and his guys for years. They are thorough and professional. They always take the time to explain to me what's gong on with my vehicle, whats urgent and what is not. This is key to the trust I put in them. They don't seem to be as interested in getting every dollar they can out of every job, as much as they seem interested in forging a long term relationship with their clients. What more could one ask of his mechanic?? I highly recommend them and plan on using their services for the foreseeable future.

I have driven over 1 million miles in the last 35 years and know cars and mechanics very well- JW is just a great place- very thorough- they list top to bottom what you car needs and offer very fair prices- I have an older Buick thatI was ready to give up on- After a week there, it runs like a new car- AC blast ice cubes, suspension and brakes and solid-