JW Auto Care - Scottsdale

I never receive anything but amazingly courteous and genuine service. The crew at Jim Winter really relieve any worry I would normally have when I take my car in for service.

I have had my cars serviced here in the past and I can not say enough how great I think the service and the employees are. It's hard to find an honest group of auto mechanics, these folks excel!! If you have any reservations about having your vehicle serviced somewhere bring it here to Jim Winter, you won't be disappointed.

My first visit to this shop was perfection. They made room on their busy schedule for a first time customer and gave me a “No-BS” assessment of my repairs. As much as I would like to wear a promotional sandwich board with their name on it everywhere I go, I’d rather treat them like a great fishing spot and never tell anyone about this great find.

Professional....courteous..and outstanding! I just have to have a talk with my coworkers...they all said I would get a surprise at the end...besides the great service! But to be for real...it feels so good to go to a shop and have honest and reliable people working on my truck! thank you so very much! I love my truck and they helped my baby get better! I will so recommend you guys to everybody!

Great place to take your vehicle. They are honest and reliable. All anticipated repairs are written out and explained thoroughly. Repairs are done in the time frame they tell you. Will not go anywhere else!

Diagnosed the problem & told me what it would cost, before proceeding with the repairs.

I love the service!! Every time I have taken my vehicle in, I have never had the same problem again. The job is done and it is done right! The people are so friendly and wonderful. I like that they offer you a ride wherever you need to go when you drop off your vehicle and to pick it up as well...no other place offers this that I know of. Jim Winter is my place to go and will always be :)

Great service. Quick turn around even when towed in.

The staff at jw auto are always professional and honest. I have been taking my car here for awhile and have never had a bad experience. Today they went above and beyond my expectations. My emissions were due on my car but it needed work done to pass. The team at jw auto care fixed my car and then took it to get my emissions test done. Of course it passed!! One less worry for me. The staff always calls to confirm the work that they will be doing and suggestions for maintenance in the future. I never feel pressured into getting work done. I always appreciate the flower that is waiting for me when I pick up my car. Its a nice touch! Great job and experience. Thx JW autocare for keeping my car on the road.

Your staff offered personalized customer service that I needed. Car problems are stressful and upsetting regardless, and your people went above the normal call of duty by telling me how I would get a recall repaired at a dealer and called the dealer with my VIN to check. Then they did a free visual inspection and gave me worst / best case scenarios for how much it would cost, and I did research and found that your shops pricing was very competitive (the dealer would've cost about $200 more). I can tell that your employees are honest and genuinely care about your customers. I left my car and it was fixed in less then 24 hours then you even offered free shuttle service and gave me a flower!!! Your shop makes the best of a bad situation through these actions and I'm loving it! I'll for sure be back for regular maintenance! Thanks again!