I've never been treated with such courtesy and care. First of all, the waiting room has an unbelievable cozy atmosphere that is clean and quiet. I actually was able to relax and enjoy the peace and quiet. Then, Johnnie came out and sat down in the waiting room with me and engaged in conversation, told me a little about their company and said they would like to be my new auto repair shop. That was followed by my car being pulled up, heading in the direction to leave, with a beautiful deep purple carnation complete with baby's breath and greenery, including the water bubble and wrapped in cellophane as a thank you gift. WOW! I've told about 30 people already and I'm sure I'll be sending referrals their way. It was amazing.