I went to JW Auto for the first time for an oil change. I was pleased to learn that they only use synthetic oil, and they perform a full vehicle inspection during the oil change. I have seen other places charge twice as much for the same type of inspection WITHOUT the oil change. After the inspection, I was delivered a full report in paper copy and online. There were a number of things requiring attention on my car, but I was not pressured by anyone to use JW Auto to fix them. I was provided rates and prices when I asked, with no high pressure sales. They will also wash you car with service. Excellent people, and I highly recommend!