JW Auto Care - Scottsdale

After doing an extensive web search on where I could take my 2019 Honda CRV I decided JW Auto would be the best place to try. I had been “unsure” of my Honda dealer for over a year and didn’t want to use them any more. The people at JW Auto (all) are king, knowledgeable (experts) and thorough. They tell you everything and then it is all sent to you to pick which things you want to do now, which can wait. They are happy to give their opinion if you ask. Because I realized my Honda dealer had probably not changed my fluids in the 3 years I have owned the vehicle I decided to have that done before my road trip. Also, I just had my tires rotated and a rim fixed not to long before going here and my vehicle is out of allignment (I know why) and the pictures shocked me. Pictures of everything and “a La Carte”, color coded choices (green = good/nothing needed) and did I say NICE people? I waited this first time (small waiting area) and there was not one unpleasant employee there. Everyone was greeted when they walked in and even the mechanics greeted people and held the door open for them (if they were coming through). Think I have found my new auto service, even though I don’t live close! Thanks guys!

I've been consistently going to JW for all my automotive fixes for the past 3 years or so. At every opportunity, the people here have shown me nothing but A1 levels of professionalism, efficiency, communication, and transparency. I always feel as though I'm being treated with honesty and respect.

Thank you JW Auto Care for alway ensuring my car is in the best condition. Ryan is the best! He communicates professionally, promptly w/ clear explanations and without any pressure. My recent experience Jw Auto Care was 5 stars.

Always amazing !!

Recently brought my truck in for an oil change, inspection and later for a shocks and struts replacement. The work is always high quality, and their communication is excellent. Definitely will continue going here for any future vehicle needs!

JW Auto Care is the best place to take your vehicle in the Valley. Their pricing is fair and they get great work done. I moved to the Downtown Phoenix area, but still take my cars here for service because they are that good. Ryan, Jim, Carlos, and the entire team are fantastic and take customer service to the next level. I would highly recommend this shop to anyone.

I'm so grateful I had my car problems resolved at this place, you will be so impressed with their work! What specialists! This is where I will go - for my car care always.

Incredible customer service! The attention to detail is unmatched! Will definitely recommend to ANYONE with any car issues or maintenance !!!!

I decided to get my 2013 Hyundai Elantra GLS an oil change at JW Auto Care. They were a mechanic that I had never used before but was impressed with the representative that I spoke with. As my dealings progressed, I was continuously shown exceptional service. I was able to get a A+ oil change, and get my tire repaired with a huge new member discount. Jose was an outstanding employee and I was very honored and had complete confidence in him to do what was needed. I am excited to use JW Auto Care in the future, as they really left an excellent impression on me. Go JW Auto Care. I'm a 7 day a week rideshare driver, and am delighted to have them handle my vehicle maintenance. 5 stars, and a huge cheers.

Amazing. Finally a repair facility I can trust to do things right the first time. I appreciate their thoroughness and honesty.