JW Auto Care - Scottsdale

Besides the diagnostic, my car needed the front axle replaced and a fuel pressure regulator. I took my car there for the fuel pressure regulator first, which was more involved & took 1 day to fix, but no problem, I just live a few miles away so they took me home and picked me up the next day when my car was ready. They performed the diagnostic free of charge (new customer) when they fixed the regulator & that's when they found out about the front axle. I took my car back for that & they had it ready in 2 hours. My car is running terrific now & I really appreciated the free rides that saved me the taxi fees! I would also like to add that everyone who works there is friendly and professional and they really know their business. Great customer service! I was treated like a queen! Job well done!

They give you a ride home, and ride back! Very nice and thoughtful people. Carlos was very nice and safe to ride with. Thank you guys you rock, + reasonable pricing.

Best auto care service I’ve ever received! They were incredibly detailed in their inspection and clearly treated our car like it was their own. The customer service was amazing, they were straightforward about their prices and were able to explain everything super well. I’m not a car guy by any means and they made sure I understood everything super well. Would highly recommend to anybody!!

Great customer service very clean shop fair prices

Great customer service! I have been taking my 4Runner and wife’s Toyota Solara here for over two years. They have been very helpful on keeping my 2002 4Runner running well. I am so happy I found this auto shop. I love the fact they have the same technician work on you vehicle.

Amazing auto shop! Always so helpful in giving an full break down and honest assessment on your vehicle. They are knowledgeable and don't try to rip you off. The guys are always kind and make sure you're taken care of, happy with your service, and have a ride if needed.

So pleased with all the work done on my Nissan Rogue! Had many issues that needed to be addressed…suspension, wheel alignment, brakes and needed new tires among other things. Carlos, the Service Advisor was so helpful…great customer service. Prices were fair and JW now has a new customer for life. Highly recommend!!

Complete inspection. Detailed reporting. Friendly team working at the front counter. Necessary repairs explained fully with options and safety considerations. Did not speak down to me like I didn't know anything. This is my new service team on my vehicle.