JW Auto Care - Scottsdale

JW Auto Care delivered, without question, the best service I've ever encountered at an auto shop. The team is highly trained and incredibly personable. I could not be happier with my experience and would 100% recommend you bring your vehicles here. World class.

They were great and got it repaired quickly and even washed my car. Gave us flowers too. I will definitely use them again.

This is my 3rd visit with JW and I can confidently say I have had an amazing experience every single time I have brought my car in. Carlos has been my advisor and he goes above and beyond to ensure you are comfortable and taken care of. No matter who you are working with you will be treated with respect and welcomed with a smile. They do not nickel and dime you, they always recommend what is most important to handle and what can wait. I come back to flowers, a washed car, and a coupon waiting for me every time. They are also very thorough with their inspections and will provide you the full report before they work on your car. Great service and great employees that deserve the business! :)

I can't say enough great things about Johnny and the team@J W Auto!! Super knowledgeable , honest, and treat customers with integrity and respect, they deliver an exceptional experiences that's above and beyond! I recently have a very bad experience with Big2 Toyota@ Chandler, thus my faith in auto-related professionals went down to toilets. So it was such a surprise and refreshing experience to get treated with honesty and integrity, then on top, flowers and thank you card! Talking about "Wow" experience! Thanks again and definitely recommend anyone to take his or her car to JW Auto Care!

Besides the diagnostic, my car needed the front axle replaced and a fuel pressure regulator. I took my car there for the fuel pressure regulator first, which was more involved & took 1 day to fix, but no problem, I just live a few miles away so they took me home and picked me up the next day when my car was ready. They performed the diagnostic free of charge (new customer) when they fixed the regulator & that's when they found out about the front axle. I took my car back for that & they had it ready in 2 hours. My car is running terrific now & I really appreciated the free rides that saved me the taxi fees!

Besides the diagnostic, my car needed the front axle replaced and a fuel pressure regulator. I took my car there for the fuel pressure regulator first, which was more involved & took 1 day to fix, but no problem, I just live a few miles away so they took me home and picked me up the next day when my car was ready. They performed the diagnostic free of charge (new customer) when they fixed the regulator & that's when they found out about the front axle. I took my car back for that & they had it ready in 2 hours. My car is running terrific now & I really appreciated the free rides that saved me the taxi fees! I would also like to add that everyone who works there is friendly and professional and they really know their business. Great customer service! I was treated like a queen! Job well done!

They give you a ride home, and ride back! Very nice and thoughtful people. Carlos was very nice and safe to ride with. Thank you guys you rock, + reasonable pricing.

Best auto care service I’ve ever received! They were incredibly detailed in their inspection and clearly treated our car like it was their own. The customer service was amazing, they were straightforward about their prices and were able to explain everything super well. I’m not a car guy by any means and they made sure I understood everything super well. Would highly recommend to anybody!!