JW Auto Care - Scottsdale

1506 reviews

We are a family-owned business!

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There is no better indication of how good an auto repair business is than the reviews published by customers. At JW Auto Care, our auto mechanics are known in the Scottsdale and Tempe area as the best in the business, and many of our loyal customers have gone out of their way to post their comments. Take a look at our reviews:

5
Google

This place was a breeze! I dropped my car off and got a ride back to work while it was being serviced and got picked up later. I only went in for an oil change but they did a full service check AND took my car to get washed!! I also was surprised with mints and a thank you note! They were so awesome and affordable. I will be coming back to support this local family business! Thank you again JW

5
Google

Is it weird I almost look forward to having to take my car in here?? Cause I do! Everyone is friendly, respectful, honest, though I usually talk to Scott. Even if you only need something small. Last year I finally needed something bigger, but they gave a decent deal, and even drove me home and back. I was referred to them years ago by a good friend, and they’ve never done my family wrong. Both my friend and I are females, and even when we were younger, it never felt like we were ever being talked down to. That says it all to me.

Thank you so much Holly for this amazing review. We love being friendly and light with our customers, but always keep it professional. Your Prius is a very reliable vehicle and we are looking forward to keeping it in tip top shape. We are so grateful Sarah recommended us to you. Thanks again.

- JW Auto Care
5
Google

I came here to have my air conditioning fixed, expecting to file bankruptcy afterwards. Turns out it was just a couple o-rings! JW even sent me a hyper link so the customer can actually SEE what the problem is! Imagine that! They are true professionals in every way. It's tough to find a shop with class these days. I will be back for other services in the near future. Thanks again JW Auto! 🙏

Thank you so much Erik for this incredible review. Customers are not usually available to come down to the shop to see what we see, by using the latest technology they can from wherever they are via Smart phone, tablet or desk top. Looking forward to working with you in the future. Thank you again.

- JW Auto Care
5
Google

Amazing mechanics and great hospitality . I really trust Johnny and Scott and all the guys at JW auto . I would refer anyone I love here !

Hey Amelia. Thank you so much for the wonderful review. Send everyone our way, we'll take great care of them and their vehicle. Thanks again.

- JW Auto Care
5
Google

I took my car here because I overtightened a bolt while working on it and snapped the head off the bolt. I took my car here after making an appointment and couldn't be happier with the time they did it in and the level of professionalism I experienced. I live in San Tan Valley but work in Scottsdale, so I needed my car by the time I had to go home the day I dropped it off. Not only did they get it done in time, they beat the estimated time by an hour. Nobody likes paying money for something as simple as a bolt, especially when you're the one that broke it, but they made that mistake as forgettable as possible. I would whole heartedly recommend taking your car here. Thank you J&W! - Tim Thrush

WOW! There's a ton of kind words in this review. Thank you so much. Also thank you so much for recommending not only to your co-workers, but the entire internet. Auto repair can be tough to swallow at times, but we do our best to make is as comfortable as possible. Thanks again Tim.

- JW Auto Care
5
Google

Hi Abiline. Thank you so much for the 5 star review.

- JW Auto Care
5
Google

Great service and I appreciate the car report with every detail of the car to make sure it can run for over 100,000 miles, and they washed my car!

Thank you Ian for the wonderful review. Technology really helps the customer see what we see. Going to the digital inspection was the best decision we've made in a long time. We try to wash every vehicle time permitting. Thanks again.

- JW Auto Care
5
Google

Great shop . They repaired my cv axle did it fast and also did an inspection scott was very nice and professional . Price was the cheapest as well . Definitely would recommend

Hey Anthony. Thank you so much for the great review. Thank you for recommending JW Auto Care to the google universe.

- JW Auto Care
5
Google

Excellent customer service! Would definitely recommend.

Thank you so much Jackie for writing an amazing review. Also thank you for recommending JW Auto Care. A lot of people can fix cars and a lot of people have excellent customer service. We strive to be the best at both. Thank you again.

- JW Auto Care
5
Google

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JW Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call JW Auto Care (480) 947-4687 if you have any issues in accessing any area of our website.