JW Auto Care - Scottsdale

Scott, Jeff and Johnny were great guys. Mine was a warranty repair and they got er done. Only issue was the Napa head office not getting the warranty paperwork in order. But that wasn't JW's fault. They allowed me a loaner vehicle , so I could get my kids to the airport and all was fine. Very Much appreciated.

Johnny and his guys at JW Auto were amazing! They were able to get my car in and serviced in a pinch when I called them last minute before heading out on a long road trip. They were efficient, communicative, and open. I will definitely be going back!!

I'm new to AZ and desperately needed my car serviced but, was leery being a woman I didn't want to be pencil whipped for things I didn't need or unnecessary. I met Mr. Johnnie over the phone while working on another project. So, on my day off I just popped up like Hiiii:) no appt but, he and his team gave me platinum treatment from beginning to end! Stated he could fit me but, I'd have to wait...no problem. While I waited Mr. Johnnie dropped me off at a nearby restaurant to waste time (offered to pick me up but, I walked back:) came back took a few naps, chatted with his regular customers. At the end of it all my car had a complete check up done, new brakes, a very detailed (pics included) diagnostics list of what needed to be fixed ASAP and what could wait and the cherry on top was I had a pink carnation left on the dash by he and his team MADE MY DAY! Had it not been for Mr. Johnnie's initial interaction and professionalism with me over the phone I highly doubt that I'd be here writing this review. Mr. Johnnie and team you guys ROCK! I'm beyond thankful for you guys. Thanks!!

I'm new to AZ and desperately needed my car serviced but, was leery being a woman I didn't want to be pencil whipped for things I didn't need or unnecessary. I met Mr. Johnnie over the phone while working on another project. So, on my day off I just popped up like Hiiii:) no appt but, he and his team gave me platinum treatment from beginning to end! Stated he could fit me but, I'd have to wait...no problem. While I waited Mr. Johnnie dropped me off at a nearby restaurant to waste time (offered to pick me up but, I walked back:) came back took a few naps, chatted with his regular customers. At the end of it all my car had a complete check up done, new brakes, a very detailed (pics included) diagnostics list of what needed to be fixed ASAP and what could wait and the cherry on top was I had a pink carnation left on the dash by he and his team MADE MY DAY! Had it not been for Mr. Johnnie's initial interaction and professionalism with me over the phone I highly doubt that I'd be here writing this review. Mr. Johnnie and team you guys ROCK! I'm beyond thankful for you guys. Thanks!!

JW Auto Care is THE best auto shop in Arizona. Johnny and his team are unbelievably friendly, knowledgeable, and courteous. Yes, sometimes they are a little backed up and may take a little longer on an oil change than Jiffy Lube, but this speaks to their overall popularity and quality of service. Highly recommended.

Top notch quality service! Couldn't ask for anything better!

Top notch quality service! Couldn't ask for anything better!

I have been going to JW Auto Care for the past 8 years. They always have fair and reasonable prices. Their staff is always so helpful and truly care about their customers.

I've been going to JW Auto Care for the last year and couldn't be happier with my experience! Johnny and Scot are always there to offer guidance on repairs that are actually needed and beneficial. They really go above and beyond to explain and show me what's going on with my car. The best news is my car has never operated better and I'm so happy to have found a repair shop in Scottsdale that I can now trust. After going to Right Toyota for years and getting higher repair costs and lower quality fixes I only wish I would have heard of JW Auto sooner. Check them out, you won't find a better quality repair shop and experience in Arizona!

Great service for more than 40 years!!!! Thanks so much as always!